Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




13 posts

Geek


Topic # 93735 28-Nov-2011 15:11 Send private message

Hi there, 

I am not sure if this is the correct forum to be posting in but i am have a really frustrating issue with my Nokia E71 phone. My phone broke so my dad gave me a Nokia E71 that one of his staff used to use. 

But when i put my sim in, this one message keeps popping up all the time and it is extremely frustrating. It pops up during composing text messages and it also interferes with phone calls as it pops up just before im about to answer a call. It beeps when the message comes up so you can understand how frustrating it is. The message reads: "Invalid Password. Check the Password in Profile> Credentials> Password." 

This is very strange because i have never entered a password into this phone and there was photos and contacts on the handset from the old user so potentially the old user set a password for the phone? It is also confusing because when i go into 'Profiles', it is only to do with sounds such as silent and normal modes etc. 

Please help me, i need to use this phone a lot so this is extremely frustrating. Can anyone please solve this issue or tell me what to do? Any advice is much appreciated.

Thanks,
KC


[Mod (N8): Made subject line more descriptive] 

Create new topic
16674 posts

Uber Geek
+1 received by user: 1472

Trusted
Vodafone NZ

  Reply # 551015 28-Nov-2011 15:13 Send private message

There is an exchange email account setup on the handset, You need to go delete it

John






13 posts

Geek


  Reply # 551022 28-Nov-2011 15:23 Send private message

Thanks John, 

Any idea of how i i would do that?  

BDFL
50237 posts

Uber Geek
+1 received by user: 4761

Administrator
Trusted
Geekzone
Subscriber

  Reply # 551024 28-Nov-2011 15:24 Send private message

You should really do a factory reset on the phone to erase everything the previous owner left there and start fresh.






13 posts

Geek


  Reply # 551027 28-Nov-2011 15:25 Send private message

Can i do a factory reset on the phone myself or do i have to take it into a mobile shop? 

BDFL
50237 posts

Uber Geek
+1 received by user: 4761

Administrator
Trusted
Geekzone
Subscriber

  Reply # 551030 28-Nov-2011 15:26 Send private message

It's just some code you enter via keyboard. Google as we don't give out codes here.




3bit.com
5901 posts

Uber Geek
+1 received by user: 202

Moderator
Trusted
Subscriber

  Reply # 551078 28-Nov-2011 16:53 Send private message

KC747: Can i do a factory reset on the phone myself or do i have to take it into a mobile shop? 


Really easy to do.  I just did a factory reset on my E71 before putting it on trademe.

For best results, search "nokia e71 hard reset" 






13 posts

Geek


  Reply # 551111 28-Nov-2011 17:33 Send private message

Thanks for that. 

I just tried entering the code and when it asked me for a password i entered the suggested one but it says incorrect code. I'm not sure what to do now. Any suggestions?

16674 posts

Uber Geek
+1 received by user: 1472

Trusted
Vodafone NZ

  Reply # 551113 28-Nov-2011 17:35 Send private message

If its not 12345 and you have tried others it has to goto Nokia care service centre to reset the security code




16674 posts

Uber Geek
+1 received by user: 1472

Trusted
Vodafone NZ

  Reply # 551114 28-Nov-2011 17:36 Send private message

Or find the email account under message options message settings and delete it




981 posts

Ultimate Geek
+1 received by user: 9


  Reply # 553126 3-Dec-2011 16:15 Send private message

Just on a similar note.  Can anyone just send it to the manufacturer to reset it?  I mean if someone picks up a lost phone or steals it ...

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

My un-consented UFB install
Created by thurthur, last reply by MikeSkyrme on 29-Nov-2014 17:25 (85 replies)
Pages... 4 5 6


Excessive Vodafone Support call waiting times 75 mins and then i have to wait an hour for a callback
Created by i4n, last reply by quickymart on 29-Nov-2014 18:53 (40 replies)
Pages... 2 3


This is the end ...
Created by joker97, last reply by joker97 on 29-Nov-2014 13:32 (62 replies)
Pages... 3 4 5


Gigatown winner town and plans
Created by freitasm, last reply by NonprayingMantis on 29-Nov-2014 07:40 (78 replies)
Pages... 4 5 6


Gull Employment Dispute.
Created by networkn, last reply by richms on 28-Nov-2014 17:57 (153 replies)
Pages... 9 10 11


The Warehouse pulling R18 games and DVD's
Created by semigeek, last reply by Geektastic on 27-Nov-2014 18:32 (64 replies)
Pages... 3 4 5


Seen any good Black Friday / Cyber Monday deals?
Created by Jaxson, last reply by GJones on 29-Nov-2014 19:00 (29 replies)
Pages... 2


Star Wars: The Force Awakens Official Teaser
Created by plambrechtsen, last reply by joker97 on 29-Nov-2014 15:12 (13 replies)


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.