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57 posts

Master Geek


Topic # 92584 2-Nov-2011 11:54 Send private message

I have a chinese phone/gps tracker. It works perfectly around Hamilton on 2degrees, but won't roam on vodafone out of the city. When I insert a vodafone sim, it just says ' invalid sim, failed to register' A network search gives me the option of 53024 (2degress) and Vodafone NZ, and if I select Vodafone NZ it shows signal bars OK. It's as though the phone has locked on to 2degrees only because that was the only signal it used for the first three weeks.

Any help appreciated.

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Uber Geek

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  Reply # 540285 2-Nov-2011 12:11 Send private message

This thread should be moved to --> http://www.geekzone.co.nz/forums.asp?forumid=11

It's not really related to Vodafone NZ




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz



57 posts

Master Geek


Reply # 544791 13-Nov-2011 13:36 Send private message

Some one must be able to explain why. Do 2 degrees and Vodafone use different security or coding. The phone finds Vodafone and shows the signal strength, but when it tries to register, it can't.
Aren't 2 degrees and Vodafone identical systems?

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  Reply # 544794 13-Nov-2011 13:44 Send private message

Printertech: Some one must be able to explain why. Do 2 degrees and Vodafone use different security or coding. The phone finds Vodafone and shows the signal strength, but when it tries to register, it can't.
Aren't 2 degrees and Vodafone identical systems?


Security or coding?? Not sure what you mean

Vodafone NZ and 2Degrees use GSM / WCDMA networks,

Go back to place of purchase and speak to them about it, I take it the Vodafone SIM works fine in other handsets?

This is what you get for buying Chinese crap handsets! Bet the support you get will be worse

John




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz



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Master Geek


  Reply # 544797 13-Nov-2011 13:48 Send private message

That is the answer I expected, but doesn't explain why. Do you know the answer?

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  Reply # 544801 13-Nov-2011 14:00 Send private message

Printertech: That is the answer I expected, but doesn't explain why. Do you know the answer?


If I knew the answer I would have provided it,

As advised you need support from the company that made the handset




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz



57 posts

Master Geek


Reply # 558363 15-Dec-2011 15:53 Send private message

Just an update.
The supplier of my phone sent a cable and new software for my phone. It now works with a Vodafone Sim, so hopefully will now roam to Vodafone with a 2 degree sim.


P.S. Thanks Johnr for your help re eliminating the IMEI being blocked as a cause.

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  Reply # 558364 15-Dec-2011 15:57 Send private message

Glad it's sorted as I could tell it was a handset issue and not related to Vodafone NZ




Systems Engineer Vodafone NZ

http://forum.vodafone.co.nz

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