Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



26 posts

Geek


Topic # 114530 22-Feb-2013 15:05 Send private message

Today I was unlucky enough to go over my data cap and be throttled. However I was unable to navigate through Snap's website to add more data because it simply wouldn't load. When one's data cap is reached, shouldn't Snap's own website not be throttled to allow a user to add more data? 

I ended up just using my phone to do it, didn't feel like ringing.

Also, Snap, would be nice to see a mobile compatible version of your website.


Create new topic
The Game.
3056 posts

Uber Geek
+1 received by user: 571

Trusted
Think Concepts
Subscriber

  Reply # 767736 22-Feb-2013 15:41 Send private message

I agree with the mobile version of the site actually, but it's very difficult to rate-limit sites whilst over the cap, it's best to just do a blanket rate-limit.

But, talking to Snap isn't that bad ;)




Michael Murphy
[Twitter] [Last.fm] [IPv6 Sage]

Everything I say here is my own opinion and not that of my employer.

1181 posts

Uber Geek
+1 received by user: 140


  Reply # 768710 25-Feb-2013 08:25 Send private message

slingshot dont limit their own site when you go over the limit, i think.













703 posts

Ultimate Geek
+1 received by user: 148

Trusted
Snap Internet

  Reply # 768919 25-Feb-2013 13:58 Send private message

Hi guys,

Our site isn't supposed to be rate limited when you go over your cap. Tim, I've emailed our development team to make sure your account is setup correctly.

Also, with regards to a mobile optimised version of our site, this is definitely on our to-do list over the next few months.

Cheers,

^AL




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^MC Michelle - Technical Lead
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator





26 posts

Geek


  Reply # 768937 25-Feb-2013 14:36 Send private message

Awesome, thanks for the post. Hopefully I don't go over my cap again for a while :P

24 posts

Geek


  Reply # 772063 1-Mar-2013 08:36 Send private message

I've been with Snap for years, it's always been a pain to try and increase the cap after we went on dial up. Usually ended up tethering a phone and doing it.

Create new topic

Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Government Limos
Created by networkn, last reply by joker97 on 30-Oct-2014 23:24 (78 replies)
Pages... 4 5 6


Snap refuses to replace faulty gear
Created by Brendan, last reply by MadEngineer on 28-Oct-2014 19:07 (92 replies)
Pages... 5 6 7


Speed limit when overtaking? Teach me please.
Created by nakedmolerat, last reply by joker97 on 28-Oct-2014 17:13 (123 replies)
Pages... 7 8 9


House Auctions
Created by t0ny, last reply by Geektastic on 27-Oct-2014 14:26 (80 replies)
Pages... 4 5 6


Won a prize draw at Homeshow....sort of.
Created by heylinb4nz, last reply by eracode on 30-Oct-2014 17:56 (15 replies)

Help choosing a BBQ
Created by lokhor, last reply by blakamin on 28-Oct-2014 21:30 (31 replies)
Pages... 2 3


50 free Airpoints Dollars™ when you spend $300 OneSmart
Created by jnimmo, last reply by khull on 30-Oct-2014 16:04 (26 replies)
Pages... 2


VF - months of poor internet, hours of waiting on hold, no help!
Created by pcs, last reply by NZCrusader on 30-Oct-2014 09:39 (27 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.