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14 posts

Geek


Topic # 138082 19-Dec-2013 12:46 Send private message

Hi, Been using EPG Collector/Centre for a couple of years, but just installed onto a new Win7 64-bit. Old PC (still win 7 64-bit) works fine but new instal doesn't. Exit code 13 and no data downloaded almost as though it just cant see any data. TV card working fine thru MediaPortal and checked config from old PC and can't see any obvious differences. Seen a few comments on allowing EPG Collector and Centre thru windows firewall and think I've done this okay (ticked both private & public options for both exe's). Cleaned up installation folders including ProgramData/Geekzone/EPG Collector and re-installed with 4.1 and FP18 a number of times. only thing carried over from the old setup is the EPG Collector.ini. Any help appreciated.

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556 posts

Ultimate Geek
+1 received by user: 131

Subscriber

  Reply # 954793 19-Dec-2013 13:06 Send private message

I and others had to change the frequency we were collecting on recently, for some reason they stopped broadcasting EPG data on the frequency we were using.

http://www.geekzone.co.nz/forums.asp?forumid=126&topicid=133457




14 posts

Geek


  Reply # 954798 19-Dec-2013 13:18 Send private message

Not sure what to do about your suggestion. If freeview (that's what I'm using in the UK) have changed their EPG frequencies that I'd setup (2 years ago?) using 2 blocks, one for Freeview (11428000H) and the other for OpenTV (11778000V)... Are you saying that I need to change one/other/both these frequencies? ...and to what?
Just when I thought I was getting to grips with EPGCollector....

Regarding reference in the link you provided... Says that "Needed to remap." but I don't know what this is in this context. Once again, any help appreciated.


556 posts

Ultimate Geek
+1 received by user: 131

Subscriber

  Reply # 954803 19-Dec-2013 13:29 Send private message

It's probably not the same issue. In our case, we collect data from one of the 3 Freeview NZ frequencies. We simply changed the frequency we collected from.

Perhaps this link will make sense to you (it doesn't mean much to me).http://sourceforge.net/p/epgcollector/discussion/1125945/thread/f8ad9d9c

SJB

574 posts

Ultimate Geek
+1 received by user: 7

Trusted

  Reply # 954980 19-Dec-2013 16:40 Send private message

Frequencies are still OK. Posters above are talking about NZ terrestrial.

How old was the version you were using? Might be worth while just loading your previously working parameters into EPG Centre and saving them again.

If it still doesn't work then post the log (or upload it somewhere and post a link).



14 posts

Geek


  Reply # 955194 20-Dec-2013 00:20 Send private message

Re posting of log-file... Sorry for the irritating question, but how can I access the log file? Where are they? Hunted around the readme's and other info but just can't find it.

FYI... Ran a similar setup on my other Win 7 64-bit MediaPortal setup (EPG4.1 FP16) with no problems, and this has all the same frequencies. So def looks like some local config on my new PC. I'll try dropping back to FP16 to see if that works.

Regards, Rob

SJB

574 posts

Ultimate Geek
+1 received by user: 7

Trusted

  Reply # 955208 20-Dec-2013 06:15 Send private message

I doubt reverting to FP16 will make any difference.

On Win7 the log file is in

c:\users\user\appdata\local\geekzone\epg collector

The file is called EPG Collector.log

Possibly too big to post here so either edit it (it's just a text file so Notepad/Wordpad) or upload somewhere and post the link.




14 posts

Geek


  Reply # 955255 20-Dec-2013 08:29 Send private message

Thanks for info on the logs.

Managed to fix the problem, but still don't know what it is.
Reverted back to FP16 and, as SJB said, it probably won't make any difference. Well it didn't - still had the same problem!

