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233 posts

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Topic # 114232 12-Feb-2013 20:31 Send private message

Hi,

Anyone else experiencing international traffic problems via Orcon at the moment?

More explicitly, is anyone else able to connect to "pkg.oracle.com" at the moment?

$ traceroute pkg.oracle.com
traceroute to pkg.oraclegha.com (137.254.56.21), 64 hops max, 52 byte packets
 1  bob (192.168.0.1)  1.397 ms  0.897 ms  1.121 ms
 2  euba.bng1.tvc.orcon.net.nz (60.234.8.5)  36.239 ms  35.896 ms  40.881 ms
 3  xe-3-3-0.cre1.sky.orcon.net.nz (121.98.9.72)  34.231 ms  33.814 ms  33.691 ms
 4  * * *
 5  * * *
 6  * * *
^C
$ traceroute www.oracle.com
traceroute to e5734.b.akamaiedge.net (23.43.145.55), 64 hops max, 52 byte packets
 1  bob (192.168.0.1)  12.678 ms  1.519 ms  1.114 ms
 2  euba.bng1.tvc.orcon.net.nz (60.234.8.5)  35.368 ms  35.974 ms  40.474 ms
 3  xe-3-3-0.cre1.sky.orcon.net.nz (121.98.9.72)  45.501 ms  33.571 ms  34.838 ms
 4  121.98.9.137 (121.98.9.137)  34.076 ms  34.536 ms  37.607 ms
 5  g7-0-1-117.tkcr4.global-gateway.net.nz (203.96.66.101)  34.611 ms  35.700 ms  35.797 ms
 6  ae2-4.akcr10.global-gateway.net.nz (210.55.202.53)  35.024 ms  34.787 ms  41.822 ms
 7  * * *
 8  * * *
 9  * * *
^C
$ traceroute www.google.com
traceroute to www.google.com (74.125.237.147), 64 hops max, 52 byte packets
 1  bob (192.168.0.1)  1.255 ms  1.048 ms  1.375 ms
 2  euba.bng1.tvc.orcon.net.nz (60.234.8.5)  42.965 ms  34.674 ms  37.605 ms
 3  xe-3-3-0.cre1.sky.orcon.net.nz (121.98.9.72)  33.418 ms  33.728 ms  33.504 ms
 4  ge-0-1-5-0.cre1.nct.orcon.net.nz (121.98.9.9)  32.966 ms  34.008 ms  34.451 ms
 5  121.99.12.0 (121.99.12.0)  43.709 ms  36.010 ms  36.968 ms
 6  72.14.214.5 (72.14.214.5)  70.610 ms  70.112 ms  114.396 ms
 7  74.125.50.133 (74.125.50.133)  67.292 ms  119.819 ms  70.705 ms
 8  66.249.95.234 (66.249.95.234)  111.111 ms  65.156 ms  68.826 ms
 9  72.14.237.137 (72.14.237.137)  65.514 ms  74.493 ms  73.448 ms
10  www.google.com (74.125.237.147)  61.266 ms  69.175 ms  62.759 ms

Nothing on the Network Status page apart from a message that was yesterday; and this was working OK about 6pm this evening...



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108 posts

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  Reply # 760367 12-Feb-2013 20:40 Send private message


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Uber Geek
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  Reply # 760409 12-Feb-2013 21:20 Send private message

yah should go with openindiana :)



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  Reply # 760410 12-Feb-2013 21:21 Send private message

mercutio: yah should go with openindiana :)

:-)


Network Engineer @ Orcon
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  Reply # 760417 12-Feb-2013 21:35 Send private message

What DNS server are you using?

Thats tracerouting to Telecoms Akamai servers, which seems odd.



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  Reply # 760420 12-Feb-2013 21:40 Send private message

Sounddude: What DNS server are you using?

Primary DNS:  121.98.0.1
Secondary DNS:  121.98.0.2

I assume those are Orcon's; it a Genius modem so basically black-box and I've not twiddled anything in that line.

Sounddude: Thats tracerouting to Telecoms Akamai servers, which seems odd.

