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3 posts

Wannabe Geek


Topic # 79183 14-Mar-2011 12:41 Send private message

Hi, I am hoping someone can help me out.  I have purchased secondhand a Telecom R6 from someone who has since moved overseas.  My problem is that the Handset is locked and sadly the previous owner changed the Handset Code from the standard '1234' code.  I was given a possible code to use by the parent of the previous owner, but murphys law, it does not work. 

Is there any way that I can bypass this or have it corrected so I can use the phone?

Thanks in advance.

:o)

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17399 posts

Uber Geek
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Vodafone NZ

  Reply # 448192 14-Mar-2011 12:54 Send private message

I take it you tried 12345 and 00000?

John




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Uber Geek
+1 received by user: 1078


  Reply # 448193 14-Mar-2011 12:54 Send private message

have you tried contacting Telecom?

Unless you can prove you legitimately own the handset I doubt they will unlock it for you.
Tthe whole point of the pin locking is to stop people stealing the handset.



3 posts

Wannabe Geek


  Reply # 448195 14-Mar-2011 12:58 Send private message

Thank you to both who replied.

Yes I have tried the standard codes of 12345 and 00000 but neither have worked.

I do have a receipt from the previous owner, but it is only handwritten, dated and signed by her.  Sadly since I purchased it secondhand there is nothing 'official' from the company who normally supply them.

I'm guessing now, that I have just wasted my money on a phone that will never unlock...correct?  :o/

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Uber Geek
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  Reply # 448198 14-Mar-2011 13:20 Send private message

potentially.
Still, worth a try though. just give telecom a call and explain.




3 posts

Wannabe Geek


  Reply # 448203 14-Mar-2011 13:34 Send private message

Just hung up from the 0800 telecom help line.  The guy said to just take it into a telecom store and for a fee of $55 they will unlock the handset.

Thank you for all your help and advice however, it put me on the right path.

:o)

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