I am currently building a house, it will be complete in about 8 weeks.
I rang SKY the other night and explained to them I will be moving and will need a new connection setting up at my new dwelling. I have already run RG6 to where the dish is to be installed on the roof.
At the moment there is no gib fitted so it would be really easy to install the dish as the wires are easily accessible.
If it is left until I actually move in it will involve a 20m crawl through the low roofspace over beams and between trusses etc.
After explaining this to SKY they told me to call vodafone as I pay my monthly bill through them.
OK so I call vodafone and explain the situation again. Vodafone are not willing to do anything unless I am in a position to move my broadband as well. There isn't even a phone line connected at my new house yet so obviously this isn't possible.
I tried to explain to SKY and Vodafone I am trying to make things as easy as possible for the installer but neither party would listen. I am more than willing to pay the $49.95 relocation fee now and when I do move in all I have to do is plug my sky box in.
I have even spoken to the installer and he is happy to do this as long as I can provide a TV and sky box when he does the installation so he can check everything is working, this is not a problem.
Any suggestions on how to try and work around this? I really don't want the installer crawling 20m through my new roof space and will definately not allow cables running along the outside wall if he refuses to go through the roof space later on.