As I'm using a TBS6981 dual S/S2 tuner, I had been using tuner B with EPG Centre settings to use any free tuner. ...and successfully watching TV channels via MediaPortal. ...with tuner A spare. Decided to move the single cable connector to the other tuner "A" which (so far) fixed the problem. Well, at least it's now finding new channels on Channel Search and is currently loading new EPG data for my UK Freeview channels. I've compared my duplicate (similar) setup on another PC with the same video card and can't see any differences in the Device Manager, such as drivers etc. On both PCs, only a single entry appears for the dual tuners in the Sound, video and game controllers section called TBS 6981 DVB-S/S2 DUAL BDA. So nothing smacking me in the chops on that aspect.

Seems to behave as though tuner B is for viewing only, and tuner A for EPG and (possibly - but not tested it yet) viewing as well. Tuner B may be faulty in some way but not sure of any way of testing it.

If anyone has any suggestions as to why this could be the case or any further changes are required to my setup then I'd appreciate it.

For now, I'm up and running so no urgency.
Thanks for all your help and suggestions.
Rob

SJB

574 posts

Ultimate Geek
+1 received by user: 7

Trusted

  Reply # 955270 20-Dec-2013 08:33 Send private message

Post the log.

Out of interest why don't you use the MP plugins to collect your EPG?



14 posts

Geek


  Reply # 955287 20-Dec-2013 08:58 Send private message

I was using MC with EPG Centre originally, then migrated over to MP so still using EPG cos it seems pretty good at what it does. May look into MP plugins at some point.
As for the log... Switched the cable back to problematic tuner B and got it to fail again with Code 13. Can't see any way of attaching files so have just cut'n pasted into this section below, but cleared the log before re-running the EPG collection so should just reflect the problem.

...but keep getting 501 errors when trying to post my response, so hvae cut out many repetative sections of the log. Hope they're not relevant.

Regards, Rob

19:39:19:961 The general log has been cleared.
19:39:33:001 Update collection parameters menu option selected
19:39:33:002 Checking if save needed for Collection Parameters
19:39:33:002 No update control - ok to proceed
19:39:43:605 Updating collection parameter file - C:\ProgramData\Geekzone\EPG Collector.ini
19:39:44:255 Processing ini parameter: [GENERAL]
19:39:44:255 Processing ini parameter: Output=C:\ProgramData\Team MediaPortal\MediaPortal TV Server\xmltv\TVGuide.xml
19:39:44:255 Processing ini parameter: Timeouts=10,300,5,1,50
19:39:44:256 Processing ini parameter: Location=GBR,0
19:39:44:256 Processing ini parameter: Option=ACCEPTBREAKS
19:39:44:257 Processing ini parameter: WMCImportName=epg
19:39:44:257 Processing ini parameter: [DIAGNOSTICS]
19:39:44:257 Processing ini parameter: Trace=ROBSLOG
19:39:44:258 Processing ini parameter: [DVBS]
19:39:44:258 Processing ini parameter: Satellite=282
19:39:44:258 Processing ini parameter: Dish=9750000,10600000,11700000,,Legacy
19:39:44:259 Processing ini parameter: TuningFile=28.2°E Eurobird 1   Astra 2A,2B,2D.xml
19:39:44:260 Processing ini parameter: ScanningFrequency=11428000,27500,2/3,H,FreeSat
19:39:44:262 Processing ini parameter: [DVBS]
19:39:44:262 Processing ini parameter: Satellite=282
19:39:44:262 Processing ini parameter: Dish=9750000,10600000,11700000,,Legacy
19:39:44:262 Processing ini parameter: TuningFile=28.2°E Eurobird 1   Astra 2A,2B,2D.xml
19:39:44:262 Processing ini parameter: ScanningFrequency=11778000,27500,2/3,V,OpenTV
19:39:44:262 Processing ini parameter: [STATIONS]
19:39:44:262 Processing ini parameter: Station=59,2000,919
19:39:44:264 Processing ini parameter: Station=59,2000,26005

