I'm in a flatting situation whereby the head tenant is away quite often for long periods of time, I'm hoping to try resolve this myself before asking him to contact Sky (which is in his name) to sort out some support.
The set up:
We have Sky digital with Mysky in lounge 1, sky in lounge 2 and now a third decoder in my room.
When we got the third decoder installed the technician had to climb on the roof to replace the LNB as apparently it was quite old and would not support 3 decoders.
The decoder ran fine for a fortnight but then when i went away I accidently unplugged the decoder while packing up my PS3. Not giving it much thought, I decided to leave it unplugged while I was away.
Upon returning (a week later) I found that in the slightest cloud cover I couldn't get reception but on fine days it worked okay. Now I'm getting "loss of signal due to rain fade" anytime of the day or night despite what the weather is doing. It tells me I am getting 35 (%?) signal but the bars are all grey.
Also I found that my TV seems to be magnetised.
I have checked all cables and reset the box a number of time.
I know there are previous suggestions in this forum but due to the gradual detrition and the fact I had the sky box unplugged for a week I wonder if this is actually a LNB problem (which should be a new unit) or maybe something else?