Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



660 posts

Ultimate Geek
+1 received by user: 26


Topic # 136736 7-Dec-2013 11:06 Send private message

Hi,

I have atmospheric conditions on TV1 , tv2', and 3 all are HD channels

I flicked through prime, tv4, the box they are all fine.

I'm only on start up so no other HD channels to try.

Edit, It's come back on now.

A recordinging on the box got interupted yesterday lost 12 minutes lost signal, either my dish needs realigning or it doesn't like hot days, near 30 degrees. It was around 3pm Saturday.

Create new topic
2699 posts

Uber Geek
+1 received by user: 399


  Reply # 946992 7-Dec-2013 11:17 Send private message

As you mentioned, either the dish has moved and should be re-aligned, or the LNB is failing, which often shows up at temperature extremes. Ring Sky and let them know the problem.



660 posts

Ultimate Geek
+1 received by user: 26


  Reply # 947040 7-Dec-2013 12:55 Send private message

Rang them. No signal when rang both decoders.

They got me to change the LNB frequency from 10.75 to 10.74

Got signal back on first decoder, second one still atmospheric.

Changed frequency second decoder, after off phone, signal came back on second decoder.

Told to monitor for 30 minutes, if plays up again a technican will be sent out.


2699 posts

Uber Geek
+1 received by user: 399


  Reply # 947044 7-Dec-2013 13:00 Send private message

Hmm, that's a bandaid fix and won't last long!

Basically, as the LNB fails, the L.O. frequency starts to drift out, and it gets worse with temperature extremes.

By altering the L.O. frequency in the decoder, you are matching (almost) what it has moved to, but it will likely be a downhill slide from here...

The proper fix is a replacement LNB.



660 posts

Ultimate Geek
+1 received by user: 26


  Reply # 947053 7-Dec-2013 13:21 Send private message

Thanks. That was my guess of what they've done, short term fix, to get a little more life out of LNB so they can delay sending someone out.

They'll have to send someone out in end, but guess I'll have to wait till their fix stops working.

2699 posts

Uber Geek
+1 received by user: 399


  Reply # 947058 7-Dec-2013 13:26 Send private message

That fix could last anywhere from hours to months - only time will tell. It's a matter of when, not if, now!

3643 posts

Uber Geek
+1 received by user: 918

Trusted

  Reply # 947085 7-Dec-2013 14:22 Send private message

Had an identical issue, identical support process too.
Tech came out and looked at the LNB, and said this generation was failing and due for replacement. Straight swap out and he was done in 15 minutes.

40 posts

Geek


  Reply # 947176 7-Dec-2013 18:14 Send private message

Similar problem, in full sun "atmospheric conditions...."    The LNB had tiny amount of water in it and it turned into a tiny dense cloud when heated and stopped signal.   New LNB fixed problem.   When the sky guy came the weather was overcast and all worked fine, but I had screenshots of the signal strength menu when hot to demonstrate.   Only when he examined the LNB did he see the few droplets on the clear cover and accepted the fault.   It was always a hot-sunny-afternoon fault.   Never at night.

1370 posts

Uber Geek
+1 received by user: 274


  Reply # 947287 7-Dec-2013 21:33 Send private message

Same issue - water ingress meant that the LNB failed when the afternoon sun heated it, and then recovered when the sun went off it.

Frequency change was what they made me do as well - and it fixed the problem for about 4 weeks. As soon as I mentioned the sun issue to the visiting tech he basically said "yep, water getting in, common problem" before he even looked. LNB replacement and all well again.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Speed limit when overtaking? Teach me please.
Created by nakedmolerat, last reply by Shadowfoot on 24-Oct-2014 20:33 (63 replies)
Pages... 3 4 5


House Auctions
Created by t0ny, last reply by meesham on 24-Oct-2014 20:17 (26 replies)
Pages... 2


Neon - Sky's new streaming service
Created by JarrodM, last reply by compost on 24-Oct-2014 20:49 (17 replies)
Pages... 2


Spark Socialiser
Created by freitasm, last reply by freitasm on 22-Oct-2014 18:39 (34 replies)
Pages... 2 3


30 too old to get into IT?
Created by Interslice, last reply by shk292 on 24-Oct-2014 20:39 (16 replies)
Pages... 2


American legal jurisdiction in New Zealand
Created by ajobbins, last reply by gzt on 21-Oct-2014 14:58 (30 replies)
Pages... 2


iPad Air 2 and iPad Mini 3. Gonna get one?
Created by Dingbatt, last reply by Paul1977 on 24-Oct-2014 11:16 (107 replies)
Pages... 6 7 8


5Ghz AP recommendations?
Created by ubergeeknz, last reply by sbiddle on 24-Oct-2014 12:42 (12 replies)


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.