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75 posts

Master Geek
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Topic # 104391 17-Jun-2012 19:18 Send private message

Hi guys, I am hoping you can help me out with a problem I am having with my 2nd hand note.

I have a Vodafone sim - when it's in the phone I have a data connection and can browse the net but when I try to call/text it says 'Not registered on network'. I have tried my sim in another phone and it works fine there.

So I tried a 2 Degree's and a Telecom sim in the Galaxy and they work perfectly. So weird.

I did it under 2.3.6 so I updated to 4.0.3 using system update on the phone

Baseband is: N7000XXLPT

Kernal: 3.0.15-N7000XXLQ2-CL605927
dpi@DELL169 #3
SMP PREEMPT Tue May 22 11:17:48 KST 2012

Build Number: IML74K.XXLQ2


Halp!

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16477 posts

Uber Geek
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Vodafone NZ

  Reply # 642195 17-Jun-2012 19:25 Send private message

Can you please PM me the mobile number so I can do some basic checks on the Vodafone side tomorrow

John




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Uber Geek
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  Reply # 642196 17-Jun-2012 19:31 Send private message

Oh where was handset purchased from?






75 posts

Master Geek
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  Reply # 642201 17-Jun-2012 19:53 Send private message

Not sure - I purchased it second hand from TradeMe :(

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  Reply # 642202 17-Jun-2012 19:57 Send private message

Got the traders details? If not track them down and keep them handy

Sounds like you might be asking for a refund, PM me the IMEI for the handset

John




754 posts

Ultimate Geek
+1 received by user: 17


  Reply # 642208 17-Jun-2012 20:14 Send private message

He said that it works fine on Telecom so that rules out the IMEI being blocked?



75 posts

Master Geek
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  Reply # 642209 17-Jun-2012 20:16 Send private message

I've just tried it with our iPad's Voda sim - no idea if this should work as it was one of the pre pay iPad ones but it gives me the same error - Yes Telecom sims work fine I've tried two just in case.



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  Reply # 642210 17-Jun-2012 20:23 Send private message

P1n3apqlExpr3ss: He said that it works fine on Telecom so that rules out the IMEI being blocked?


Not at all the updates to the EIR are not instant between Vodafone and Telecom




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  Reply # 642212 17-Jun-2012 20:29 Send private message

I can confirm that handset IMEI is blacklisted






75 posts

Master Geek
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  Reply # 642213 17-Jun-2012 20:30 Send private message

Right - that makes sense. Thanks John

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  Reply # 642214 17-Jun-2012 20:32 Send private message

That sucks. Same thing happened to me... Purchased a blacklisted handset off trademe. The only winner is the seller who takes off with your money...




Nexus 5, Galaxy Tab S, HP Ultrabook, Mysky HDi, 2talk, Pebble Steel



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Master Geek
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  Reply # 642219 17-Jun-2012 20:47 Send private message

Yeah it is a bit suck. I will try and get my money back from him now.

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  Reply # 642222 17-Jun-2012 21:02 Send private message

And if they are the original seller (not someone else whose whose been duped) you should also report them to TradeMe and the Police.

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  Reply # 642229 17-Jun-2012 21:17 Send private message

Shapenz: Yeah it is a bit suck. I will try and get my money back from him now.


We should have the owners details






75 posts

Master Geek
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  Reply # 642248 17-Jun-2012 21:56 Send private message

Oh is there someone at Vodafone I should contact regarding this?

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  Reply # 642263 17-Jun-2012 22:18 Send private message

Shapenz: Oh is there someone at Vodafone I should contact regarding this?


We can not pass on the owners details, You can take the handset to a Vodafone store and request it to be returned to the fraud team

John




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