Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



34 posts

Geek
+1 received by user: 1


Topic # 114587 24-Feb-2013 18:14 Send private message

Hi, I've just purchased a new Denon AVR-1713 receiver and the USB and network ports seem to be disabled. The network settings are greyed out in the menu and the network switch doesn't light up when the receiver is connected.

I've been back to Harvey Norman and the one in the shop was the same, USB and network didn't work at all. I've tried everything I can think of, different network cables (lots), different network switch etc but still no luck. It's almost like these features have been disabled in the firmware. I've sent an email to Denon NZ (well http://www.audioproducts.co.nz) but thought I'd see if anyone else had any issues.

Just wondering if anyone else has one of these and does it work properly?

Any help would be appreciated.

Create new topic
2230 posts

Uber Geek
+1 received by user: 81

Subscriber

  Reply # 768581 24-Feb-2013 19:50 Send private message

The receivers will be taken out of their box by the importer, upgraded with the latest firmware / NZ plug popped in the box. Maybe the person doing it failed to complete the upgrade process fully?
I'd try a micro processor reset and see if that helps. It should take a few seconds to do, and it may fix the issue?



34 posts

Geek
+1 received by user: 1


  Reply # 768654 24-Feb-2013 22:48 Send private message

Thanks. I did try the micro processor reset and a network reset but the network and USB still don't work. It almost seems like the firmware wasn't installed properly or the incorrect firmware was installed as under the Settings -> Information -> Firmware menu it is just blank. 

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Speed limit when overtaking? Teach me please.
Created by nakedmolerat, last reply by hio77 on 23-Oct-2014 23:34 (19 replies)
Pages... 2


$39 iPhone plan goneburger
Created by MadEngineer, last reply by MadEngineer on 23-Oct-2014 22:23 (17 replies)
Pages... 2


Spark Socialiser
Created by freitasm, last reply by freitasm on 22-Oct-2014 18:39 (34 replies)
Pages... 2 3


American legal jurisdiction in New Zealand
Created by ajobbins, last reply by gzt on 21-Oct-2014 14:58 (30 replies)
Pages... 2


iPad Air 2 and iPad Mini 3. Gonna get one?
Created by Dingbatt, last reply by Handle9 on 23-Oct-2014 21:53 (101 replies)
Pages... 5 6 7


Snap have failed our company!
Created by dafman, last reply by kornflake on 23-Oct-2014 17:41 (37 replies)
Pages... 2 3


Thief taunts 12 year old via stolen laptop
Created by macuser, last reply by charsleysa on 22-Oct-2014 23:49 (12 replies)

Another Trade Me competitor: SellShed
Created by freitasm, last reply by freitasm on 23-Oct-2014 19:00 (44 replies)
Pages... 2 3



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.