** cut here

19:39:44:442 Processing ini parameter: Station=2,2011,5403
19:39:44:442 Processing ini parameter: Station=2,2029,4590
19:39:44:442 Processing ini parameter: Station=2,2055,8006
19:39:44:443 Processing ini parameter: Station=2,2316,53560
19:39:44:443 Processing ini parameter: [SCANLIST]
19:39:44:443 Processing ini parameter: Scanned=59,2000,919,-1,HTML iPLAYER
19:39:44:444 Processing ini parameter: Scanned=59,2000,26005,-1,Youtube
19:39:44:444 Processing ini parameter: Scanned=2,2010,7009,-1,VIVA
19:39:44:444 Processing ini parameter: Scanned=2,2017,7250,-1,bid
19:39:44:444 Processing ini parameter: Scanned=2,2017,7230,-1,QVC

** cut here

19:39:44:622 Processing ini parameter: Scanned=2,2036,12165,-1,ITV +1
19:39:44:622 Processing ini parameter: Scanned=2,2040,12035,-1,Channel 4
19:39:44:622 Processing ini parameter: Scanned=2,2040,12040,-1,Channel 4 +1
19:39:44:622 Processing ini parameter: Scanned=2,2040,12045,-1,E4+1
19:39:44:622 Processing ini parameter: Scanned=2,2040,12050,-1,E4
19:39:44:623 Processing ini parameter: Scanned=59,2000,1546,-1,4oD
19:39:44:623 Processing ini parameter: Scanned=2,2044,10101,-1,ITV +1
19:39:44:623 Processing ini parameter: Scanned=2,2076,54110,-1,more>movies
19:39:44:623 Processing ini parameter: Scanned=2,2081,51116,-1,movies4men
19:39:44:623 Processing ini parameter: Scanned=2,2081,51118,-1,mov4men+1
19:39:44:623 Processing ini parameter: Scanned=2,2076,54140,-1,Horse & Country
19:39:44:623 Processing ini parameter: Scanned=2,2080,50891,-1,Channel i
19:39:44:624 Processing ini parameter: Scanned=2,2081,51120,-1,m>movies+1
19:39:44:624 Processing ini parameter: Scanned=2,2313,5327,-1,The Style Ntwk
19:39:44:624 Processing ini parameter: Scanned=2,2055,8006,-1,Sky Standalone
19:39:44:624 Processing ini parameter: Scanned=2,2316,53560,-1,53560
19:39:44:624 Processing ini parameter: [LOOKUPS]
19:39:44:624 Processing ini parameter: MovieLookupEnabled=yes
19:39:44:625 Processing ini parameter: MovieImage=poster
19:39:44:625 Processing ini parameter: MovieLowDuration=90
19:39:44:625 Processing ini parameter: MovieHighDuration=150
19:39:44:626 Processing ini parameter: MovieUseFilmTotaal=no
19:39:44:626 Processing ini parameter: TVLookupEnabled=yes
19:39:44:626 Processing ini parameter: TVImage=poster
19:39:44:627 Processing ini parameter: LookupMatching=Exact
19:39:44:627 Processing ini parameter: LookupNotFound=yes
19:39:44:628 Processing ini parameter: LookupReload=no
19:39:44:628 Processing ini parameter: LookupIgnoreCategories=no
19:39:44:628 Processing ini parameter: LookupProcessAsTVSeries=no
19:39:44:629 Processing ini parameter: LookupErrors=5
19:39:44:629 Processing ini parameter: LookupTimeLimit=60
19:39:45:095 Save availability changed to True:True
