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647 posts

Ultimate Geek
+1 received by user: 6

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Topic # 94132 6-Dec-2011 21:28 Send private message

Howdy,

For the last month ever second Youtube video buffers but when I play it it goes so far then freezes and I have to reload it. I can replay all of the video up to that point. Now when I swap to 2degrees MBB the problem stops, so is there an issue with Snap's Youtube Cache? 




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214 posts

Master Geek
Inactive user


  Reply # 554705 6-Dec-2011 21:38 Send private message

whats ment to happen is one user from snap views a video then its cached, the next person goes to view the same video its already cache then that user gets the video like its locally on their machine.

but this isnt happening for some reason.

214 posts

Master Geek
Inactive user


  Reply # 554706 6-Dec-2011 21:40 Send private message

as posted in the low throughput thread i said this,

"i guess all i can really say is where the hell is snaps youtube caching server cos it aint working. visit a video then 15 mins later go back and still buffering like mad, i thought that a cache server is just that. the first person to view the video has to fully download it, then after that the 2nd person should have it nice and almost instant due to it being cached."

noone ever answered that question.



647 posts

Ultimate Geek
+1 received by user: 6

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  Reply # 554707 6-Dec-2011 21:40 Send private message

Yeah I get that, but reloading a video is a pain. You don't even find out if it's going to freeze until about 4 seconds in. The progress bar goes to the end, but you can't




Homebuilt High Performance Desktop - Windows 8 Professional (x64)
HTC 8S: Windows Phone 8
Nexus 7 - Android 4.2.2
EVE Online: Crucias Soulrender
PSN: CruciasNZ
Steam: Lienhart2005

214 posts

Master Geek
Inactive user


  Reply # 554711 6-Dec-2011 21:45 Send private message

also switching from 360p to anything higher it has to rebuffer



647 posts

Ultimate Geek
+1 received by user: 6

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  Reply # 554714 6-Dec-2011 21:46 Send private message

I never change the HD settings, I just leave it on default




Homebuilt High Performance Desktop - Windows 8 Professional (x64)
HTC 8S: Windows Phone 8
Nexus 7 - Android 4.2.2
EVE Online: Crucias Soulrender
PSN: CruciasNZ
Steam: Lienhart2005

2385 posts

Uber Geek
+1 received by user: 292
Inactive user


  Reply # 559534 19-Dec-2011 12:59 Send private message

I have successfully tested the following:

With Snap $1 youtube/google add switched on - Youtube video download seem slow. I have to pause for a while before watching them.
Snap $1 addon switched off - I am able to run HD videos just fine, and there is no need to pause/wait before watching them.

Its definitely got something to do with the cache.

156 posts

Master Geek
+1 received by user: 2


  Reply # 559560 19-Dec-2011 13:36 Send private message

I too can verify the above statement,

I had the $2 deal but have taken it off as I was not able to use youtube properly

So the add-on appears to slow down the speeds... cache server issue ?

Scott 

727 posts

Ultimate Geek
+1 received by user: 164

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Snap Internet

  Reply # 559706 19-Dec-2011 17:40 Send private message

Hi  BraaiGuy & zCelicaDude, 

Would you be able to do some more testing and post your findings up? Like, watching one video with the YT add-on added, then remove it and watch another video and post up if you notice a difference doing that.

Awesome! Cheers. 




Snap

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www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^MC Michelle - Technical Lead
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



2385 posts

Uber Geek
+1 received by user: 292
Inactive user


  Reply # 562021 27-Dec-2011 23:38 Send private message

RalphFromSnap: Hi  BraaiGuy & zCelicaDude, 

Would you be able to do some more testing and post your findings up? Like, watching one video with the YT add-on added, then remove it and watch another video and post up if you notice a difference doing that.

Awesome! Cheers. 


I have been playing around with this for the past week and the buffering problem now seems to have been resolved.



105 posts

Master Geek


  Reply # 562131 28-Dec-2011 12:10 Send private message

I've never had the addon but have always have pulled regardless from the Snap Cache and never had any issues so I doubt its a cache issue.

727 posts

Ultimate Geek
+1 received by user: 164

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Snap Internet

  Reply # 562164 28-Dec-2011 15:29 Send private message

Hi BraaiGuy,

Good to hear, please keep us updated if you have any further issues here. I am not aware of anything wrong with anything at the moment!

Cheers 




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^MC Michelle - Technical Lead
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



1089 posts

Uber Geek
+1 received by user: 49


  Reply # 563634 2-Jan-2012 00:33 Send private message

AviZ: also switching from 360p to anything higher it has to rebuffer


that's a general youtube problem.   

380 posts

Ultimate Geek
+1 received by user: 12

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  Reply # 564355 4-Jan-2012 14:49 Send private message

Out of interest does anyone know what the Caching system Snap is using?
If its Oversi sounds like the VC servers need to be restarted.




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65 posts

Master Geek


  Reply # 564412 4-Jan-2012 17:40 Send private message

Youtube has been nothing but trouble for me since I got the addon, all videos refuse to load fully, instead waiting until I catch up then buffering. Also speeds are incredibly poor 90% of the time, trying to watch something uncached in 720p is frustrating as hell.

214 posts

Master Geek
Inactive user


  Reply # 564430 4-Jan-2012 18:30 Send private message

it is pritty slow even if you veiw the full video once and then go back hours later to watch it it recaches....


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