Pre ordered and placed a deposit down a week back, they told me I was the first person to do so and I was guaranteed a phone. They told me the phone would be available on wednesday. I call up yesterday morning before heading out to pick it up to make sure it was in stock, they told me they had it in the store but couldn't sell it to me as today is the official release, I tell them I was told it would be available wednesday, they say sorry but you have to wait. I head in early this morning, when I get there I am told that the entire countries stock was delayed so they haven't received it in yet but it would definitely be in later in the day on the courier and that no other store had it either, they say courier will definitely be there before 12. I call after 12 and am told that yes, two came in but they were sold straight away. The guy on the phone says "Sorry mate, first come first serve, there's a pecking order here and you can't just expect to get one, you should preorder next time." I tell him I am disgusted at this service and want to speak to the manager, who he says is busy and will call me later. An hour and a half later the manager calls and says "Sorry about that, we haven't actually got any in yet but the afternoon courier comes soon so you will probably get it today, we'll definitely give you a call today whether it comes in or not to let you know." That was at 2. Still no word. Screw WHS.