19:39:51:257 Run collection menu option selected
19:39:51:258 Checking if save needed for Collection Parameters
19:39:51:292 Data has not changed - ok to proceed
19:39:51:292 Checking if save needed for Plugin Parameters
19:39:51:292 No update control - ok to proceed
19:39:51:293 Checking if save needed for EIT Program Categories
19:39:51:293 No update control - ok to proceed
19:39:51:293 Checking if save needed for OpenTV Program Categories
19:39:51:293 No update control - ok to proceed
19:39:51:293 Checking if save needed for MediaHighway Program Categories
19:39:51:293 No update control - ok to proceed
19:39:51:293 Checking if save needed for PSIP Program Categories
19:39:51:293 No update control - ok to proceed
19:39:51:294 Checking if save needed for Dish Network Program Categories
19:39:51:294 No update control - ok to proceed
19:39:51:294 Checking if save needed for Bell TV Program Categories
19:39:51:294 No update control - ok to proceed
19:39:51:294 Checking if save needed for Custom Program Categories
19:39:51:294 No update control - ok to proceed
19:39:51:294 Checking if save needed for TVDB Program Categories
19:39:51:294 No update control - ok to proceed
19:39:51:295 Asking if current parameters are to be used
19:39:54:160 Using current parameters
19:39:54:160 Processing ini parameter: [GENERAL]
19:39:54:160 Processing ini parameter: Output=C:\ProgramData\Team MediaPortal\MediaPortal TV Server\xmltv\TVGuide.xml
19:39:54:160 Processing ini parameter: Timeouts=10,300,5,1,50
19:39:54:161 Processing ini parameter: Location=GBR,0
19:39:54:161 Processing ini parameter: Option=ACCEPTBREAKS
19:39:54:161 Processing ini parameter: WMCImportName=epg
19:39:54:161 Processing ini parameter: [DIAGNOSTICS]
19:39:54:161 Processing ini parameter: Trace=ROBSLOG
19:39:54:161 Processing ini parameter: [DVBS]
19:39:54:161 Processing ini parameter: Satellite=282
19:39:54:162 Processing ini parameter: Dish=9750000,10600000,11700000,,Legacy
19:39:54:162 Processing ini parameter: TuningFile=28.2°E Eurobird 1   Astra 2A,2B,2D.xml
19:39:54:162 Processing ini parameter: ScanningFrequency=11428000,27500,2/3,H,FreeSat
19:39:54:162 Processing ini parameter: [DVBS]
19:39:54:162 Processing ini parameter: Satellite=282
19:39:54:162 Processing ini parameter: Dish=9750000,10600000,11700000,,Legacy
19:39:54:162 Processing ini parameter: TuningFile=28.2°E Eurobird 1   Astra 2A,2B,2D.xml
19:39:54:162 Processing ini parameter: ScanningFrequency=11778000,27500,2/3,V,OpenTV
19:39:54:163 Processing ini parameter: [STATIONS]
19:39:54:163 Processing ini parameter: Station=59,2000,919
19:39:54:163 Processing ini parameter: Station=59,2000,26005
19:39:54:163 Processing ini parameter: Station=2,2010,7009

