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Topic # 114437 19-Feb-2013 23:47 Send private message

The Norman Ross brand will soon be no more. I'm not sure if the Christchurch and Botany Downs stores are still open but the Palmerston North store is, and is loaded with some excellent clearance sales gear. 

I got my Samsung Galaxy S3's there and am somewhat concerned about the status of the warranties. If you buy anything where warranty is important I'd suggest clarifying how these will be handled before you part with your cash. 

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  Reply # 766109 20-Feb-2013 00:23 Send private message

Thanks for the heads up... am in Palmy too. How much did you get your S3 for?

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  Reply # 766110 20-Feb-2013 00:44 Send private message

You should still be covered by the manufacturer in NZ, as long as it wasn't parallel imported by the retailer. Aren't they associated in some way to Harvey Normans anyway? Our local norman ross closed down several years ago, and there were some very good deals at the time.

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  Reply # 766117 20-Feb-2013 02:50 Send private message

Thanks for that info. Was in the PN store on Sunday. Might have to go back and have a looksee at some bargains.

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  Reply # 766133 20-Feb-2013 07:16 Send private message

Norman Ross is a wholly owned subsidiary of Harvey Norman, I would assume the CGA obligations would pass on to them as the surviving entity. NZ law doesn't let a retailer jump out like that and leave everyone high and dry.

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  Reply # 766137 20-Feb-2013 07:32 Send private message

Kyanar: Norman Ross is a wholly owned subsidiary of Harvey Norman, I would assume the CGA obligations would pass on to them as the surviving entity. NZ law doesn't let a retailer jump out like that and leave everyone high and dry.


I don't believe you are correct here. Shareholders aren't liable under the CGA, the order of precedence is retailer then the importer/manufacturer. If the retailer goes away then liability transfers to the importer. This sort of thing is why subsidiary and limited liability companies are used. Happy to be corrected but I can't see how liability would legally be transferred.

Regardless of the legalities Harvey Norman would in all likelihood honour the warranties given that it would be a PR disaster if they didn't.

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  Reply # 766256 20-Feb-2013 10:34 Send private message

I can only speak for the Christchurch branch but they are having a 'closing down sale' too. Next month however they're being re-branded Harvey Norman, so here at least it's really just a rebranding and less of an actual closing down. That might be the case with all 3 of their stores.

I'm out near Rangiora myself, so I'm not sure what the bargains are or if they're worth an hour of driving for. Has anyone seen any of the deals?

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  Reply # 766283 20-Feb-2013 10:52 Send private message

Always found the chc store to be priced higher than its brother, which is odd for their discount market target audience. But of course they price match to HNs if you find it is the case.

If I recall reading, you can't have a 'closing down' sale unless you are actually closing the shop/brand. And appears they are doing so.

Explains why the HN temp warehouse in Hornby also has then, probably turn the NR site into furniture/homeware and shut down the even cheaper again storeroom shop behind the old hoyts site (which I may add, if you want tvs or white appliances, its by far cheaper to talk them down and take it from their store on the day directly from that wee shop)

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  Reply # 766298 20-Feb-2013 11:08 Send private message

Handle9:
Kyanar: Norman Ross is a wholly owned subsidiary of Harvey Norman, I would assume the CGA obligations would pass on to them as the surviving entity. NZ law doesn't let a retailer jump out like that and leave everyone high and dry.


I don't believe you are correct here. Shareholders aren't liable under the CGA, the order of precedence is retailer then the importer/manufacturer. If the retailer goes away then liability transfers to the importer. This sort of thing is why subsidiary and limited liability companies are used. Happy to be corrected but I can't see how liability would legally be transferred.

Regardless of the legalities Harvey Norman would in all likelihood honour the warranties given that it would be a PR disaster if they didn't.


Hmm.  You may be right there - although I would imagine that, like you say, Harvey Norman wouldn't want to risk the blowback from refusing to honour purchases from what is essentially just another brand of theirs.

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  Reply # 766338 20-Feb-2013 12:00 Send private message

LostBoyNZ: I can only speak for the Christchurch branch but they are having a 'closing down sale' too. Next month however they're being re-branded Harvey Norman, so here at least it's really just a rebranding and less of an actual closing down. That might be the case with all 3 of their stores.


I'd say it's fairly unlikely to happen here in Palmy since the existing HN store isn't that far away. We don't really have the population here to justify two HN stores and the NR store is much, much smaller and certainly couldn't carry all the non-electrical stuff HN has. Unless they rebrand to Harvey Normal Electrical or similar...

The location of the Norman Ross store is awesome for consumers. Within about 200m walking distance of it you have DSE, Warehouse Stationery, Bonds, Noels and 100%. Makes getting good deals a lot easier!

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  Reply # 766568 20-Feb-2013 16:42 Send private message

Was in the Palmy NR yesterday and staff told me it will indeed it will be re-branded HN.

Some big TV's at very tasty prices but be aware this year's models are not far away...

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  Reply # 766587 20-Feb-2013 17:08 Send private message

I wonder what they will do with the Hutt store. It is a 'Harvey Norman' branded building with several retailers in it, a huge Harvey Norman store and a Norman Ross. It kinda showed you how stupid it was for Harvey Norman to have two brands.




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  Reply # 766596 20-Feb-2013 17:35 Send private message

naggyman: I wonder what they will do with the Hutt store. It is a 'Harvey Norman' branded building with several retailers in it, a huge Harvey Norman store and a Norman Ross. It kinda showed you how stupid it was for Harvey Norman to have two brands.


Norman Ross has been closed in that building for quite a few years. It has now become a smiths city, and LV martins is right next door, which it also owns.

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  Reply # 766636 20-Feb-2013 18:57 Send private message

Thanks for the heads up!

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  Reply # 766661 20-Feb-2013 19:55 Send private message

Oblivian:

Explains why the HN temp warehouse in Hornby also has then, probably turn the NR site into furniture/homeware and shut down the even cheaper again storeroom shop behind the old hoyts site (which I may add, if you want tvs or white appliances, its by far cheaper to talk them down and take it from their store on the day directly from that wee shop)


Both the Hornby furniture store and Carlyle warehouse store are fragments of the Moorhouse Ave store, so they'll be moving back into the renovated Moorhouse store very soon. Norman Ross at Tower Junction will be a simple name change / alteration of ranges carried I'm thinking.


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  Reply # 766692 20-Feb-2013 20:43 Send private message


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