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Forums › Sky and IGLOO › Anybody else having problems with iSky?


4 posts

Wannabe Geek
Topic # 94426 10-Dec-2011 13:53 Send private message

iSky has stopped working for me over the past 3-4 days. When I hit play to watch a Catch Up program (say on Prime) it just won't play (the play button endlessly circles). Live TV works sometimes though.

I've tried reinstalling my Flash player, changing my IE version 9 security setting and even using Chrome. But no luck. Any ideas?

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34 posts

Geek
  Reply # 556375 10-Dec-2011 15:04 Send private message

If your with telstraclear like me then its a problem & they know of it. I've been through this with sky & telstra both blaming each
other but it was down to lag/routing servers with them. I've never had it work with me.

1491 posts

Uber Geek

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  Reply # 556377 10-Dec-2011 15:06 Send private message

Doesn't work for me either. I am with Packing Shed which is a small ISP and it looks like they use telecom for service. I also tried over my Vodafone mobile tethered connection and have the same issue. Frustrating particularly as they advertise it so heavily.




Galaxy SIII, Galaxy Note 10.1, ASUS UX31e Ultrabook, Mysky HDi, 2talk



4 posts

Wannabe Geek
  Reply # 556378 10-Dec-2011 15:07 Send private message

Yes I am with Telstraclear too. :-(.

I went and paid extra $10 for Soho because of ability to watch on iSky - will have to cancel if this is an ongoing issue...  



4 posts

Wannabe Geek
  Reply # 562544 29-Dec-2011 17:01 Send private message

Got help from a useful guy on the Sky help desk. He first got me to empty the internet cache, but that didn't fix things.


Then got me to download the Firefox browser. Then had to download Flash player onto Firefox. But after all that, iSKy now works on the Firefox browser.

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