** cut here

19:39:54:323 Processing ini parameter: Station=2,2011,5403
19:39:54:323 Processing ini parameter: Station=2,2029,4590
19:39:54:323 Processing ini parameter: Station=2,2055,8006
19:39:54:323 Processing ini parameter: Station=2,2316,53560
19:39:54:323 Processing ini parameter: [SCANLIST]
19:39:54:323 Processing ini parameter: Scanned=59,2000,919,-1,HTML iPLAYER
19:39:54:324 Processing ini parameter: Scanned=59,2000,26005,-1,Youtube
19:39:54:324 Processing ini parameter: Scanned=2,2010,7009,-1,VIVA
19:39:54:324 Processing ini parameter: Scanned=2,2017,7250,-1,bid
19:39:54:324 Processing ini parameter: Scanned=2,2017,7230,-1,QVC

** cut here

19:39:54:514 Processing ini parameter: Scanned=2,2080,50891,-1,Channel i
19:39:54:515 Processing ini parameter: Scanned=2,2081,51120,-1,m>movies+1
19:39:54:515 Processing ini parameter: Scanned=2,2313,5327,-1,The Style Ntwk
19:39:54:515 Processing ini parameter: Scanned=2,2055,8006,-1,Sky Standalone
19:39:54:515 Processing ini parameter: Scanned=2,2316,53560,-1,53560
19:39:54:515 Processing ini parameter: [LOOKUPS]
19:39:54:515 Processing ini parameter: MovieLookupEnabled=yes
19:39:54:515 Processing ini parameter: MovieImage=poster
19:39:54:516 Processing ini parameter: MovieLowDuration=90
19:39:54:516 Processing ini parameter: MovieHighDuration=150
19:39:54:516 Processing ini parameter: MovieUseFilmTotaal=no
19:39:54:516 Processing ini parameter: TVLookupEnabled=yes
19:39:54:516 Processing ini parameter: TVImage=poster
19:39:54:516 Processing ini parameter: LookupMatching=Exact
19:39:54:517 Processing ini parameter: LookupNotFound=yes
19:39:54:517 Processing ini parameter: LookupReload=no
19:39:54:517 Processing ini parameter: LookupIgnoreCategories=no
19:39:54:517 Processing ini parameter: LookupProcessAsTVSeries=no
19:39:54:517 Processing ini parameter: LookupErrors=5
19:39:54:517 Processing ini parameter: LookupTimeLimit=60
19:39:54:521 Running collection with C:\ProgramData\Geekzone\EPG Collector.ini
19:39:54:523 Changing menu availability to False
19:39:54:530 Save availability changed to False:False
19:39:54:571 Started on 19/12/2013 max file size 8Mb
19:39:54:572
19:39:54:572 ============================ EPG Collector (Version 4.1 FP 18) ==============================
19:39:54:573
19:39:54:573 OS version: 6.1.7601.65536 64-bit
19:39:54:573
19:39:54:573 Executable build: 4.1.5077.17885
19:39:54:574 DirectShow build: 4.1.5077.17881
19:39:54:574 DomainObjects build: 4.1.5077.17879
19:39:54:575 DVBServices build: 4.1.5077.17882
19:39:54:575 Lookups build: 4.1.5077.17880
19:39:54:576 ChannelUpdate build: 4.1.5077.17880
19:39:54:576 XmltvParser build: 4.1.5077.17880
19:39:54:576
19:39:54:577 Privilege level: User
19:39:54:577
19:39:54:577 Base directory: C:\Program Files (x86)\Geekzone\EPG Collector
19:39:54:577 Data directory: C:\Users\Rob\AppData\Local\Geekzone\EPG Collector
19:39:54:577
19:39:54:578 Processing command line parameter: /ini=C:\ProgramData\Geekzone\EPG Collector.ini
19:39:54:579 Processing command line parameter: /background=353193954
19:39:54:585 Processing ini parameter: [GENERAL]
19:39:54:585 Processing ini parameter: Output=C:\ProgramData\Team MediaPortal\MediaPortal TV Server\xmltv\TVGuide.xml
19:39:54:586 Processing ini parameter: Timeouts=10,300,5,1,50
19:39:54:586 Processing ini parameter: Location=GBR,0
19:39:54:587 Processing ini parameter: Option=ACCEPTBREAKS
19:39:54:587 Processing ini parameter: WMCImportName=epg
19:39:54:587 Processing ini parameter: [DIAGNOSTICS]
19:39:54:588 Processing ini parameter: Trace=ROBSLOG
19:39:54:588 Processing ini parameter: [DVBS]
19:39:54:589 Processing ini parameter: Satellite=282
19:39:54:591 Processing ini parameter: Dish=9750000,10600000,11700000,,Legacy
19:39:54:592 Processing ini parameter: TuningFile=28.2°E Eurobird 1   Astra 2A,2B,2D.xml
19:39:54:593 Processing ini parameter: ScanningFrequency=11428000,27500,2/3,H,FreeSat
19:39:54:595 Processing ini parameter: [DVBS]
19:39:54:595 Processing ini parameter: Satellite=282
19:39:54:595 Processing ini parameter: Dish=9750000,10600000,11700000,,Legacy
19:39:54:595 Processing ini parameter: TuningFile=28.2°E Eurobird 1   Astra 2A,2B,2D.xml
19:39:54:596 Processing ini parameter: ScanningFrequency=11778000,27500,2/3,V,OpenTV
19:39:54:596 Processing ini parameter: [STATIONS]
19:39:54:596 Processing ini parameter: Station=59,2000,919
19:39:54:598 Processing ini parameter: Station=59,2000,26005
19:39:54:598 Processing ini parameter: Station=2,2010,7009
19:39:54:598 Processing ini parameter: Station=2,2017,7250
19:39:54:598 Processing ini parameter: Station=2,2017,7230

