I recently asked telecom about a problem with my modem and also asked about my contract [due to expire late Sept] now that they were withdrawing their Big Time plan and received an interesting response.
Thank you for contacting Telecom.
[edit: removed standard modem fault response]
As a BigTime customer all contracts have already been removed off your account so you are not penalised if you leave Telecom.
I have checked the services on your Telecom Account and see that you have Tivo. At present Telecom are not recording any broadband usage at all for customers that have Tivo. You can check this yourself by logging into your broadband usagemeter at www.telecom.co.nz/usagemeter
Does anyone know what that actually means, is this just usage via the Tivo or any usage because I have a TiVo through them?
I assume she is referring to CASPA on-demand usage.
Be nice if it meant any usage and I could route traffic through the TiVo somehow ;o)