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Forums › Sky and IGLOO › iSky Live TV woes


675 posts

Ultimate Geek
Topic # 90347 20-Sep-2011 11:05 Send private message

Not sure if others have encountered this problem before.

When I watch (or try) iSky Live TV, I get only the audio and no video - theres no error message on the screen, just a black/black video box. I don't think it's re-buffering at all -  audio is very clear and continuos.

No issues watching non-Live content. I'm on a Mac running Lion 10.7.1. Tried from a Mac mini and an Air, both running Lion - same result. Tried this on both Safari and Chrome.

Any ideas?

Thanks



 





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4195 posts

Uber Geek

Trusted
  Reply # 523441 20-Sep-2011 11:12 Send private message

Doesn't live iSky stuff need multiroom perhaps?

Tried it on another computer?

Great Scott!
1489 posts

Uber Geek

Trusted
BitSignal
Subscriber
  Reply # 523451 20-Sep-2011 11:31 Send private message

Jaxson: Doesn't live iSky stuff need multiroom perhaps?

Tried it on another computer?


You don't need multi room for RWC content at the moment. 




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675 posts

Ultimate Geek
  Reply # 523455 20-Sep-2011 11:33 Send private message

Jaxson: Doesn't live iSky stuff need multiroom perhaps?

Tried it on another computer?


I've had multi room since around 2006. Tried on 2 Macs - will try on a Windows 7 machine later.





1 post

Wannabe Geek
Reply # 526627 28-Sep-2011 09:26 Send private message

A colleague had the exactly the same problem, and we spent the morning trying to figure it out.

We solved the problem in the end by disabling Flash's hardware acceleration.
Click on the link below if you are not sure how to do it.
http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html



675 posts

Ultimate Geek
  Reply # 533533 14-Oct-2011 22:38 Send private message

Thanks for that - Will give it a go and see if it solves the problem.





78 posts

Master Geek
  Reply # 535588 20-Oct-2011 13:20 Send private message

Had No problems so Far with watching Live ISKY.

1599 posts

Uber Geek
Inactive user
  Reply # 535597 20-Oct-2011 13:50 Send private message

You probably want to upgrade to 10.7.2.



675 posts

Ultimate Geek
  Reply # 536883 24-Oct-2011 11:18 Send private message

Thanks for the replies.

codyc1515: You probably want to upgrade to 10.7.2.


Yup, that seems to have done the trick. Thanks. 





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