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105 posts

Master Geek


  Reply # 598471 22-Mar-2012 07:36 Send private message

Can you guys that have received the email please do some traceroutes to cache.l.google.com and youtube.com as well as geekzone.co.nz and post them here?

237 posts

Master Geek


  Reply # 598509 22-Mar-2012 09:23 Send private message

Tracing route to cache.l.google.com [202.124.127.21]
over a maximum of 30 hops:

1 2 19 ms 19 ms 19 ms 16.17.69.111.static.snap.net.nz [111.69.17.16]
3 19 ms 18 ms 18 ms 54.32.69.111.dynamic.snap.net.nz [111.69.32.54]

4 67 ms 34 ms 33 ms 46.17.69.111.static.snap.net.nz [111.69.17.46]
5 34 ms 34 ms 34 ms 47.17.69.111.static.snap.net.nz [111.69.17.47]
6 33 ms 33 ms 34 ms 21.127.124.202.static.snap.net.nz [202.124.127.21]

Trace complete.

Tracing route to youtube.com [74.125.237.110]
over a maximum of 30 hops:

1 2 30 ms 40 ms 41 ms 16.17.69.111.static.snap.net.nz [111.69.17.16]
3 18 ms 18 ms 18 ms 54.32.69.111.dynamic.snap.net.nz [111.69.32.54]

4 18 ms 20 ms 19 ms 111-69-27-65.core.snap.net.nz [111.69.27.65]
5 19 ms 19 ms 19 ms 203.167.233.9
6 19 ms 19 ms 19 ms i-7-0-0.hptw-core01.bi.reach.com [202.84.219.125]
7 44 ms 43 ms 43 ms i-0-0-4-1.sydo-core02.bx.reach.com [202.84.142.149]
8 52 ms 47 ms 47 ms TenGigE0-1-0-13.oxf-gw1.Sydney.telstra.net [203.50.13.121]
9 50 ms 47 ms 47 ms Bundle-Ether1.ken-core4.Sydney.telstra.net [203.50.6.5]
10 49 ms 47 ms 47 ms Bundle-Ether1.ken39.Sydney.telstra.net [203.50.6.146]
11 45 ms 44 ms 44 ms 72.14.198.54
12 45 ms 45 ms 44 ms 66.249.95.224
13 45 ms 45 ms 45 ms 72.14.237.135
14 44 ms 44 ms 44 ms syd01s12-in-f14.1e100.net [74.125.237.110]

Trace complete.

Tracing route to geekzone.co.nz [202.175.128.164]
over a maximum of 30 hops:

1 2 19 ms 19 ms 18 ms 16.17.69.111.static.snap.net.nz [111.69.17.16]
3 18 ms 18 ms 18 ms 54.32.69.111.dynamic.snap.net.nz [111.69.32.54]

4 19 ms 18 ms 19 ms datacom.ape.net.nz [192.203.154.82]
5 19 ms 20 ms 19 ms 210.55.5.227
6 * * * Request timed out.
7 20 ms 19 ms 19 ms mail.geekzone.co.nz [202.175.128.164]

Trace complete.

Can get 30 seconds through a 720 video before it buffers, and buffers and buffers.




this is a slap in the face!

7442 posts

Uber Geek
+1 received by user: 956

Trusted
Subscriber

  Reply # 598639 22-Mar-2012 13:18 Send private message

Yup, I must admit when I have been paying attention, other streaming video services are having problems as well, though not anywhere near as bad.


237 posts

Master Geek


  Reply # 598734 22-Mar-2012 16:40 Send private message

Having issues with gametrailers.com




this is a slap in the face!

18 posts

Geek
+1 received by user: 1


  Reply # 598785 22-Mar-2012 18:48 Send private message

I received the email

 

Tracing route to cache.l.google.com [202.124.127.25]
over a maximum of 30 hops:

1 2 11 ms 11 ms 11 ms 16.17.69.111.static.snap.net.nz [111.69.17.16]
3 11 ms 10 ms 11 ms 54.32.69.111.dynamic.snap.net.nz [111.69.32.54]

4 25 ms 25 ms 25 ms 46.17.69.111.static.snap.net.nz [111.69.17.46]
5 26 ms 26 ms 29 ms 47.17.69.111.static.snap.net.nz [111.69.17.47]
6 26 ms 26 ms 26 ms 25.127.124.202.static.snap.net.nz [202.124.127.2
5]

Trace complete.

