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421 posts

Ultimate Geek
+1 received by user: 14


Topic # 114514 22-Feb-2013 09:49 Send private message

Im finding that mobile data is very slow (to not at all) around pipitea/train station wellington.

I have iphone 5 with good four bar signal strength.
speed around 0.3Mbps down @200 ping.

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237 posts

Master Geek


  Reply # 767456 22-Feb-2013 10:13 Send private message

I think it is working as intended. Can't say I've ever seen it above 1Mbps...



This was done Featherston / Custom House Quay




this is a slap in the face!



421 posts

Ultimate Geek
+1 received by user: 14


  Reply # 767461 22-Feb-2013 10:17 Send private message

I guess it's just me then :s
Particularly in and around the train station.

237 posts

Master Geek


  Reply # 767462 22-Feb-2013 10:19 Send private message

To be fair, I've never been impressed with the speeds I get as well. They are pretty lackluster.




this is a slap in the face!

237 posts

Master Geek


  Reply # 767596 22-Feb-2013 12:57 Send private message

On the Terrace







this is a slap in the face!

169 posts

Master Geek
+1 received by user: 2


  Reply # 767854 22-Feb-2013 19:05 Send private message

Newtown average is around 4 - 5Mbps downstream. Guessing theres alot more people using in Pipitea though. Report it to 2Degrees even if the chances are near nil they will do much about it, it's always worth a shot.

ajw

983 posts

Ultimate Geek
+1 received by user: 21


  Reply # 768117 23-Feb-2013 11:57 Send private message

Have reported to the network techs in Wgton.

2777 posts

Uber Geek
+1 received by user: 150

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Subscriber

  Reply # 768159 23-Feb-2013 13:31 Send private message

I've noticed extremely poor performance around the waterfront this week so it may be a network fault.



421 posts

Ultimate Geek
+1 received by user: 14


  Reply # 768206 23-Feb-2013 16:17 Send private message

ajw: Have reported to the network techs in Wgton.


Thanks ;)

2483 posts

Uber Geek
+1 received by user: 334

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Microsoft NZ

  Reply # 768207 23-Feb-2013 16:24 Send private message

2D speeds are not awesome in the Viaduct in Auckland too where I live and work

I just put up with it figuring you get what you pay for with $99 for 12GB

I went to contact 2D but frankly it turned into a bit of a hassle with them trying to explain what was going on. I realise tier 1 help desk job is to fob you off

again I just put up with it since you get what you pay for

when I need fast I tether my DC-HSDPA Lumia 920 and get blazing fast

237 posts

Master Geek


  Reply # 768281 23-Feb-2013 20:12 Send private message

again I just put up with it since you get what you pay for


Don't agree with this, investigating how to buy my way out of my remainder. This is appalling! Just a shame that they do offer the best value data deals.




this is a slap in the face!

904 posts

Ultimate Geek
+1 received by user: 46

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2degrees

  Reply # 769028 25-Feb-2013 17:17 Send private message

Hi there

Does it only happen here or in other areas? If it's elsewhere there maybe an issue with the SIM. If you notice the same problem with a different 2degrees SIM in another 3G device at the same location, please can you PM me with the following info and I'll get onto our RF team to check this out -

* Your 2degrees number

* The exact location, street name & number, floor level (if in a tower block)

* Are your settings as per http://www.2degreesmobile.co.nz/iphone

* Other 2degrees devices also affected. We'd need make, model and 2degrees #'s to see if it's an isolated incident to your device or SIM.

* Time/date of issue with how many signal bars

* A long shot but if possible can you try your SIM in another iPhone5? I realise they don't grow on trees :\ but it may help identify if the issue is with your iPhone 5 or SIM.


Cheers
^POB



421 posts

Ultimate Geek
+1 received by user: 14


  Reply # 781506 14-Mar-2013 11:24 Send private message

Seems to be working ok these days. I'm just gonna put it down to my iphone being crappy with data. Sometimes really slow or not at all.



421 posts

Ultimate Geek
+1 received by user: 14


  Reply # 784550 20-Mar-2013 15:52 Send private message

I did these speed tests at z harbor city 

crazy high ping


And then it works ok for a few seconds.


seems to be just this area. All iphones ive had do this every now and then. Slow to no data at all even with full signal. tried different sim cards. Happens on all three mobile providers.

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