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617 posts

Ultimate Geek
+1 received by user: 11


  Reply # 614026 23-Apr-2012 22:36 Send private message

Anyone else having issue tonight.
Is this just a re-occurance of the issue or part of the data cap increase?

200 posts

Master Geek


  Reply # 614030 23-Apr-2012 22:39 Send private message

I still seem to be operating A-OK

Will update if I notice much degradation though.

2391 posts

Uber Geek
+1 received by user: 292
Inactive user


  Reply # 614036 23-Apr-2012 22:48 Send private message

Yea cant seem to run anything tonight. Extremely slow once again. 

200 posts

Master Geek


  Reply # 614047 23-Apr-2012 23:11 Send private message

Where are you guys located out of curiosity ?



7030 posts

Uber Geek
+1 received by user: 796

Trusted
Subscriber

  Reply # 614049 23-Apr-2012 23:15 Send private message

Works fine here in Auckland on VDSL

617 posts

Ultimate Geek
+1 received by user: 11


  Reply # 614089 24-Apr-2012 07:15 Send private message

I am in Dunedin.

2391 posts

Uber Geek
+1 received by user: 292
Inactive user


  Reply # 614130 24-Apr-2012 08:44 Send private message

I'm in Waikanae, Kapiti Coast, Wellington

202 posts

Master Geek


  Reply # 614260 24-Apr-2012 12:02 Send private message

Seems to be better now.



617 posts

Ultimate Geek
+1 received by user: 11


  Reply # 618101 1-May-2012 21:29 Send private message

Houstin, we have a problem!

Unable to watch a 4 minute 360p video in realtime
DNS Address: 202.37.101.1 202.37.101.2

331 posts

Ultimate Geek
+1 received by user: 19


  Reply # 618145 1-May-2012 23:01 Send private message

Me too :( Getting a bit fed up with this. Will send another email to Snap...




Toys:  Samsung Galaxy S4 (Telecom), iPad 4, Roku, Apple TV, iPod Touch 4, Dell Inspiron 17R SE, Sony 40CX520, TiVo x2, Snap ADSL.

617 posts

Ultimate Geek
+1 received by user: 11


  Reply # 620888 7-May-2012 11:14 Send private message

No reply from snap to my email to support. How they are looking at the issue and haven't moved it to the 'too hard' basket.

However in saying that, I was changed over to an @home plan (from Advanced 35 - No Phone) on Sunday and speeds on YouTube have been rather good since then (ie on Sunday)

Wonder if its just a coincidence ?

105 posts

Master Geek


  Reply # 620941 7-May-2012 12:37 Send private message

Plans are simply for billing and data accounting - Shouldnt have any effect on the speeds etc.

331 posts

Ultimate Geek
+1 received by user: 19


  Reply # 621094 7-May-2012 16:50 Send private message

No reply to my emails yet either. It's frustrating how sometimes it just works, and others you can't watch anything.




Toys:  Samsung Galaxy S4 (Telecom), iPad 4, Roku, Apple TV, iPod Touch 4, Dell Inspiron 17R SE, Sony 40CX520, TiVo x2, Snap ADSL.

214 posts

Master Geek
Inactive user


  Reply # 621222 7-May-2012 20:01 Send private message

last time a rang snap about anything speed related, they told me they arnt going to humor me anymore and told me if i dont like it then goto another isp.

3/11 i had 14.5 mb/s download

as the months went by the speed went down

5/12 i have 9.5 mb/s

but yet another isp in the house gets 14.5 mb/s on a old line, go figure....

17 posts

Geek


  Reply # 621227 7-May-2012 20:06 Send private message

AviZ: last time a rang snap about anything speed related, they told me they arnt going to humor me anymore and told me if i dont like it then goto another isp.

3/11 i had 14.5 mb/s download

as the months went by the speed went down

5/12 i have 9.5 mb/s

but yet another isp in the house gets 14.5 mb/s on a old line, go figure....


I can't imagine a Snap CS Rep saying such a thing. 

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