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7642 posts

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  Reply # 587443 27-Feb-2012 16:28 Send private message

GeoffisPure:

I don't think you're being very fair.  Snap used to be one of the cheapest - now it's not.  If Snap decide they don't care to be the cheapest anymore, that's fine, but it's logical that some of those who signed up when it was would turn away.  No one is denying that Snap's customer service is good, but for some people price/caps are a bigger priority. 



Fair point.

However when changing to a cheaper ISP you should still be mentally prepared for the possibility that corners have been cut to achieve that price eg: higher contention/congestion and worse support (less engineers more script readers).

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  Reply # 587712 28-Feb-2012 09:48 Send private message

nathan: yeah I'm on SNAP too, in Auckland CBD, about 20m away from VDSL cabinet, so seriously considering migrating from ADSL2 to VDSL

any ideas what they are getting for upload?


Snap VDSL here at the office (Rosedale/Albany area)


237 posts

Master Geek


  Reply # 588233 29-Feb-2012 11:03 Send private message

While I don't get any huge numbers in my speedtest.net results out of Wellington on my VDSL connection (is this due to Snap peering?), during a quick download test last night I was able to hit 2.6MB/s which I was impressed with.

Best I could get on ADSL2+ was 1.7MB/s so definitely getting benefit off the bat.




this is a slap in the face!

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Master Geek


  Reply # 594968 14-Mar-2012 10:25 Send private message

I used to be with Snap and found them great.

But due to pricing decided to go to Slingshot with there $60 unlimited plan and try it as there was no contract.

Well 3 months later im now looking at coming back to Snap. While cheaper priceing is great and I can do bulk amounts of downloading, during evening sometimes I cant even surf the net and online gaming is hopeless.

Id now rather pay twice the price with Snap and get good speeds and service. Snaps $5 unlimited for 3 nights is a big seller for me to and why Id choose them over other providers like Telecom and Telstra.

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  Reply # 595741 15-Mar-2012 17:29 Send private message

bbunnys: I used to be with Snap and found them great.

But due to pricing decided to go to Slingshot with there $60 unlimited plan and try it as there was no contract.

Well 3 months later im now looking at coming back to Snap. While cheaper priceing is great and I can do bulk amounts of downloading, during evening sometimes I cant even surf the net and online gaming is hopeless.

Id now rather pay twice the price with Snap and get good speeds and service. Snaps $5 unlimited for 3 nights is a big seller for me to and why Id choose them over other providers like Telecom and Telstra.


funny thing is that is what Snap used to be like with peak time congestion.  back then it was BUBA versus EUBA.. maybe same thing on slingshot.

International speeds on Snap were down to about 30k/sec from memory, but fluctuated a lot, with big pauses images on web pages not loading properly etc.  whilst national speeds were ok but had packet loss.

That said snap have got those $5 for 3 nights things if you want to bulk download.

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  Reply # 595906 15-Mar-2012 23:44 Send private message

mercutio: 

funny thing is that is what Snap used to be like with peak time congestion.  back then it was BUBA versus EUBA.. maybe same thing on slingshot.

International speeds on Snap were down to about 30k/sec from memory, but fluctuated a lot, with big pauses images on web pages not loading properly etc.  whilst national speeds were ok but had packet loss.

That said snap have got those $5 for 3 nights things if you want to bulk download.


Slingshot are using EUBA for every customer they can, it's simply the ratio of active customers to available international transit that is worse on Slingshot because of the low price.

Also they have had some issues with their traffic management and caching systems which made it seem worse.

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  Reply # 595909 15-Mar-2012 23:55 Send private message

Ragnor:
mercutio: 

funny thing is that is what Snap used to be like with peak time congestion.  back then it was BUBA versus EUBA.. maybe same thing on slingshot.

International speeds on Snap were down to about 30k/sec from memory, but fluctuated a lot, with big pauses images on web pages not loading properly etc.  whilst national speeds were ok but had packet loss.

That said snap have got those $5 for 3 nights things if you want to bulk download.


Slingshot are using EUBA for every customer they can, it's simply the ratio of active customers to available international transit that is worse on Slingshot because of the low price.

Also they have had some issues with their traffic management and caching systems which made it seem worse.


thing is it's hard to tell if it's international or national congestion often.  as national congestion can lead to low international speeds with fine national speeds.

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Master Geek


  Reply # 595949 16-Mar-2012 09:01 Send private message

Ironically caching systems often make things worse - IE Transparent proxies etc (Not talking about the caches like Youtube and Akamai as they are good things!)

Its honestly the best part i like about Snap, you pay for an internet connection, nothing more nothing less. No restrictions on inbound ports being blocked or proxies.

My 2c :)

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  Reply # 595999 16-Mar-2012 10:23 Send private message

frizianz: Ironically caching systems often make things worse - IE Transparent proxies etc (Not talking about the caches like Youtube and Akamai as they are good things!)

Its honestly the best part i like about Snap, you pay for an internet connection, nothing more nothing less. No restrictions on inbound ports being blocked or proxies.

My 2c :)


actually the lack of transparent proxies made web browsing worse with Snap much worse when there was BUBA congestion.  bittorrent was ok as you don't notice the delays/pauses/stuttering/slow speeds, and many more simultaneous connections can be done.

interactive use to overseas was shocking.  web, ssh, etc.

the thing with snap is they don't even have an explicit or opt-in proxy.
 

104 posts

Master Geek


  Reply # 596011 16-Mar-2012 10:42 Send private message

mercutio:
frizianz: Ironically caching systems often make things worse - IE Transparent proxies etc (Not talking about the caches like Youtube and Akamai as they are good things!)

Its honestly the best part i like about Snap, you pay for an internet connection, nothing more nothing less. No restrictions on inbound ports being blocked or proxies.

My 2c :)


actually the lack of transparent proxies made web browsing worse with Snap much worse when there was BUBA congestion.  bittorrent was ok as you don't notice the delays/pauses/stuttering/slow speeds, and many more simultaneous connections can be done.

interactive use to overseas was shocking.  web, ssh, etc.

the thing with snap is they don't even have an explicit or opt-in proxy.
 


Its not an issue, i've never noticed any issues for international or ssh etc it just works - I've read all the complains on TCL and TCNZ on people that have had issues with their proxies that they run with errors to random web pages. Never had any issue like that here.

Besides ssh is unable to pass through a proxy as its encrypted - All that you can do is throttle it like they do on slightshot i believe.

The only limitation of the speed of a page loading providing that it has enough bandwidth is latency which isn't going to change very much as it is a set latency to get from AKL to LA for example so we are all limited by the same no matter what ISP your on.

In regards to the proxy they will generally only cache static content, however these days a lot of it is dynamic and therefore can not be cached as easily without breaking things.

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