** cut here

19:40:33:839 Processing ini parameter: Station=2,2055,8006
19:40:33:839 Processing ini parameter: Station=2,2316,53560
19:40:34:440 Processing ini parameter: [SCANLIST]
19:40:34:441 Processing ini parameter: Scanned=59,2000,919,-1,HTML iPLAYER
19:40:34:441 Processing ini parameter: Scanned=59,2000,26005,-1,Youtube
19:40:34:442 Processing ini parameter: Scanned=2,2010,7009,-1,VIVA
19:40:34:442 Processing ini parameter: Scanned=2,2017,7250,-1,bid

** cut here

19:41:22:221 Processing ini parameter: Scanned=2,2081,51120,-1,m>movies+1
19:41:22:221 Processing ini parameter: Scanned=2,2313,5327,-1,The Style Ntwk
19:41:22:221 Processing ini parameter: Scanned=2,2055,8006,-1,Sky Standalone
19:41:22:795 Processing ini parameter: Scanned=2,2316,53560,-1,53560
19:41:22:795 Processing ini parameter: [LOOKUPS]
19:41:22:795 Processing ini parameter: MovieLookupEnabled=yes
19:41:22:796 Processing ini parameter: MovieImage=poster
19:41:22:796 Processing ini parameter: MovieLowDuration=90
19:41:22:797 Processing ini parameter: MovieHighDuration=150
19:41:22:797 Processing ini parameter: MovieUseFilmTotaal=no
19:41:22:798 Processing ini parameter: TVLookupEnabled=yes
19:41:22:798 Processing ini parameter: TVImage=poster
19:41:22:799 Processing ini parameter: LookupMatching=Exact
19:41:22:799 Processing ini parameter: LookupNotFound=yes
19:41:22:800 Processing ini parameter: LookupReload=no
19:41:22:800 Processing ini parameter: LookupIgnoreCategories=no
19:41:22:801 Processing ini parameter: LookupProcessAsTVSeries=no
19:41:22:801 Processing ini parameter: LookupErrors=5
19:41:22:801 Processing ini parameter: LookupTimeLimit=60
19:41:22:828 Tuner info: Node type 0
19:41:22:829 Tuner info: Node type 1
19:41:22:829 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 71985f4c-1ca1-11d3-9cc8-00c04f7971e0 0
19:41:22:829 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 6390c905-27c1-4d67-bdb7-77c50d079300 1
19:41:22:836 Tuner info: Node type 0
19:41:23:484 Tuner info: Node type 1
19:41:23:484 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 71985f4c-1ca1-11d3-9cc8-00c04f7971e0 0
19:41:23:485 Tuner info: Descriptor 00000000-0000-0000-0000-000000000000 6390c905-27c1-4d67-bdb7-77c50d079300 1
19:41:23:486  
19:41:23:487 Found tuner 1: TBS 6981 BDA DVBS/S2 A Tuner/Demod (Satellite)
19:41:23:487 Found tuner 2: TBS 6981 BDA DVBS/S2 B Tuner/Demod (Satellite)
19:41:23:487  
19:41:23:495 Tuning to frequency 11428000 on Satellite
19:41:23:752 Setting tune request
19:41:23:758 DVB-S2 processing using TBS method
19:41:23:758 Created TBS DVB-S2 handler
19:41:23:758 No DVB-S2 processing required
19:41:23:758 Running graph
19:41:27:403 Using tuner 1: TBS 6981 BDA DVBS/S2 A Tuner/Demod
19:41:27:409 Signal not locked but signal quality > 0
19:41:27:413 Signal acquired: lock is False quality is 5 strength is 0
19:41:27:416 EPG delivery system is FreeSat on frequency 11428000
19:41:27:419 Loading EIT Program Categories from C:\Program Files (x86)\Geekzone\EPG Collector\Configuration\Program Categories\EIT Categories.cfg