Tracing route to youtube.com [173.194.38.71]
over a maximum of 30 hops:

1 2 22 ms 11 ms 31 ms 16.17.69.111.static.snap.net.nz [111.69.17.16]
3 11 ms 10 ms 10 ms 54.32.69.111.dynamic.snap.net.nz [111.69.32.54]

4 12 ms 11 ms 11 ms 111-69-27-65.core.snap.net.nz [111.69.27.65]
5 12 ms 11 ms 12 ms 203.167.233.9
6 11 ms 12 ms 11 ms i-7-0-0.hptw-core01.bi.reach.com [202.84.219.125
]
7 137 ms 143 ms 137 ms i-0-6-4-0.tlot-core01.bx.reach.com [202.84.142.1
10]
8 137 ms 137 ms 136 ms i-4-2.tlot03.bi.reach.com [202.84.251.150]
9 187 ms 186 ms 187 ms 72.14.197.53
10 228 ms 251 ms 186 ms 72.14.234.47
11 193 ms 186 ms 186 ms 64.233.174.190
12 207 ms 187 ms 186 ms 64.233.174.177
13 201 ms 198 ms 197 ms 209.85.255.35
14 196 ms 198 ms 197 ms 209.85.251.237
15 197 ms 197 ms 196 ms nrt19s17-in-f7.1e100.net [173.194.38.71]

Trace complete.

Tracing route to geekzone.co.nz [202.175.128.164]
over a maximum of 30 hops:

1 2 11 ms 17 ms 11 ms 16.17.69.111.static.snap.net.nz [111.69.17.16]
3 11 ms 11 ms 11 ms 54.32.69.111.dynamic.snap.net.nz [111.69.32.54]

4 11 ms 11 ms 11 ms datacom.ape.net.nz [192.203.154.82]
5 11 ms 11 ms 11 ms 210.55.5.227
6 * * * Request timed out.
7 12 ms 12 ms 12 ms mail.geekzone.co.nz [202.175.128.164]

Trace complete.

There you go :)

651 posts

Ultimate Geek
+1 received by user: 15


  Reply # 598812 22-Mar-2012 19:39 Send private message

C:\Windows\system32>ping cache.l.google.com

Pinging cache.l.google.com [202.124.127.22] with 32 bytes of data:
Reply from 202.124.127.22: bytes=32 time=11ms TTL=59
Reply from 202.124.127.22: bytes=32 time=11ms TTL=59
Reply from 202.124.127.22: bytes=32 time=12ms TTL=59
Reply from 202.124.127.22: bytes=32 time=12ms TTL=59

Ping statistics for 202.124.127.22:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 12ms, Average = 11ms

C:\Windows\system32>ping youtube.com

Pinging youtube.com [74.125.237.67] with 32 bytes of data:
Reply from 74.125.237.67: bytes=32 time=55ms TTL=47
Reply from 74.125.237.67: bytes=32 time=53ms TTL=48
Reply from 74.125.237.67: bytes=32 time=53ms TTL=47
Reply from 74.125.237.67: bytes=32 time=53ms TTL=48

Ping statistics for 74.125.237.67:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 53ms, Maximum = 55ms, Average = 53ms

C:\Windows\system32>tracert cache.l.google.com

Tracing route to cache.l.google.com [202.124.127.22]
over a maximum of 30 hops:

