Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




204 posts

Master Geek
+1 received by user: 1


Topic # 63013 18-Jun-2010 20:07 Send private message

Hmm... My Tivo is rebooting when I watch channel 2 for a while and then press the "Channel up" button. It's very annoying because it takes ages to power up. I guess it's trying to tell me not to watch channel 2, but that aside - is anyone else here experiencing a similar issue?




Hello, Ground!

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4
1174 posts

Uber Geek
+1 received by user: 54

Subscriber

  Reply # 343126 18-Jun-2010 20:35 Send private message

This is normal TiVo behaviour and you get used to it. Takes around 6 minutes to boot. I got an HDHomerun to watch via PC while TiVo booting, great solution.




Ross
ADSL2+ sync (Kbps): 11577/945, attenuation (dB): 33.0/16.9, Noise margin (dB): 11.5/11.5

57 posts

Master Geek
+1 received by user: 1


  Reply # 343150 18-Jun-2010 22:36 Send private message

How is that normal behaviour?? It is normal for it to take ages to boot, but you should never see it happen (the software updates reboot in the middle of the night).



204 posts

Master Geek
+1 received by user: 1


  Reply # 343152 18-Jun-2010 22:37 Send private message

Spyware: This is normal TiVo behaviour and you get used to it. Takes around 6 minutes to boot. I got an HDHomerun to watch via PC while TiVo booting, great solution.


Didn't use to be like that though, and I've had the Tivo for about 6 months now. About HDHomerun - I am guessing your TV is hooked up to both Tivo and HTPC? I meant, it's a great idea, but I was really hoping the Tivo would be a one-stop solution...




Hello, Ground!

938 posts

Ultimate Geek
+1 received by user: 16

Trusted

  Reply # 343160 18-Jun-2010 22:48 Send private message

I'm pretty sure that that *is not* normal behaviour. Have you called the TiVo helpdesk to log an issue and request assistance?




munchkin | Troll | Author | Artist | Citizen | Friend | Misanthrope

Join us in the Geekzone IRC channel!

All information contained in posts made by me shall be treated as PotatoZoo's own personal opinion unless otherwise specified.

3569 posts

Uber Geek
+1 received by user: 1289


  Reply # 343190 19-Jun-2010 06:20 Send private message

That is most certainly not normal and is unacceptable performance. It sounds almost like your unit has resource issues have you cleared stored recordings recently?

Do you have auto record turned on ?  try turning that off for a bit and see if that helps , I found it fills your HDD with a lot of rubbish very quickly.

Also it might help to do a rescan for channels to ensure they are all set correctly. 




Mike

 Interesting. You're afraid of insects and women. Ladybugs must render you catatonic.



204 posts

Master Geek
+1 received by user: 1


  Reply # 343239 19-Jun-2010 13:43 Send private message

munchkin: I'm pretty sure that that *is not* normal behaviour. Have you called the TiVo helpdesk to log an issue and request assistance?


Yes I have, but thought I'd ask around while waiting for their reply




Hello, Ground!



204 posts

Master Geek
+1 received by user: 1


  Reply # 343240 19-Jun-2010 13:44 Send private message

KiwiNZ: That is most certainly not normal and is unacceptable performance. It sounds almost like your unit has resource issues have you cleared stored recordings recently?

Do you have auto record turned on ?  try turning that off for a bit and see if that helps , I found it fills your HDD with a lot of rubbish very quickly.

Also it might help to do a rescan for channels to ensure they are all set correctly. 


Good point. Yes, autorecord is on, and I haven't cleared my Tivo's HDD for a while. I'll do just that and see how it goes. Still, funny that it only happens with "Channel up" from Ch2 to Ch3...




Hello, Ground!

www.hinve.st
914 posts

Ultimate Geek
+1 received by user: 47

Trusted
Subscriber

  Reply # 343278 19-Jun-2010 17:58 Send private message

catdog: How is that normal behaviour??... .


Whoosh! 



204 posts

Master Geek
+1 received by user: 1


  Reply # 346167 28-Jun-2010 21:21 Send private message

Well, I got a reply form the Tivo support guys. Not sure if it's Telecom's CTS or directly from Australia, but they definitely took a page out of Microsoft's support manual. Here is what they suggested:


Can you please try the following troubleshooting to resolve the issue that you are having with your TiVo Media Device.

Perform a Hard Reset
This is performed by removing the power cable from the TiVo and leaving it disconnected for a minimum of five to six hours. This will cause the TiVo to reset the buffer when it returns to a powered-on state. Please make sure only the power and component cables are connected to the TiVo Media Device when you reconnect the power cable.
These cables are industry standard cables.
A Component cable has the red, green and blue plugs.
A Composite cable has the red, white and yellow plugs.

Isolation Troubleshooting
If you are using the wireless adaptor, please remove it temporarily. If your TiVo media device does not reboot with the adaptor disconnected, the adaptor may be faulty. Please also try this with your expander drive if you have one installed.

Power point
Please try using a wall power socket. If your TiVo is plugged into a power board or surge protector, please bypass them to ensure that you are getting a clean power source.

How to Rescan the Channels.
Please press the TiVo button on the top of the remote control, this will take you to TiVo Central. Now follow the steps through to Channel Rescan, TiVo Central > Messages & Settings > Settings > Channels > Channel Rescan and select ‘Delete previously scanned channels and rescan’. Please follow the instructions to add the new channels.
To force a connection to our server again press the TiVo button on your remote control and then follow the these steps TiVo Central > Messages & Settings > Settings > Network > 'Connect to TiVo Services now'

Clear & Delete
Go to TiVo Central> Messages & Settings > Reset or Restart System> Clear & Delete Everything - This will delete all programming on your TiVo.


