Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



580 posts

Ultimate Geek
+1 received by user: 12

Trusted

Topic # 113971 3-Feb-2013 14:18 Send private message

Hi Guys,

Anyone got a customer with Woosh and Office 365?

I have a customer who cant login to portal.microsoftonline.com but can login to hknprd0210.out.com.

I changed the DNS on the customers computer to google (8.8.8.8) and I can get in fine.

Anyone else?

-Al

Create new topic
3142 posts

Uber Geek
+1 received by user: 98

Moderator
Trusted
Subscriber

  Reply # 755080 3-Feb-2013 14:56 Send private message

Have you logged a service request with Office 365 support? They're really good at responding.

Infrastructure Geek
3522 posts

Uber Geek
+1 received by user: 53

Trusted
Microsoft NZ
Subscriber

  Reply # 755258 3-Feb-2013 22:23 Send private message

no problems here. log a ticket with o365 as gehenna suggests.

if the problem goes away by changing the DNS servers, then its likely that the problem is not with the routing - more likely a cached dns entry somewhere. you can always first try flushing the local dns cache on a client by running the "ipconfig /flushdns" command from the (admin) command prompt.




Infrastructure Technical Evangelist
Microsoft NZ
about.me/nzregs
twitter.com/nzregs


Just A Geek
1860 posts

Uber Geek
+1 received by user: 304

Trusted
Subscriber

  Reply # 755267 3-Feb-2013 22:44 Send private message

From their machine using Woosh's DNS can you ping portal.microsoftonline.com and get a proper result.

There was a bug/feature in BIND as a Name server a while back which meant you could not look up portal.microsoftonline.com due to the way microsoft was doing their DNS..

Create new topic








Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Telecom introduces unlimited broadband data plan
Created by freitasm, last reply by kawaii on 25-Apr-2014 04:42 (100 replies)
Pages... 5 6 7


Stonedine
Created by Lizard1977, last reply by mattwnz on 24-Apr-2014 15:45 (67 replies)
Pages... 3 4 5


Auckland Transport Hop card - look out for errors
Created by robjg63, last reply by sbiddle on 24-Apr-2014 20:48 (21 replies)
Pages... 2


Windows 8 System Mechanics
Created by eme, last reply by eme on 24-Apr-2014 21:10 (20 replies)
Pages... 2


Using my Mac to ring family in the UK
Created by Geektastic, last reply by nakedmolerat on 24-Apr-2014 11:28 (19 replies)
Pages... 2


Telecom has started metering their TiVo customers' broadband usage (WITHOUT PRENOTIFICATION)
Created by Peteriv, last reply by mattwnz on 24-Apr-2014 15:11 (74 replies)
Pages... 3 4 5


Forms of government for New Zealand
Created by charsleysa, last reply by gzt on 24-Apr-2014 21:36 (176 replies)
Pages... 10 11 12


Parallel imported product
Created by Wills1, last reply by joker97 on 23-Apr-2014 21:01 (53 replies)
Pages... 2 3 4



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.