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3347 posts

Uber Geek
+1 received by user: 1177


  Reply # 951510 13-Dec-2013 11:00 Send private message

DanHybrid:
KiwiNZ: I have seen some here say it's a bit laggy, that would seem to be an understatement it is unacceptably laggy.


Hi KiwiNZ, could you give me some times to define the lag you have?

A couple of other questions for the mix, are you on WiFi, and oddly enough what are all of your router DHCP settings?

There is a little lag in the UI as was in CASPA, but lag to the level of 'click - go make a coffee' 99.9% of the time came down to customers home network settings


On my Panasonic TV Quickflix navigates the menus etc almost instantly as it does on my iMac, however on the TiVo the navigation is noticeably laggy. Moving between Menu tiers is not too bad but scrolling through Movie or TV lists
is painful with lag up to 10 seconds plus especially when it changes pages.

I experience no other network lag issues and can stream HD to my TV and or xbox without issue.




Mike

 Interesting. You're afraid of insects and women. Ladybugs must render you catatonic.

107 posts

Master Geek
+1 received by user: 11

Trusted
Hybrid TV (TiVo)

  Reply # 951515 13-Dec-2013 11:11 Send private message

KiwiNZ:
DanHybrid:
KiwiNZ: I have seen some here say it's a bit laggy, that would seem to be an understatement it is unacceptably laggy.


A couple of other questions for the mix, are you on WiFi, and oddly enough what are all of your router DHCP settings?

There is a little lag in the UI as was in CASPA, but lag to the level of 'click - go make a coffee' 99.9% of the time came down to customers home network settings




Hi KiwiNZ, I am trying to help resolve the issues, but could you answer the above, and also PM me your TSN

Thanks,
Dan

3347 posts

Uber Geek
+1 received by user: 1177


  Reply # 951517 13-Dec-2013 11:20 Send private message

DanHybrid:
KiwiNZ:
DanHybrid:
KiwiNZ: I have seen some here say it's a bit laggy, that would seem to be an understatement it is unacceptably laggy.


A couple of other questions for the mix, are you on WiFi, and oddly enough what are all of your router DHCP settings?

There is a little lag in the UI as was in CASPA, but lag to the level of 'click - go make a coffee' 99.9% of the time came down to customers home network settings




Hi KiwiNZ, I am trying to help resolve the issues, but could you answer the above, and also PM me your TSN

Thanks,
Dan


PM sent, I should have sent it earlier my apologies




Mike

 Interesting. You're afraid of insects and women. Ladybugs must render you catatonic.

107 posts

Master Geek
+1 received by user: 11

Trusted
Hybrid TV (TiVo)

  Reply # 951520 13-Dec-2013 11:33 Send private message

KiwiNZ:
DanHybrid:
KiwiNZ:
DanHybrid:
KiwiNZ: I have seen some here say it's a bit laggy, that would seem to be an understatement it is unacceptably laggy.


A couple of other questions for the mix, are you on WiFi, and oddly enough what are all of your router DHCP settings?

There is a little lag in the UI as was in CASPA, but lag to the level of 'click - go make a coffee' 99.9% of the time came down to customers home network settings




Hi KiwiNZ, I am trying to help resolve the issues, but could you answer the above, and also PM me your TSN

Thanks,
Dan


PM sent, I should have sent it earlier my apologies


No problem, just working on a wall of text response to you :)

783 posts

Ultimate Geek
+1 received by user: 67


  Reply # 951627 13-Dec-2013 13:56 Send private message

how do i unlink my tivo from quickflix ?

7344 posts

Uber Geek
+1 received by user: 408


  Reply # 951852 13-Dec-2013 19:28 Send private message

KiwiNZ:
DanHybrid:
KiwiNZ: I have seen some here say it's a bit laggy, that would seem to be an understatement it is unacceptably laggy.


Hi KiwiNZ, could you give me some times to define the lag you have?

A couple of other questions for the mix, are you on WiFi, and oddly enough what are all of your router DHCP settings?

There is a little lag in the UI as was in CASPA, but lag to the level of 'click - go make a coffee' 99.9% of the time came down to customers home network settings


On my Panasonic TV Quickflix navigates the menus etc almost instantly as it does on my iMac, however on the TiVo the navigation is noticeably laggy. Moving between Menu tiers is not too bad but scrolling through Movie or TV lists
is painful with lag up to 10 seconds plus especially when it changes pages.

I experience no other network lag issues and can stream HD to my TV and or xbox without issue.


I think it is pretty much the same as the caspa performance, and the interface looks very similar, apart from the colour scheme and logos.

Just got an email about traffic. Those on telecom will still have unmetered traffic for updates and EPG downloads, just not for quicklflix as per below

Changes to Unmetering If you choose to utilise Quickflix, please note that downloads are not unmetered. We recommend reading our Guide to Downloads for more information on Quickflix downloads and your monthly bandwidth. TiVo Electronic Program Guide, games and software upgrades will remain unmetered with our ISP partner, Telecom.

1507 posts

Uber Geek
+1 received by user: 255


  Reply # 951888 13-Dec-2013 20:35 Send private message

mattwnz:
KiwiNZ:
DanHybrid:
KiwiNZ: I have seen some here say it's a bit laggy, that would seem to be an understatement it is unacceptably laggy.