Pass; really can't be bothered trying to plumb the intricacies of international load balancing and caching.

And whilst Yitz's answer was a little terse, it did show "down for everyone".  Typical Oracle vendor reliability. 

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  Reply # 760421 12-Feb-2013 21:51 Send private message

jamesrt:
mercutio: yah should go with openindiana :)

:-)



fwiw i did try from multiple locations, and no-one seems to have a route to it.  oracle issue.


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  Reply # 760422 12-Feb-2013 21:52 Send private message

Sounddude: What DNS server are you using?

Thats tracerouting to Telecoms Akamai servers, which seems odd.


Orcon's DNS gives that same IP... 

Using domain server:
Name: 121.98.0.1
Address: 121.98.0.1#53
Aliases:

www.oracle.com is an alias for www.oracle.com.edgekey.net.
www.oracle.com.edgekey.net is an alias for e5734.b.akamaiedge.net.
e5734.b.akamaiedge.net has address 23.43.145.55




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  Reply # 760424 12-Feb-2013 21:56 Send private message

jamesrt:
Sounddude: What DNS server are you using?

Primary DNS:  121.98.0.1
Secondary DNS:  121.98.0.2

I assume those are Orcon's; it a Genius modem so basically black-box and I've not twiddled anything in that line.

Sounddude: Thats tracerouting to Telecoms Akamai servers, which seems odd.

Pass; really can't be bothered trying to plumb the intricacies of international load balancing and caching.

And whilst Yitz's answer was a little terse, it did show "down for everyone".  Typical Oracle vendor reliability. 


The fact it stops really early in every network i connected from suggests that there's no BGP route being advertised.  IE, no-one knows who hosts it... where it is.  Suggesting a network type problem, rather than hitting a server that's overloaded or such.

And I do realise switching to OpenIndiana is complicated if zpool/zfs has been upgraded.. but the core staff behind ZFS etc left!  The creator of Java left.  It's a sinking ship.  And it's unlikely that there'll be much thought put into redundant software archives etc without a community spirit.



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  Reply # 760529 13-Feb-2013 08:25 Send private message

mercutio: The fact it stops really early in every network i connected from suggests that there's no BGP route being advertised.  IE, no-one knows who hosts it... where it is.  Suggesting a network type problem, rather than hitting a server that's overloaded or such.

Interestingly enough, http://www.downforeveryoneorjustme.com/pkg.oracle.com still reports down; but it's now working for me via my work internet connection.  And last night http://www.site24x7.com/check-website-availability.html also reported it dead; but is now saying "OK".  I guess there are still intermittent network issues.  Time to lean on an Oracle contact or two and see what they say...

mercutio: And I do realise switching to OpenIndiana is complicated if zpool/zfs has been upgraded.. but the core staff behind ZFS etc left!  The creator of Java left.  It's a sinking ship.  And it's unlikely that there'll be much thought put into redundant software archives etc without a community spirit.

Well, at the end of the day, I'm at a client site, and they are a (mostly) Oracle/Solaris shop; I don't think that's going to change in a hurry.  The main issue (which I've noticed especially here in NZ) with "Open<FOO>" is the lack of good "paid support" options for corporates. 

Many large organisations I've worked with want to be able to phone someone at 2am if/when their <FOO> fails; and thus avoid OpenSource options which might otherwise be quite good. 

This is where RedHat does well - their <FOO> is just as "Open" as anyone's, but their paid support offerings provide high "comfort" factor - this is important to non-IT-Literate Senior Managers....

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  Reply # 760532 13-Feb-2013 08:30 Send private message

jamesrt:
mercutio: The fact it stops really early in every network i connected from suggests that there's no BGP route being advertised.  IE, no-one knows who hosts it... where it is.  Suggesting a network type problem, rather than hitting a server that's overloaded or such.

Interestingly enough, http://www.downforeveryoneorjustme.com/pkg.oracle.com still reports down; but it's now working for me via my work internet connection.  And last night http://www.site24x7.com/check-website-availability.html also reported it dead; but is now saying "OK".  I guess there are still intermittent network issues.  Time to lean on an Oracle contact or two and see what they say...


