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867 posts

Ultimate Geek
+1 received by user: 73

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Topic # 87480 29-Jul-2011 18:54 Send private message

I've been on Tivo's case for a while now, we receive our signal of Te Aroha and the TV-Tuner in our PC gets all the DVB-T channels, but the Tivo won't receive certain channels, for example TV33, TV-Rotorua and Info-Rotorua do not show up when a channel scan is done.

Tivo have no idea why and have thrown random statements like I must be receiving them on my PC via the analouge transmission over 200km's away even though the aerial isn't even pointed that way. (typical response from an Australian based service support)

But today I think i've stumbled across the answer.

As I understand some channels transmitted from the Te Aroha transmitter (and possibly other transmitters around the country) sends a flag on certain channels that that channel isn't available in that particular area, and "Freeview approved receivers" take notice of this flag and block these channels, while the TV Tuner in the PC pays no attention what so ever.

But Tivo isn't a approved receiver, and looking at Freeview approval rules, Tivo will never become approved (due to the ability to transfer recording to another device). So if this is the case and Tivo's are following this flag, why are they? Why haven't they informed their customers? I does appear that they are blocking certain channels.

So if you think you are missing out on channels contact Tivo and put this question to them "Does Tivo follow the channel unavailable flag as brodacast by freeview?"

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784 posts

Ultimate Geek
+1 received by user: 4

Subscriber

  Reply # 499540 29-Jul-2011 19:15 Send private message

TIVO>Messages and settings>settings>channel list

Are all channels selected(ticked)in the list? If not tick to select. Working now?



867 posts

Ultimate Geek
+1 received by user: 73

Subscriber

  Reply # 499549 29-Jul-2011 19:32 Send private message

andrewcnz: TIVO>Messages and settings>settings>channel list

Are all channels selected(ticked)in the list? If not tick to select. Working now?



Umm.... already tried, one of the most basic things I checked, I guess you didn't read the whole message especially the bit about "channel isn't available in that particular area" flag

784 posts

Ultimate Geek
+1 received by user: 4

Subscriber

  Reply # 499550 29-Jul-2011 19:36 Send private message

Your right I didn't! Reaches for something harder to drink...

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