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3 posts

Wannabe Geek

Topic # 93018 11-Nov-2011 05:20 Send private message

Purchased a TIVO unit of TM this week still in a sealed box - came home and plugged it in.

Came up with a screen 'Welcome to TIVO' and then shows 'No Signal' on my TV.

Any ideas? 

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884 posts

Ultimate Geek
+1 received by user: 73


  Reply # 544073 11-Nov-2011 06:14 Send private message

dumb question.... is it plugged in to a UHF aerial?

3 posts

Wannabe Geek

  Reply # 544077 11-Nov-2011 06:54 Send private message

Yeah it is. the no signal is a no input detected rather than a no tv signal

3578 posts

Uber Geek
+1 received by user: 1301

  Reply # 544088 11-Nov-2011 07:31 Send private message

Is your HDMI cable at least version 1.3 


 Interesting. You're afraid of insects and women. Ladybugs must render you catatonic.

1543 posts

Uber Geek
+1 received by user: 291

  Reply # 544107 11-Nov-2011 08:13 Send private message

Sounds more like a TV issue than the TiVo. Sorry lot's of potentially dumb questions but have to ask...

Have you plugged the TiVo output into the TV?
What connector have you used? (HDMI?)
Is the correct input selected on the TV?

You could try another HDMI input on your TV if it has one, or change to the component cables included with the TiVo and see what happens (Make sure you change the input setting on the TV to match the cables)

If the component works then potentially a faulty HDMI cable included.

Artificial intelligence is no match, for natural stupidity

3578 posts

Uber Geek
+1 received by user: 1301

  Reply # 544108 11-Nov-2011 08:18 Send private message

Also, after connecting have you power cycled the TV to ensure a proper handshake?


 Interesting. You're afraid of insects and women. Ladybugs must render you catatonic.

687 posts

Ultimate Geek
+1 received by user: 6

  Reply # 544118 11-Nov-2011 08:41 Send private message

I plugged in one I had bought off TM this week also and it took ages for the picture to appear. I was getting worried so I plugged in a composite [yellow] video plug but then while I was doing that suddently the image came up saying it was powering up.
Once mine had recognised the HDMI connection it switched to 1080I fixed, also while it is booting you can try a different HDMI socket, mine didn't show a picture until I changed socket. Maybe something to do with the aforementioned HDMI handshaking.


1557 posts

Uber Geek
+1 received by user: 56

  Reply # 544165 11-Nov-2011 10:17 Send private message

Came up with a screen 'Welcome to TIVO' and then shows 'No Signal' on my TV.


Another dumb question.
Are you actually in a Freeview HD coverage area?

238 posts

Master Geek
+1 received by user: 2

  Reply # 544233 11-Nov-2011 12:22 Send private message

Have you got a working broadband connection plugged in?
You need it for first boot.
With the poor tech support, your best move is to take it to a friend who owns one and plug it in in place of theirs. That'll at least verify that it works and enable you to take it home and start it up. (It'll have its startup information installed)

3 posts

Wannabe Geek

  Reply # 544586 12-Nov-2011 14:16 Send private message

Tried it in another room and it seemed to used another plug setup. All okay - and now also working with hdmi.

Cheers for all the tips!

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