Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




34 posts

Geek
+1 received by user: 1


Topic # 114587 24-Feb-2013 18:14 Send private message

Hi, I've just purchased a new Denon AVR-1713 receiver and the USB and network ports seem to be disabled. The network settings are greyed out in the menu and the network switch doesn't light up when the receiver is connected.

I've been back to Harvey Norman and the one in the shop was the same, USB and network didn't work at all. I've tried everything I can think of, different network cables (lots), different network switch etc but still no luck. It's almost like these features have been disabled in the firmware. I've sent an email to Denon NZ (well http://www.audioproducts.co.nz) but thought I'd see if anyone else had any issues.

Just wondering if anyone else has one of these and does it work properly?

Any help would be appreciated.

Create new topic
2311 posts

Uber Geek
+1 received by user: 100

Subscriber

  Reply # 768581 24-Feb-2013 19:50 Send private message

The receivers will be taken out of their box by the importer, upgraded with the latest firmware / NZ plug popped in the box. Maybe the person doing it failed to complete the upgrade process fully?
I'd try a micro processor reset and see if that helps. It should take a few seconds to do, and it may fix the issue?



34 posts

Geek
+1 received by user: 1


  Reply # 768654 24-Feb-2013 22:48 Send private message

Thanks. I did try the micro processor reset and a network reset but the network and USB still don't work. It almost seems like the firmware wasn't installed properly or the incorrect firmware was installed as under the Settings -> Information -> Firmware menu it is just blank. 

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Am I going down? App for the fearful of flying.
Created by networkn, last reply by Sideface on 29-Jan-2015 23:07 (47 replies)
Pages... 2 3 4


Police Speed Campaign - Summer 2014/2015
Created by nzkiwiman, last reply by joker97 on 31-Jan-2015 10:42 (176 replies)
Pages... 10 11 12


Which canon flash?
Created by esawers, last reply by timmmay on 30-Jan-2015 16:15 (19 replies)
Pages... 2


Bad lower back.
Created by TimA, last reply by jimbob79 on 30-Jan-2015 16:01 (77 replies)
Pages... 4 5 6


Post your Boat
Created by TimA, last reply by TLD on 31-Jan-2015 13:29 (35 replies)
Pages... 2 3


New to VDSL and wondering if I can change where the modem connects in the house
Created by Valcor, last reply by quickymart on 29-Jan-2015 20:59 (17 replies)
Pages... 2


AdBlockers on Geekzone
Created by freitasm, last reply by wally22 on 29-Jan-2015 09:55 (69 replies)
Pages... 3 4 5


Help recognize big black spider nope
Created by solival, last reply by heylinb4nz on 30-Jan-2015 13:34 (16 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.