19:41:27:420 Loaded 79 program category entries
19:41:27:421 Loading Huffman Dictionary 1 from C:\Program Files (x86)\Geekzone\EPG Collector\Configuration\Huffman Dictionary FreeSat T1.cfg
19:41:27:742 Loading Huffman Dictionary 2 from C:\Program Files (x86)\Geekzone\EPG Collector\Configuration\Huffman Dictionary FreeSat T2.cfg
19:41:27:957 Dictionaries loaded
19:41:27:963 Collecting station data from PID(s) 0xBBA.....
19:41:37:966 Stopping station reader for frequency 11428000 - H
19:41:37:967 Stations: 0 buffer space used: 0 discontinuities: 0
19:41:37:967 Station count now: 1289
19:41:37:969 Collecting FreeSat data.....
19:41:47:971 Stopping reader
19:41:47:971 EPG count: 0 buffer space used: 0
19:41:47:972 Stopping section readers
19:41:47:972 Stopped section readers
19:41:47:975
19:41:47:975 ============================ Program Categories Used ==============================
19:41:47:975
19:41:47:976
19:41:47:976 ============================ End Of Language Codes ==============================
19:41:47:976
19:41:47:978 Sample stats: Sync byte searches: 0 Samples dropped: 0 Max sample size: 0
19:41:47:978 Background worker thread finished
19:41:47:979 Stop request received
19:41:47:979 Stopping background worker thread
19:41:47:979 Stop request processed
19:41:47:987 Tuning to frequency 11778000 on Satellite
19:41:48:198 Setting tune request
19:41:48:198 DVB-S2 processing using TBS method
19:41:48:198 Created TBS DVB-S2 handler
19:41:48:199 No DVB-S2 processing required
19:41:48:199 Running graph
19:41:51:841 Using tuner 1: TBS 6981 BDA DVBS/S2 A Tuner/Demod
19:41:51:843 Signal not locked but signal quality > 0
19:41:51:847 Signal acquired: lock is False quality is 5 strength is 0
19:41:51:848 EPG delivery system is OpenTV on frequency 11778000
19:41:51:850 Loading OpenTV Program Categories from C:\Program Files (x86)\Geekzone\EPG Collector\Configuration\Program Categories\OpenTV Categories GBR.cfg
19:41:51:852 Loaded 114 program categories
19:41:51:855 Loading Parental Ratings from C:\Program Files (x86)\Geekzone\EPG Collector\Configuration\Parental Ratings.cfg
19:41:51:855 Parental ratings loaded
19:41:51:856 Loading Huffman Dictionary from C:\Program Files (x86)\Geekzone\EPG Collector\Configuration\Huffman Dictionary GBR.cfg
19:41:51:857 Dictionary loaded
19:41:51:857 Collecting station data from PID(s) 0x11.....
19:42:01:858 Stopping station reader for frequency 11778000 - V
19:42:01:858 Stations: 0 buffer space used: 0 discontinuities: 0
19:42:01:859 Station count now: 1289
19:42:01:860 Collecting channel data.....
19:42:11:864 Stopping bouquet reader
19:42:11:864 Channel count: 0 buffer space used: 0 discontinuities: 0
19:42:11:865 <e> No channels located - data collection abandoned
19:42:11:865 Stopping section readers
19:42:11:865 Stopped section readers
19:42:11:869 Sample stats: Sync byte searches: 0 Samples dropped: 0 Max sample size: 0
19:42:11:869 Background worker thread finished
19:42:11:869 Stop request received
19:42:11:869 Stopping background worker thread
19:42:11:869 Stop request processed
19:42:11:882