Hi KiwiNZ, could you give me some times to define the lag you have?

A couple of other questions for the mix, are you on WiFi, and oddly enough what are all of your router DHCP settings?

There is a little lag in the UI as was in CASPA, but lag to the level of 'click - go make a coffee' 99.9% of the time came down to customers home network settings


On my Panasonic TV Quickflix navigates the menus etc almost instantly as it does on my iMac, however on the TiVo the navigation is noticeably laggy. Moving between Menu tiers is not too bad but scrolling through Movie or TV lists
is painful with lag up to 10 seconds plus especially when it changes pages.

I experience no other network lag issues and can stream HD to my TV and or xbox without issue.


I think it is pretty much the same as the caspa performance, and the interface looks very similar, apart from the colour scheme and logos.

Just got an email about traffic. Those on telecom will still have unmetered traffic for updates and EPG downloads, just not for quicklflix as per below

Changes to Unmetering If you choose to utilise Quickflix, please note that downloads are not unmetered. We recommend reading our Guide to Downloads for more information on Quickflix downloads and your monthly bandwidth. TiVo Electronic Program Guide, games and software upgrades will remain unmetered with our ISP partner, Telecom.


I thought TiVo customers were un-metered currently?  This is contrary to the letter I got from Telecom advising ALL internet usage was un-metered. 




Artificial intelligence is no match, for natural stupidity



399 posts

Ultimate Geek
+1 received by user: 127

Subscriber

  Reply # 951905 13-Dec-2013 21:08 Send private message

Telecom users with the Tivo flag set on their account are currently fully unmetered, due to an inability to distinguish CASPA traffic from normal browsing. With the change to Quickflix, and the removal of unmetered traffic, I'd imagine that these users will go back 'on the clock' very soon. Was good while it lasted though

7344 posts

Uber Geek
+1 received by user: 408


  Reply # 951909 13-Dec-2013 21:12 Send private message

GregV: Telecom users with the Tivo flag set on their account are currently fully unmetered, due to an inability to distinguish CASPA traffic from normal browsing. With the change to Quickflix, and the removal of unmetered traffic, I'd imagine that these users will go back 'on the clock' very soon. Was good while it lasted though


They shouldn't because it isn't only caspa that was unmetered, but also updates and the epg. If they do start metering that would be a change to the contract. But the email makes it very clear that telecom customers would continue to be unmetered, just not for quickfix.

688 posts

Ultimate Geek
+1 received by user: 23

Subscriber

  Reply # 951910 13-Dec-2013 21:17 Send private message

With regard to performance, I've found it a considerable improvement over CASPA. I'm running over wifi and whereas i could go and make a coffee while CASPA loaded, Quickflix is considerably quicker. Certainly quick enough that i dont depart to do something else while it loads.

227 posts

Master Geek
+1 received by user: 14


  Reply # 951951 13-Dec-2013 22:59 Send private message

ilovemusic: how do i unlink my tivo from quickflix ?


In quickflix My Account : My Devices : Big Blue Deregister Button




A time-poor geek is hardly a geek at all

227 posts

Master Geek
+1 received by user: 14


  Reply # 951953 13-Dec-2013 23:06 Send private message

Johnboy1234: All working now, I started from scratch again from the TIVO website and this time it worked. Though no sign of my 2 months free subscription in my account, just the month I paid for :-(


Get your overtired boy to call the helpline and cry uncontrollably until they give you the deal :)




A time-poor geek is hardly a geek at all

227 posts

Master Geek
+1 received by user: 14


  Reply # 951962 13-Dec-2013 23:23 Send private message

BlueShift:
FOCUS0: It's Great that we have a more up to date and larger range of movies.

I found that trolling through the selection of movies a bit of a chore as scrolling is slow

Is there a facility to select your Movie On line  using MyTiVo instead ??


This! Being able to push from the website rather than pull from the Tivo would be a huge plus! With the added bonus, that I could drop a movie down to it from work and have it waiting when I get home (or let the kids watch it before I get there).


Short numeric code. Put a 4 digit number next to each item on the site which I can punch into Quickflix search.

Depending on how search is implemented, you might not even need to change the CASPFlix code - just add tags to the content.




A time-poor geek is hardly a geek at all

149 posts

Master Geek


  Reply # 952011 14-Dec-2013 06:31 Send private message

Ive successfully created a Quickflix account with free 2 month trial. and linked to my TiVo device etc

Some observations

TiVo Quickflix
UI is very sluggish as others have mentioned. - like CASPA was
Ive set a download (A touch of frost) 20 mins ago - can't see it for playback yet (I have ADSL2)
I can't download some listed TV shows e.g. Hell on Wheels.

IOS Quickflix works very well, quick UI and instant smooth streaming of TV shows.
  some shows not even listed though e.g. Hell on Wheels

5438 posts

Uber Geek
+1 received by user: 227

Subscriber

  Reply # 952080 14-Dec-2013 10:19 Send private message

Johnboy1234: All working now, I started from scratch again from the TIVO website and this time it worked. Though no sign of my 2 months free subscription in my account, just the month I paid for :-(


Same on  mine as well.   Just said $14.99 / month..




Regards,

Old3eyes

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