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175 posts

Master Geek


Topic # 61166 11-May-2010 07:40 Send private message

I have had the NZ Tivo since day one and have rarely had problems with the signal to my DSE XH9950 Modem/Router - 'g'.

I have 2 other wireless devices which connect with no/zero problems. A netbook and a PlayonHD Mini.
I can connect the Tivo (eventually) to the network and then it may drop after (say) an hour.
When I go to Network, I usually see Signal:none. At present, I am using a static IP Address (I had to try something).

If I then go to Change network settings, I rarely ever see my network SSID (but I do see some of neighbours) straight away, but it does seem to appear after a minute or so (which is what the instructions on the TV screen say). It may also, bring up another neighbours SSID at this point.
So, if I can see my SSID, I choose it and have to re-enter my network password (I have done this countless times and I can probably remember the keystrokes blindfolded). I add the password and it tries to access the network.

As usual (as it has just done) it invariablly fails.

I am using on the modem:
Authentification Type: WPA-PSK
Encryption: AES
MAC Address Filter: Not Activated.

If I repeat the extercise, my SSID is no longer listed, but others are (two in particular).
As per this time, it was just failed, I have gone back to the point where it shows the SSID's. My SSID is not there and after two minutes it still hasn't show up and after 3 minutes I choose 'Enter network name'. It has remembered my SSIS. I choose WPA and then AES. My password is still there (which seems to be at its whim). I finish and it attempts to access the network. As usual I get a NO6 error.

The DSE modem/router only has one antenna. It is roughtly in the same position as it always has been. The modem is upstairs and the TiVo is downstairs.

Any thoughts?

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627 posts

Ultimate Geek
+1 received by user: 18

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  Reply # 328765 11-May-2010 08:29 Send private message

Do you have a wireless walk around phone? If so try switching the channel on the modem. Invariably though, if I've had wireless problems in the past (and I've dealt with a few) its been the fault of the router. You could try to upgrade the firmware on the router, otherwise see if you can borrow someone else's router to test the problem - Nick.



175 posts

Master Geek


  Reply # 328773 11-May-2010 09:06 Send private message

myopinion: Do you have a wireless walk around phone? If so try switching the channel on the modem. Invariably though, if I've had wireless problems in the past (and I've dealt with a few) its been the fault of the router. You could try to upgrade the firmware on the router, otherwise see if you can borrow someone else's router to test the problem - Nick.


Yes, I do. If fact the base station is next to the router and the satellite phone is close to the TiVo dongle.
In the modem Access Point Settings it says:
Channel: NEW_ZEALAND     06 (options are Auto, 1 to 13)

Any recommendation?
Do I need to turn the router off/on afterwards?

I have the latest firmware and I would say that this modem is on its way out at DSE.

BDFL
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  Reply # 328780 11-May-2010 09:12 Send private message

Move the satellite phone away from the dongle? Changed the wireless channel in the router to something else? Check http://www.geekzone.co.nz/inquisitor/2996 for more information on this.





627 posts

Ultimate Geek
+1 received by user: 18

Subscriber

  Reply # 328783 11-May-2010 09:13 Send private message

Try several other channels and see if it helps (I've never had much luck with this though). Your router will probably promopt you to restart if its needed.

Your best bet would be to borrow someone elses router and see if this fixes the TiVo connection issues. At least then you know its the router and not Tivo.



175 posts

Master Geek


  Reply # 329153 11-May-2010 21:54 Send private message

I installed Netstumbler and could immediately see that my neighbours had a 84-86 signal strength, whereas mine was in the 54-58 range (which TiVo said was 'Good'). I have played around with the placement of the dongle and phones, and can get a better signal.
The best signal is at around 90% but that is 2 metres in the air!

Also, at the time no-one was using Channel 6, so I will check again at a different time.

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