Seems to work with curl for me now.


mercutio: And I do realise switching to OpenIndiana is complicated if zpool/zfs has been upgraded.. but the core staff behind ZFS etc left!  The creator of Java left.  It's a sinking ship.  And it's unlikely that there'll be much thought put into redundant software archives etc without a community spirit.

Well, at the end of the day, I'm at a client site, and they are a (mostly) Oracle/Solaris shop; I don't think that's going to change in a hurry.  The main issue (which I've noticed especially here in NZ) with "Open<FOO>" is the lack of good "paid support" options for corporates. 

Many large organisations I've worked with want to be able to phone someone at 2am if/when their <FOO> fails; and thus avoid OpenSource options which might otherwise be quite good. 

This is where RedHat does well - their <FOO> is just as "Open" as anyone's, but their paid support offerings provide high "comfort" factor - this is important to non-IT-Literate Senior Managers....


True.  But if someone can do RedHat but not Centos, or Solaris but not OpenIndiana they either have a very narrow skill set, or it's policy.



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  Reply # 761536 13-Feb-2013 08:40 Send private message

Yes happening here to all destinations (including geekzone for a bit which routes via Orcon). I was working this morning at around 03:00 and it looks like core router 2 just dropped as I couldn't connect to a variety of stuff at the datacentre (all off difference connections to their distribution switch), came back about 20 minutes later.

Monitoring a key server peered directly at LAX Equinix and no connectivity. IPv6 does looks fine though. Yay for IPv6!





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  Reply # 761538 13-Feb-2013 08:44 Send private message

Zeon: Yes happening here to all destinations (including geekzone for a bit which routes via Orcon). I was working this morning at around 03:00 and it looks like core router 2 just dropped as I couldn't connect to a variety of stuff at the datacentre (all off difference connections to their distribution switch), came back about 20 minutes later.

Monitoring a key server peered directly at LAX Equinix and no connectivity. IPv6 does looks fine though. Yay for IPv6!


oh that's what those alerts were about :/

it happened about a week ago too.

Network Engineer @ Orcon
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  Reply # 761539 13-Feb-2013 08:55 Send private message

Zeon: Yes happening here to all destinations (including geekzone for a bit which routes via Orcon). I was working this morning at around 03:00 and it looks like core router 2 just dropped as I couldn't connect to a variety of stuff at the datacentre (all off difference connections to their distribution switch), came back about 20 minutes later.

Monitoring a key server peered directly at LAX Equinix and no connectivity. IPv6 does looks fine though. Yay for IPv6!


Upgrade work was taking place on our Core routers at that time.



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  Reply # 761542 13-Feb-2013 08:58 Send private message

Sounddude:
Zeon: Yes happening here to all destinations (including geekzone for a bit which routes via Orcon). I was working this morning at around 03:00 and it looks like core router 2 just dropped as I couldn't connect to a variety of stuff at the datacentre (all off difference connections to their distribution switch), came back about 20 minutes later.

Monitoring a key server peered directly at LAX Equinix and no connectivity. IPv6 does looks fine though. Yay for IPv6!


Upgrade work was taking place on our Core routers at that time.




the juniper security patch?

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  Reply # 761544 13-Feb-2013 09:02 Send private message

Sounddude:
Zeon: Yes happening here to all destinations (including geekzone for a bit which routes via Orcon). I was working this morning at around 03:00 and it looks like core router 2 just dropped as I couldn't connect to a variety of stuff at the datacentre (all off difference connections to their distribution switch), came back about 20 minutes later.

Monitoring a key server peered directly at LAX Equinix and no connectivity. IPv6 does looks fine though. Yay for IPv6!


Upgrade work was taking place on our Core routers at that time.




Yea I assumed as much and wasn't so worried.

But yea even though the notices say its fixed I'm still not seeing connectivity. a Trace route fails at core router so perhaps BGP issue for international routes then?





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