1 1 ms tracert youtube.com

Tracing route to youtube.com [74.125.237.67]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms NB6Plus4Wn.home [192.168.1.1]
2 18 ms 23 ms 25 ms 20.17.69.111.static.snap.net.nz [111.69.17.20]
3 12 ms 11 ms 12 ms 24.17.69.111.static.snap.net.nz [111.69.17.24]
4 * * * Request timed out.
5 27 ms 27 ms 27 ms 111-69-27-66.core.snap.net.nz [111.69.27.66]
6 28 ms 29 ms 28 ms 203.167.233.9
7 28 ms 28 ms 27 ms i-7-0-0.hptw-core01.bi.reach.com [202.84.219.125
]
8 52 ms 53 ms 52 ms i-0-0-4-0.sydo-core02.bx.reach.com [202.84.142.1
53]
9 62 ms 59 ms 59 ms TenGigE0-1-0-13.oxf-gw1.Sydney.telstra.net [203.
50.13.121]
10 56 ms 59 ms 59 ms Bundle-Ether1.ken-core4.Sydney.telstra.net [203.
50.6.5]
11 58 ms 59 ms 58 ms Bundle-Ether1.ken39.Sydney.telstra.net [203.50.6
.146]
12 54 ms 54 ms 54 ms 72.14.198.54
13 54 ms 54 ms 54 ms 66.249.95.224
14 54 ms 54 ms 54 ms 72.14.237.55
15 55 ms 55 ms 54 ms youtube.com [74.125.237.67]

Trace complete.

214 posts

Master Geek
Inactive user


  Reply # 598870 22-Mar-2012 22:51 Send private message

so i just downloaded speedbit and its crap

but anyway i downloaded a video but only 25k/s

interesting telstra cache

http://tc.v3.cache5.c.youtube.com/videoplayback?expire=1332433357&itag=35&cp=U0hSR1ROUV9KUUNOMl9MSFVEOjRmUEdzOGRzQ0JY&burst=40&key=yt1&source=youtube&ip=202.0.0.0&signature=983C3380B0F83FF192FD4BD4AC1036F4562DA178.72DE4A09124E2DFE824D7F975369AD29DE39DA41&ipbits=8&sparams=algorithm%2Cburst%2Ccp%2Cfactor%2Cid%2Cip%2Cipbits%2Citag%2Csource%2Cexpire&id=c928828adcaee2a7&algorithm=throttle-factor&sver=3&fexp=916405&factor=1.25&begin=36203&ptk=PrankvsPrank%2Buser&ptchn=BFvsGF&cm2=0&playretry=1

723 posts

Ultimate Geek
+1 received by user: 155

Trusted
Snap Internet

  Reply # 601835 29-Mar-2012 11:48 Send private message

Hi Guys,

We have made some more tweaks to our systems here. So go ahead and give it a try, please let us know the results or any other feedback you have in regards to Youtube.

Thanks,




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^MC Michelle - Technical Lead
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



202 posts

Master Geek


  Reply # 601975 29-Mar-2012 15:30 Send private message

Thanks Ralph, will check it out and let you know.

108 posts

Master Geek
+1 received by user: 12


  Reply # 602079 29-Mar-2012 18:08 Send private message

Joined snap last week - its certainly slower than Trust Power Kinect unlimited (streamed 1080p no problem 24/7) but it seems a lot better today, I was actually thinking before that it was great then I saw this thread was updated

202 posts

Master Geek


  Reply # 602696 30-Mar-2012 19:30 Send private message

Definitely an improvement but still get fair bit of buffering on 1080p content.

So far 720p has no issues. Avg speed seems to be around 450KB/s

At least most stuff is watchable now.

Good job so far guys

651 posts

Ultimate Geek
+1 received by user: 15


  Reply # 603642 2-Apr-2012 10:47 Send private message

Must say that it 'seems' to be better since the last fix.
The odd video will do an instant buffer, but the majority at 360/480p buffer just enough to not be an issue.

 

7442 posts

Uber Geek
+1 received by user: 956

Trusted
Subscriber

  Reply # 603645 2-Apr-2012 10:48 Send private message

nzkiwiman: Same here, no where NEAR as good as it used to be.

336 posts

Ultimate Geek
+1 received by user: 22


  Reply # 603924 2-Apr-2012 15:39 Send private message

Has improved a lot for me.... I can now view YouTube at 720p with mostly no buffering.




Toys:  Samsung Galaxy S4 (Telecom), iPad 4, Roku, Apple TV, iPod Touch 4, Dell Inspiron 17R SE, Sony 40CX520, TiVo x2, Snap ADSL.

237 posts

Master Geek


  Reply # 605219 4-Apr-2012 17:58 Send private message

My YouTube experience has been great the last couple of nights I have been using it.

This evening I have been able to view a selection of movie trailers at 1080 without any buffering.

This is what I was expecting when I signed up for this service.

Many thanks to the team involved in sorting this out.

Will let you know if service degrades again ;)




this is a slap in the face!

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