Regards,

TiVo Support


I have a suggestion for Tivo based on their recommendations - the Tivo should come with three buttons on the remote: Ctrl, Alt and Delete. And somewhere on the "Now Playing" menu they should have a "Format C:" option. This time, every time I feel like rebooting it myself or restarting from scratch - I'll know just how to do it.




Hello, Ground!

3569 posts

Uber Geek
+1 received by user: 1289


  Reply # 346218 29-Jun-2010 06:59 Send private message

This seems to be their standard scripted response and usually does nothing. Tivo Australia are hopeless.

I suggest you contact the Telecom CTS  folk , they are way better.




Mike

 Interesting. You're afraid of insects and women. Ladybugs must render you catatonic.



204 posts

Master Geek
+1 received by user: 1


  Reply # 346769 30-Jun-2010 20:57 Send private message

Actually, your suggestion to clean up a bit seems to have helped, so I guess I am ok for the time being. Thanks heaps!




Hello, Ground!

803 posts

Ultimate Geek
+1 received by user: 44

Subscriber

  Reply # 346794 30-Jun-2010 21:56 Send private message

Kookoo:

Perform a Hard Reset
This is performed by removing the power cable from the TiVo and leaving it disconnected for a minimum of five to six hours. This will cause the TiVo to reset the buffer when it returns to a powered-on state. .


5 to 6 hours? To reset the buffer?
I'd be interested to know what is different between a 1 minute power off, and, a 5 hour power off.
How long is the live buffer that is always recording?



204 posts

Master Geek
+1 received by user: 1


Reply # 430784 24-Jan-2011 22:38 Send private message

And so, after months of talking to Hybrid Television, I had my Tivo replaced. And guess what? The new device has exactly the same issues, even more frequently than the old one.
I am completely out of ideas now.
Potential causes:
1) Resolution incompatibility. We have a 37'' HD-ready LG LCD. I've set Tivo video output format to Native. Should I change it?
2) Tivo overheating. The device sits in a standard entertainment cabinet with glass doors and a small ventilation/cables opening in the back. Could it be overheating there, and the heat causes it to misbehave?
3) Antenna signal doing something dodgy. I have no idea what it can be, but I think it's not a coincidence that Tivo reboots when changing channels. Could be a resolution thing too though.
4) Tivo sits right next to the WiFi modem router. No idea how it can affect it, but as I said - I am out of ideas.

HELP!!!




Hello, Ground!

21 posts

Geek


  Reply # 430793 24-Jan-2011 23:02 Send private message

hi, one more thing to try is to check your channel list. how many copies of TV3 do you have. does doing a channel scan give you a different one. if so, what happens if you "select" the other one.

May be nothing in this but I had two versions of some channels, some worked better than others.

TV1&2 seem to use different frequencies to 3&4, maybe some sort of issue with the transition between them

what area are you in? is there more than one transmitter.

Similar to Tivo's advice in your post I know but may be worth more digging.


1163 posts

Uber Geek


  Reply # 430806 24-Jan-2011 23:42

TivoTimmy: hi, one more thing to try is to check your channel list. how many copies of TV3 do you have. does doing a channel scan give you a different one. if so, what happens if you "select" the other one.

May be nothing in this but I had two versions of some channels, some worked better than others.

TV1&2 seem to use different frequencies to 3&4, maybe some sort of issue with the transition between them

what area are you in? is there more than one transmitter.

Similar to Tivo's advice in your post I know but may be worth more digging.




 

Isn't that something to do with different advertising for different regions? I have never had the problem of if rebooting while changing channels, but I suspect that is just it crashing . I think I have only had it crash and reboot a couple of times. It could be a software bug in the tivo, or could be hardware related, such as the harddrive dying. It sounds like one of those annoying problems that you may never know what is causing the problem. I would just ask them to replace it again. Deal directly with telecom to sort it. as dealing with an Ozzie company based in Oz,  from here in NZ can be difficult from my experience.

 1 | 2 | 3 | 4
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Gigatown winner town and plans
Created by freitasm, last reply by mdooher on 27-Nov-2014 10:28 (54 replies)
Pages... 2 3 4


Click Monday Deals
Created by mrtoken, last reply by Krishant007 on 24-Nov-2014 17:11 (25 replies)
Pages... 2


Gull Employment Dispute.
Created by networkn, last reply by Geektastic on 26-Nov-2014 16:35 (142 replies)
Pages... 8 9 10


The Warehouse pulling R18 games and DVD's
Created by semigeek, last reply by mattwnz on 26-Nov-2014 16:13 (56 replies)
Pages... 2 3 4


Knock off electronics in The Warehouse
Created by jpoc, last reply by openmedia on 26-Nov-2014 13:01 (13 replies)

HP Stream 7 arrives
Created by gnfb, last reply by nathan on 27-Nov-2014 08:34 (21 replies)
Pages... 2


Voda VDSL, Horrid offnet performance.
Created by TimA, last reply by ckc on 26-Nov-2014 10:54 (31 replies)
Pages... 2 3


SSD hard drive in aging HTPC disappointingly slow
Created by watman, last reply by joker97 on 23-Nov-2014 22:02 (20 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.