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Topic # 113838 29-Jan-2013 16:52 Send private message

We've recently moved house & when I set the TV and MySky up I noticed there were 4 aerial inputs on the back of the mysky decoder (sky installer set it up at the last house). I screwed the sky dish into first input - no signal on any channel (viewing interrupted by atmospheric conditions) same with 2nd input. Tried 3rd input and success! got a signal on all channels - but now sometimes on TV1, 2 & 3 I get the 'Your viewing has been interrupted by 'Atmospheric conditions'... message come up, even when it is a crystal clear day.
yet when I change to another channel it is fine.
Why would I only get this message on certain channels, yet others are working fine?
Surely if atmospheric conditions are a problem, then all channels would be affected
We are in Auckland North Shore if that helps

thanks

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  Reply # 752777 29-Jan-2013 16:57 Send private message

Hi, the correct input is LNB input 1, this is the most inner one, dont use the others.

Cyril

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