Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



7227 posts

Uber Geek
+1 received by user: 401


Topic # 109501 20-Sep-2012 20:03 Send private message

I am in the wellingotn region and noticed tonight that my two tivos were missing the EPG guides for all non tvnz channels. The fact that both are missing them could possibly indicate a problem at tivos end.The EPG for TVNZ 1 plus is also 2 hours infront, and I noticed other people have noticed this problem too. Neither of these problems are ontheir status page. Anyone else having problems with the PEG. I am concerned that these epg problems (at least teh tvnz 1+ one) could be the beginning of the end for tivo in NZ since they no longer seem to be sold here and the NZ tivo website has been downgraded.

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
107 posts

Master Geek
+1 received by user: 11

Trusted
Hybrid TV (TiVo)

  Reply # 689080 20-Sep-2012 20:29 Send private message

Hi Matt,

The TVNZ+1 issue I believe was sorted and should have filtered through today. If it hasn't let me know and I'll double check with our EPG people in the morning.

We have just been informed Mediaworks is in the process of doing some work/upgrades on their system (TV3, TV3+1, Four, C4)

At this point, we are not exactly sure what has changed to break the link between the channels and the EPG data, but we hope to have it resolved shortly.

Dan

265 posts

Ultimate Geek


  Reply # 689087 20-Sep-2012 20:41 Send private message

I've had same issue (Kapiti).

http://www.geekzone.co.nz/forums.asp?forumid=83&topicid=109461

Let us know when you have more info Dan -thanks.

Edit - sorry, not so good at hyperlinks on the nexus 7!





"It is useless to attempt to reason a man out of what he was never reasoned into."
— most commonly attributed to Jonathan Swift, author/theologian

542 posts

Ultimate Geek
+1 received by user: 2

Subscriber

  Reply # 689095 20-Sep-2012 20:55 Send private message

I'm having the same issues in Feilding. None of the MediaWorks channels are showing up in the EPG, causing all the respective scheduled recordings to fail. Prior to finding this thread I'd tried restarting the box, rescanned the channels, even restarted my router... Now I guess it's just a waiting game.

Lee






1485 posts

Uber Geek
+1 received by user: 230


  Reply # 689108 20-Sep-2012 21:00 Send private message





Artificial intelligence is no match, for natural stupidity



107 posts

Master Geek
+1 received by user: 11

Trusted
Hybrid TV (TiVo)

  Reply # 689127 20-Sep-2012 21:54 Send private message

That does indeed appear to be the reason.

I also believe we have the fix available.
However I must apologize now, the needed updates won't flow through to your TiVo's until their first call in on Saturday.

I'll be riding this tomorrow to make sure it all goes through ok.

Dan

678 posts

Ultimate Geek
+1 received by user: 5


  Reply # 689214 21-Sep-2012 08:45 Send private message

I only noticed this last night and did a reboot. I have probably missed some recodings from it. Oh well, good to know that it is being rectified.


107 posts

Master Geek
+1 received by user: 11

Trusted
Hybrid TV (TiVo)

  Reply # 689311 21-Sep-2012 11:21 Send private message

HI Guys,

Apologies, but it appears we may have hit a technical snag or two with getting this fixed for the weekend.
I will keep you up to date with an ETA as soon as I know.

Dan

gjm

666 posts

Ultimate Geek
+1 received by user: 70

Subscriber

  Reply # 689349 21-Sep-2012 12:19 Send private message

ok, thanks for the update Dan. Keep us posted...there's quite a few people here with Tivos I believe. Cheers.




[Amstrad CPC 6128: 128k Memory: 3 inch floppy drive: Colour Screen]

107 posts

Master Geek
+1 received by user: 11

Trusted
Hybrid TV (TiVo)

  Reply # 689552 21-Sep-2012 17:26 Send private message

I've had news that we have been able to overcome our technical snags.
So unless we have further issues, we should be back to our original plan of good to go from tomorrow's call in.

gjm

666 posts

Ultimate Geek
+1 received by user: 70

Subscriber

  Reply # 689553 21-Sep-2012 17:31 Send private message

great, thanks for the update.




[Amstrad CPC 6128: 128k Memory: 3 inch floppy drive: Colour Screen]

265 posts

Ultimate Geek


  Reply # 689555 21-Sep-2012 17:32 Send private message

Thanks for the updates Dan. Smile





"It is useless to attempt to reason a man out of what he was never reasoned into."
— most commonly attributed to Jonathan Swift, author/theologian

64 posts

Master Geek


  Reply # 689603 21-Sep-2012 19:13 Send private message

gjm: ok, thanks for the update Dan. Keep us posted...there's quite a few people here with Tivos I believe. Cheers.



Yes and I'm one more who's been.... well I'm bald now.
I hope this problem is solved before Tivo experiences an unnatural act!
Now I know it isn't me, but it appears the problem isn't affecting the Satelite EPG.

107 posts

Master Geek
+1 received by user: 11

Trusted
Hybrid TV (TiVo)

  Reply # 689613 21-Sep-2012 19:22 Send private message

This has been caused by a change in the ID's of the channels in the stream.
Your TiVo looks for the ID in the meta data of the digital stream to connect to the EPG data, with the ID's changing it was unable to make the connection.

The updated EPG and ID's will be going out in tonight's run.

I could probably bore you all with the gory technical details, but it's Friday night, aren't you all meant to be drinking a beer and watching Aussie rules footy ;)

Dan

Have plan, send $NZD50m
3475 posts

Uber Geek
+1 received by user: 75

Subscriber

  Reply # 689615 21-Sep-2012 19:25 Send private message

DanHybrid: This has been caused by a change in the ID's of the channels in the stream.
Your TiVo looks for the ID in the meta data of the digital stream to connect to the EPG data, with the ID's changing it was unable to make the connection.

The updated EPG and ID's will be going out in tonight's run.

I could probably bore you all with the gory technical details, but it's Friday night, aren't you all meant to be drinking a beer and watching Aussie rules footy ;)

Dan


We might be watching the Aussie rules, but without the EPG how do we know which channel it's on?

So I think you best just give us the gory details before you head off for the night Dan.

D

posted from iPad in the Pub ;)






Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - [email protected]


107 posts

Master Geek
+1 received by user: 11

Trusted
Hybrid TV (TiVo)

  Reply # 689618 21-Sep-2012 19:29 Send private message

it's 5:30 here, you're assuming I'm not already in the pub ;)

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Why is your nickname what it is, what are the origins of it?
Created by Presso, last reply by Athlonite on 30-Sep-2014 19:54 (87 replies)
Pages... 4 5 6


Moment of Truth?
Created by BarTender, last reply by JimmyC on 29-Sep-2014 09:16 (441 replies)
Pages... 28 29 30


Can i have 2 ISP's at home?
Created by ReckITT, last reply by Lazarui on 30-Sep-2014 18:15 (49 replies)
Pages... 2 3 4


Orcon and .nz registrations
Created by freitasm, last reply by networkn on 30-Sep-2014 21:29 (16 replies)
Pages... 2


Easiest way to have iPhone warranty service
Created by JoshWright, last reply by nitrotech on 30-Sep-2014 21:37 (15 replies)

iPhone 6 From Spark - Order Dates and Pricing?
Created by Otagolad, last reply by Otagolad on 30-Sep-2014 20:05 (334 replies)
Pages... 21 22 23


What time will the Apple Store online be selling the iPhone 6?
Created by scotiwis, last reply by sub on 1-Oct-2014 04:59 (79 replies)
Pages... 4 5 6


Registering with metaname
Created by freitasm, last reply by freitasm on 30-Sep-2014 18:16 (13 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.