Its only affecting xtra customers, non xtra customers seem fine.
We have a small handful of office 365 users on xtra broadband that are having issues with connecting and sending emails.
Ive tried talking to xtra support who ran a linetest and then transferred me to the microsoft helpdesk (i got sick of hold music and hung up before anyone answered, i think the call was parked, not transferred at all)
Going to log a ticket with office 365, but it works from anyone non xtra, so doubt they can do anything.
it looks like a routing fault inside the msn network where traffic isnt coming back to xtra customers?
Is there anyone from xtra that is smart to enough to look at the data i can provide to help to resolve this issues with microsoft? I cant get past the helpdesk filters to level2 without a failed linetest.