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5 posts

Wannabe Geek


Topic # 76892 8-Feb-2011 07:28 Send private message

I just switched my phone from a motorola razr to a krzr k1m about a week ago and the picture messaging feature stopped working for some reason. I have no idea how to fix it, I don't know if it matters but my phone is pageplus.

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  Reply # 436648 8-Feb-2011 07:44 Send private message

Can you provide any less INFO please?






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Wannabe Geek


  Reply # 436651 8-Feb-2011 07:50 Send private message

??? you lost me, what else would you need to know?

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  Reply # 436653 8-Feb-2011 07:54 Send private message

Don't worry, JohnR is the guy with short answers around here.

Have you noticed this problem when sending or receiving MMS? If it's only when receiving, have you tried sending first to activate the "inside" of the network so they know your handset is MMS-capable?

If you are using Verizon then you can't simply swap handsets so won't be able to test your account in another device. In this case you might want to visit a store to check that all the settings for your account are ok.









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Wannabe Geek


  Reply # 436660 8-Feb-2011 08:11 Send private message

the problem is with both sending and recieving mms messages,

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  Reply # 436661 8-Feb-2011 08:12 Send private message

Ok, in this case I suggest you visit a Verizon store to check account settings or contact their help desk (yes, I am sorry, you might be in for a wait on the line).





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  Reply # 436663 8-Feb-2011 08:22 Send private message

kut2nyce4u: ??? you lost me, what else would you need to know?


The country you are in

Your service provider







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Wannabe Geek


  Reply # 436668 8-Feb-2011 08:39 Send private message

johnr:
kut2nyce4u: ??? you lost me, what else would you need to know?


The country you are in

Your service provider



im in the U.S.



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Wannabe Geek


  Reply # 436669 8-Feb-2011 08:40 Send private message

freitasm: Ok, in this case I suggest you visit a Verizon store to check account settings or contact their help desk (yes, I am sorry, you might be in for a wait on the line).


Thanks, i'll try that

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