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100 posts

Master Geek


Topic # 64501 16-Jul-2010 17:13 Send private message

Okay, so finally have Tivo hooked up and LOVE it. Am annoyed with MaoriTV (much more than SKY though, whom I expect it from) and was planning on writing a letter.
Just curious if anyone else is interested in sending a similar email-- perhaps if they are bombarded they might look into it?
Would love any feedback...

I am a new TiVo suscriber and a loyal Maori TV watcher. I have just switched to TiVo from a satellite Freeview and have seen that there is no EPG for Maori TV which is incredibly disappointing. I am writing to find out when Maori TV would consider reviewing this decision as it will definitely impact on my MaoriTV watching, unfortunately.  Many friends and colleagues are also planning on a TiVo switch, especially since Sky (and the MySky service) has become expensive and difficult for some to manage in a recession. I imagine that loss of an EPG for Maori TV could impact those watching Maor iTV who are not aware of your excellent content due to the lack of an EPG.
Could this email please be forwarded to someone who can alert me as to the possible review date for this decision, or provide me with some information about this decision.
Many thanks

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641 posts

Ultimate Geek
+1 received by user: 18

Subscriber

  Reply # 352399 16-Jul-2010 17:25 Send private message

Already done that months ago.



100 posts

Master Geek


  Reply # 352400 16-Jul-2010 17:26 Send private message

Any responses?

223 posts

Master Geek
+1 received by user: 14


  Reply # 352480 16-Jul-2010 21:38 Send private message

In some ways petty dickishness can be harder to change than a ruthless commercial decision. If Sky thought they could profit from it they would ok the Prime EPG on Tivo with a phone call, but how does MTV back down from tit-for-tat that resulted from being peeved at having to share the RWC?




A time-poor geek is hardly a geek at all



100 posts

Master Geek


  Reply # 352485 16-Jul-2010 21:45 Send private message

Excellent point. It just seems like its time, and a mature thing to do, eh? I mean when you hear things like this, don't you think, FFS, is this secondary school?!

641 posts

Ultimate Geek
+1 received by user: 18

Subscriber

  Reply # 352486 16-Jul-2010 21:46 Send private message

Their response

"Thank for your email. It is not currently known when or if Maori Television will be available on TIVO. We apologise for any inconvenience this may cause and hope you continue to tune in and enjoy our channel."

Mine

"
Thanks Vanessa. Maori TV’s stance on this doesn’t encourage people to view the channel which is crown funded. Maybe it would be a good idea to get as many people watching as possible which means allowing the likes of TiVo to publish your EPG. Be good if you could pass my comments onto the boss."

Theirs

"I will definitely pass your comments on to my bosses, appreciate the feedback."

829 posts

Ultimate Geek
+1 received by user: 45

Trusted

  Reply # 352513 16-Jul-2010 23:28 Send private message

I would like to say good luck and commend you on your efforts to get this done. I am not a viewer of Maori TV. I have on occassion watched some sport and one or two movies but nothing more.

However your point is just plain common sense and your absolutely right the best way to get a publically funded thing to actually prove that it's worth the effort they put into producing it is to do all they can to increase usage (or viewership in this case).

It also IMO is a great way to get further funding. As more users = more $$$ raised by advertising which then should = a better chance at the item staying around for the long term.

Which even as stated a non regular viewer can see just makes sense.

Good luck hope they can see that your point is valid and then maybe you can get to feel good about it when they get round to doing what you've requested.

Plus i suppose if they make more money from advertising then it means less tax payer money needs to be spent too which is another bonus (either that or maybe more money to again improve which is already a valid and valued public service.
:-)

109 posts

Master Geek


  Reply # 352557 17-Jul-2010 08:21 Send private message

As per my previous post in the other thread, I've sent an email to them. Be good if someone knew someone on the inside.

109 posts

Master Geek


  Reply # 352559 17-Jul-2010 08:26 Send private message




100 posts

Master Geek


  Reply # 353298 19-Jul-2010 11:33 Send private message

thanks for that Jayjay.
I sent my letter, hopefully I'll hear something back.
This weekend I tried to record Candy on Maori TV.- Very frustrating as I started recording it when it came on, but I didnt know that Tivo would only record it in the hour chunk it was in, so I only got 1 hour of it (when I came back to watch it---) and EpG on Maori TV would allow us to watch it!



100 posts

Master Geek


  Reply # 353301 19-Jul-2010 11:35 Send private message

@jtbthatsme -- thank you, I really hope so too! I used to watch Maori TV probably 2x weekly. The whole reason I got TiVo was to be able to watch shows and movies when I want to (and have the time)-- sadly this means Maori TV has less of my watching now!

116 posts

Master Geek
+1 received by user: 5


  Reply # 354045 20-Jul-2010 17:00 Send private message

I am also disappointed about the missing Maori TV EPG from Tivo. I have emailed them and have had similar responses.

My read of the situation is that their current refusal is simply political they are simply aserting their independence from TVNZ.

It is a shame that as viewers we miss out.

Surely their refusal to allow their EPG to appear on Tivo goes against their mission statement of the revitalisation of tikanga Māori?

109 posts

Master Geek


  Reply # 355247 23-Jul-2010 10:04 Send private message

No response from the email I sent Maori TV "Contact Us" nor anything back from Twitter. Next step?




100 posts

Master Geek


  Reply # 355896 24-Jul-2010 20:08 Send private message

Very disappointing. I wrote to them on the 23rd, and no reply yet.
@ Dulouz, i'm not sure about the revitalisation of tikanga Māori-- but yes to me it would seem to me to be counter-productive to it as it is LIMITING access to those of us who happen to have the technology in our houses.
I'm REALLY hoping they come to the table soon, but unsure where to go to next? Do petitions ever work in these instances? Anyone have any other ideas?

On a practical difference note: I went through the Freeview online EPG and noted that 1 month ago I watched Māori TV 3x weekly. Since I have had the TiVo I have not watched it all because, I don't know what is on! I can't be bothered going to their site to find out, and its really frustrating.

What about the Broadcasting Standards Authority? Is there room to make a complaint about the lack of access to MTV's EPG on TiVo? Would they handle something like that? Anyone know?
http://www.bsa.govt.nz/



100 posts

Master Geek


  Reply # 355900 24-Jul-2010 20:22 Send private message

I just looked up the BSA complaints procedure and I cant see anything about access.. any ideas appreciated.

109 posts

Master Geek


  Reply # 360801 31-Jul-2010 20:46 Send private message

Heya meremaiden. I've emailed them and CC'd BSA. Thanks for being so keen on this.

JJ.

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