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Forums › Android › Galaxy Note - Data but no phone?!


55 posts

Master Geek
Topic # 104391 17-Jun-2012 19:18 Send private message

Hi guys, I am hoping you can help me out with a problem I am having with my 2nd hand note.

I have a Vodafone sim - when it's in the phone I have a data connection and can browse the net but when I try to call/text it says 'Not registered on network'. I have tried my sim in another phone and it works fine there.

So I tried a 2 Degree's and a Telecom sim in the Galaxy and they work perfectly. So weird.

I did it under 2.3.6 so I updated to 4.0.3 using system update on the phone

Baseband is: N7000XXLPT

Kernal: 3.0.15-N7000XXLQ2-CL605927
dpi@DELL169 #3
SMP PREEMPT Tue May 22 11:17:48 KST 2012

Build Number: IML74K.XXLQ2


Halp!

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  Reply # 642195 17-Jun-2012 19:25 Send private message

Can you please PM me the mobile number so I can do some basic checks on the Vodafone side tomorrow

John




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz

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  Reply # 642196 17-Jun-2012 19:31 Send private message

Oh where was handset purchased from?




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz



55 posts

Master Geek
  Reply # 642201 17-Jun-2012 19:53 Send private message

Not sure - I purchased it second hand from TradeMe :(

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  Reply # 642202 17-Jun-2012 19:57 Send private message

Got the traders details? If not track them down and keep them handy

Sounds like you might be asking for a refund, PM me the IMEI for the handset

John




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz

680 posts

Ultimate Geek
  Reply # 642208 17-Jun-2012 20:14 Send private message

He said that it works fine on Telecom so that rules out the IMEI being blocked?




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55 posts

Master Geek
  Reply # 642209 17-Jun-2012 20:16 Send private message

I've just tried it with our iPad's Voda sim - no idea if this should work as it was one of the pre pay iPad ones but it gives me the same error - Yes Telecom sims work fine I've tried two just in case.



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  Reply # 642210 17-Jun-2012 20:23 Send private message

P1n3apqlExpr3ss: He said that it works fine on Telecom so that rules out the IMEI being blocked?


Not at all the updates to the EIR are not instant between Vodafone and Telecom




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz

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  Reply # 642212 17-Jun-2012 20:29 Send private message

I can confirm that handset IMEI is blacklisted




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz



55 posts

Master Geek
  Reply # 642213 17-Jun-2012 20:30 Send private message

Right - that makes sense. Thanks John

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  Reply # 642214 17-Jun-2012 20:32 Send private message

That sucks. Same thing happened to me... Purchased a blacklisted handset off trademe. The only winner is the seller who takes off with your money...




Galaxy SIII, Galaxy Note 10.1, ASUS UX31e Ultrabook, Mysky HDi, 2talk



55 posts

Master Geek
  Reply # 642219 17-Jun-2012 20:47 Send private message

Yeah it is a bit suck. I will try and get my money back from him now.

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  Reply # 642222 17-Jun-2012 21:02 Send private message

And if they are the original seller (not someone else whose whose been duped) you should also report them to TradeMe and the Police.

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  Reply # 642229 17-Jun-2012 21:17 Send private message

Shapenz: Yeah it is a bit suck. I will try and get my money back from him now.


We should have the owners details




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz



55 posts

Master Geek
  Reply # 642248 17-Jun-2012 21:56 Send private message

Oh is there someone at Vodafone I should contact regarding this?

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  Reply # 642263 17-Jun-2012 22:18 Send private message

Shapenz: Oh is there someone at Vodafone I should contact regarding this?


We can not pass on the owners details, You can take the handset to a Vodafone store and request it to be returned to the fraud team

John




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz

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