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Topic # 107600 14-Aug-2012 22:51 Send private message

I am having strange problem with the decoder..... when i keep on changing the channels, the decoder keeps on restarting.... can anyone give me the reason for this problem and the solution to it !!!!

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Master Geek


  Reply # 672567 14-Aug-2012 23:15 Send private message

Ring sky

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  Reply # 672593 15-Aug-2012 08:05 Send private message

And of course try off at the wall for thirty seconds and back on.

Does it do it when you use the push-buttons on the front of the unit? Maybe some crud or liquid has got into your remote and is somehow activating the power button when you go to change channel?





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  Reply # 672638 15-Aug-2012 09:37 Send private message

floydbloke: And of course try off at the wall for thirty seconds and back on


Yeah I had that issue once and this fixed it.



Also the unit was really hot, so I moved stuff around to make sure the unit was well ventilated.  Not happened since.

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  Reply # 672648 15-Aug-2012 09:43 Send private message

ubergeeknz:
floydbloke: And of course try off at the wall for thirty seconds and back on


Yeah I had that issue once and this fixed it.



Also the unit was really hot, so I moved stuff around to make sure the unit was well ventilated.  Not happened since.

Yep, they do generate a bit of heat. Do not suffocate them. When I had mine in a cabinet, I put those rubber stick on feet things between it the component on top of it and it sorted the airflow issues.

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  Reply # 672710 15-Aug-2012 11:03 Send private message


And of course try off at the wall for thirty seconds and back on.


Sky advise against that now (for HDi), you should use the red reset button in the flap where the smart card goes. (think hold it in for 5 secnds or so)

I think it kills any disk writing and 'gracefully' reboots (and it's probably easier to get to than your sky power cord)

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  Reply # 672726 15-Aug-2012 11:15 Send private message

JonnyCam:

And of course try off at the wall for thirty seconds and back on.


Sky advise against that now (for HDi), you should use the red reset button in the flap where the smart card goes. (think hold it in for 5 secnds or so)

I think it kills any disk writing and 'gracefully' reboots (and it's probably easier to get to than your sky power cord)


Fair enough....except of course for those times where the box has well and truly hung and even the red reset button is ignored.
I must add that these occasions are few and far between though,  overall the MySky HDi is pretty damn stable.







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  Reply # 672799 15-Aug-2012 13:24 Send private message

well respect all those ideas about the issue. However, the decoder is neither hot nor there is any hint of crude or liquid into the remote... and the same remote is working fine in other decoders.... so i think the problem might be different......

is there any linkage of the remote with respect to the decoder (especially the channel buttons??)


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  Reply # 672853 15-Aug-2012 14:40 Send private message

Prosiac: well respect all those ideas about the issue. However, the decoder is neither hot nor there is any hint of crude or liquid into the remote... and the same remote is working fine in other decoders.... so i think the problem might be different......




Did you try the reset or power cycle?

If still no joy then back to the very first resposne to your query I guess...ring Sky!





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  Reply # 674083 18-Aug-2012 20:59 Send private message

Prosiac: I am having strange problem with the decoder..... when i keep on changing the channels, the decoder keeps on restarting.... can anyone give me the reason for this problem and the solution to it !!!!


if you press buttons on remote too much (on myskyhdi) it overloads decoder & it will reset..
Make sure you press buttons slowly

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  Reply # 682941 7-Sep-2012 20:48 Send private message

So what was the outcome here?

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  Reply # 682949 7-Sep-2012 21:35 Send private message

The OP has not returned to geekzone since their last post.

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  Reply # 684276 11-Sep-2012 11:19 Send private message

if you press buttons on remote too much (on myskyhdi) it overloads decoder & it will reset..
Make sure you press buttons slowly


I'm pretty sure this is not correct.

I scan through the channels as fast as the remote allows me to on both the harmony & mysky remotes and have never seen the sky box reset.

I think I have reset the mysky about 3 times in 2 years.

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