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241 posts

Master Geek
+1 received by user: 2


Topic # 106407 23-Jul-2012 16:59 Send private message

Attempts to play files transferred from my TiVo using HNP results in audio but no video from WMP on Win7 -16.

Can anyone tell me what codec(s) I need, as I assume this is the problem.


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1601 posts

Uber Geek
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  Reply # 660644 23-Jul-2012 21:48 Send private message

PimpMyMagic: Attempts to play files transferred from my TiVo using HNP results in audio but no video from WMP on Win7 -16.

Can anyone tell me what codec(s) I need, as I assume this is the problem.


Check your drivers for your video card are up to date too. Had this same problem earlier this year and updating the video driver fixed it. Seems there was a bug in one of the updates earlier in the year. An Nvidia problem.



241 posts

Master Geek
+1 received by user: 2


  Reply # 660687 23-Jul-2012 23:29 Send private message

A worthy thought,especially sinced I changed the card a couple of months ago, but Windows seems convinced that my video drivers are up to date.

From what I've read it seems I may be lacking the correct format direct show mp2 codec.

5787 posts

Uber Geek
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Subscriber

  Reply # 660802 24-Jul-2012 08:58 Send private message

I though the playback codecs were bundled in with the TiVo home software..




Regards,

Old3eyes

1601 posts

Uber Geek
+1 received by user: 62


  Reply # 660809 24-Jul-2012 09:10 Send private message

PimpMyMagic: A worthy thought,especially sinced I changed the card a couple of months ago, but Windows seems convinced that my video drivers are up to date.


Yeah. Windows may be convinced but not correct. I thought mine were up to date but they were actually several versions behind. Windows didn't notice.
If you connect to the nvidia site it will offer to scan your card and provide latest updates or you can manually request latest.
May not provide a solution in your case though.



241 posts

Master Geek
+1 received by user: 2


  Reply # 660887 24-Jul-2012 11:20 Send private message

My understanding is that codecs may be bundled with the Desktop Plus software, but not the standard HNP package.

I actually asked Windows to search for newer drivers, but it responded that I am currently running the latest drivers.
I don't think the nvidia site would be much help as I have an Asus card which employs a Radeon GPU.

The Asus site didn't have any newer drivers on it either.

108 posts

Master Geek
+1 received by user: 19

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Hybrid TV (TiVo)

  Reply # 660934 24-Jul-2012 12:02 Send private message

Sorry HNP/TiVo desktop really isn't my forte

I did however check in with the support team, and they suggest double check you have run the 'desktop plus' upgrade.
It apparently installs/enables extra codecs.

If that doesn't help, we can dig further from there.



241 posts

Master Geek
+1 received by user: 2


  Reply # 660965 24-Jul-2012 12:43 Send private message

My Dashboard reports "No Desktop Plus Key found", and my old one no longer works.

28 posts

Geek

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  Reply # 661018 24-Jul-2012 14:06 Send private message

Have you tried playing the files with VLC?

Alternatively you can try kmttg as another way of getting files off your tivo for playback/archiving/transcoding...


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Uber Geek
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  Reply # 661068 24-Jul-2012 15:19 Send private message

If the files have been copied from the TiVo they are encrypted so the TiVo software will have to be installed to decrypt the files for playback..




Regards,

Old3eyes

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Geek

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  Reply # 661070 24-Jul-2012 15:21 Send private message

yup kmttg takes care of decrypt as well...



241 posts

Master Geek
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  Reply # 661093 24-Jul-2012 15:41 Send private message

old3eyes: If the files have been copied from the TiVo they are encrypted so the TiVo software will have to be installed to decrypt the files for playback..


As stated in my original posting the files were transferred from the TiVo using the Home Networking Package.
The resultant files should play in WMP.

It looks like I shall have to try kmttg.

28 posts

Geek

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  Reply # 661096 24-Jul-2012 15:50 Send private message

I'd say try playing the files with VLC first - will indicate if it's a problem with directshow codecs in windows media player .

I prefer kmttg for pulling files off - more flexible transcoding options and it can just decrypt the files so you get the high quality as recorded files instead of transcoding only options that Tivo desktop gives.

108 posts

Master Geek
+1 received by user: 19

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Hybrid TV (TiVo)

  Reply # 661226 24-Jul-2012 19:42 Send private message

PimpMyMagic,

Sorry I was otherwise indisposed for most of today, check your email.

I've sorted the Desktop Plus key issue for you.

Dan



241 posts

Master Geek
+1 received by user: 2


  Reply # 661621 25-Jul-2012 11:46 Send private message

 

I've sorted the Desktop Plus key issue for you.

Dan


Problem all resolved now.

Thanks for your help Dan

203 posts

Master Geek
Inactive user


  Reply # 666597 2-Aug-2012 22:46 Send private message

HNP just as much a piece of junk as the tivo

I have it... files dont transfer proplery




Shame on tivo for selling such junk

New tivo out 1000 gig hard drive looks like the old door stop model

prob got the same problems LOL

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