Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



333 posts

Ultimate Geek
+1 received by user: 5


Topic # 105944 14-Jul-2012 16:40 Send private message

Hi Folks


I have a TIVO that is about 12 - 14 months old.  I got it from telecom during a promotion early last year.  As there was no Freeview UHF service in my area until recently, the machine basically remained turned off in the cabinet.  However, we now have the service and  I am starting to use the device but I find the 'Tivo" button doesn't seem to work on the remote  (not the batteries I replaced them).  The light flashes on the remote when the button is pressed but rarely is received by the Tivo.    Is there anything i can do about this or simply forget that I have a tivo or can I swop / buy  another remote?  Bit difficult to use the otherwise excellent Tivo without the remote working 100%.




mxpress

Create new topic
843 posts

Ultimate Geek
+1 received by user: 66

Subscriber

  Reply # 655625 14-Jul-2012 17:53 Send private message

This seems to be a common problem with the tivo remotes, ring telecom maybe they will replace it, if not there are plenty of remotes on trademe, alternativly you can get a harmony remote that will also work the tivo and tv and whatever else you have

Greg

1466 posts

Uber Geek
+1 received by user: 219


  Reply # 655638 14-Jul-2012 18:44 Send private message

I rang the 0800MYTIVO service number which is still just answered by Telecom Broadband Helpdesk when my 18 month old remote failed a few weeks back. Quickly agreed to replace it with a new one which arrived about 2 days later free of charge, including a pre-paid courier bag to send the faulty one back.








Artificial intelligence is no match, for natural stupidity





333 posts

Ultimate Geek
+1 received by user: 5


  Reply # 656487 16-Jul-2012 13:49 Send private message

Thanks for your replies.  I rang Telecom this morning and after a simple remote reset, which didn't help, I was told by a very helpful lady that another remote was on the way complete with courier bag to return the faulty one.  Excellent service, I am very impressed. 





mxpress

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Does NZ need better gun laws?
Created by mattwnz, last reply by heylinb4nz on 2-Sep-2014 11:41 (96 replies)
Pages... 5 6 7


Warning: Rage Ahead - Campbell Live and childhood poverty
Created by kawaii, last reply by Dingbatt on 2-Sep-2014 11:47 (62 replies)
Pages... 3 4 5


Judith Collins: I am resigning
Created by Presso, last reply by gzt on 2-Sep-2014 11:42 (109 replies)
Pages... 6 7 8


Cirque du Soleil Cellphone Hijack
Created by myopinion, last reply by PhantomNVD on 1-Sep-2014 18:01 (21 replies)
Pages... 2


VideoEZY OnDemand
Created by Andib, last reply by nigelj on 2-Sep-2014 11:39 (41 replies)
Pages... 2 3


Orcon Global Mode launched
Created by freitasm, last reply by shk292 on 1-Sep-2014 11:32 (132 replies)
Pages... 7 8 9


Lightbox press event release
Created by freitasm, last reply by IcI on 30-Aug-2014 17:54 (562 replies)
Pages... 36 37 38


Lightbox quality comments
Created by ronw, last reply by freitasm on 2-Sep-2014 09:15 (101 replies)
Pages... 5 6 7



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.