19:42:11:882 ============================ Stations With No Data ==============================
19:42:11:882
19:42:11:884 Station: BBC FOUR HD      (2,2061,8931 EPG: None) No data broadcast
19:42:11:884 Station: CBeebies HD      (2,2061,8932 EPG: None) No data broadcast
19:42:11:885 Station: BBC THREE HD     (2,2050,6951 EPG: None) No data broadcast
19:42:11:885 Station: CBBC HD          (2,2050,6952 EPG: None) No data broadcast
19:42:11:885 Station: CBeebies         (2,2045,6318 EPG: None) No data broadcast
19:42:11:885 Station: CBBC Channel     (2,2048,10352 EPG: None) No data broadcast
19:42:11:885 Station: True Movies 2    (2,2314,53325 EPG: None) No data broadcast
19:42:11:885 Station: Channel 4        (2,2041,9213 EPG: None) No data broadcast
19:42:11:886 Station: Channel 4        (2,2041,9214 EPG: None) No data broadcast
19:42:11:886 Station: Channel 4        (2,2041,9216 EPG: None) No data broadcast
19:42:11:886 Station: Channel 4        (2,2041,9212 EPG: None) No data broadcast
19:42:11:886 Station: Channel 4        (2,2041,9215 EPG: None) No data broadcast
19:42:11:886 Station: Channel 4 +1     (2,2042,8316 EPG: None) No data broadcast
19:42:11:886 Station: Channel 4 +1     (2,2042,8314 EPG: None) No data broadcast
19:42:11:886 Station: Channel 4 +1     (2,2042,8313 EPG: None) No data broadcast
19:42:11:887 Station: Channel 4 +1     (2,2042,8312 EPG: None) No data broadcast
19:42:11:887 Station: Channel 4 +1     (2,2042,8315 EPG: None) No data broadcast
19:42:11:887 Station: ITV HD           (2,2049,10000 EPG: None) No data broadcast
19:42:11:887 Station: Channel i        (2,2601,54062 EPG: None) No data broadcast
19:42:11:887 Station: ITV HD           (2,2056,3851 EPG: None) No data broadcast
19:42:11:887 Station: ITV HD           (2,2056,3852 EPG: None) No data broadcast
19:42:11:888 Station: e4               (2,2042,9208 EPG: None) No data broadcast
19:42:11:888 Station: UMP Movies       (2,2603,54218 EPG: None) No data broadcast
19:42:11:888 Station: UMP Movies       (2,2083,54218 EPG: None) No data broadcast
19:42:11:888 Station: Sky News         (2,2026,4704 EPG: None) No data broadcast
19:42:11:888 Station: mov4men+1        (2,2412,51118 EPG: None) No data broadcast
19:42:11:888 Station: Sky News         (2,2026,4706 EPG: None) No data broadcast
19:42:11:888 Station: Sky News         (2,2026,4707 EPG: None) No data broadcast
19:42:11:889 Station: m>movies+1       (2,2412,51120 EPG: None) No data broadcast
19:42:11:889 Station: horror channel   (2,2301,52105 EPG: None) No data broadcast
19:42:11:889 Station: horror ch+1      (2,2311,52002 EPG: None) No data broadcast
19:42:11:889 Station: movies4men       (2,2412,51116 EPG: None) No data broadcast
19:42:11:889 Station: more>movies      (2,2602,54110 EPG: None) No data broadcast
19:42:11:889 Station: Channel 5        (2,2057,7702 EPG: None) No data broadcast
19:42:11:889 Station: Channel 5        (2,2057,7703 EPG: None) No data broadcast
19:42:11:889 Station: Channel 5        (2,2057,7704 EPG: None) No data broadcast
19:42:11:890 Station: E4               (2,2042,8305 EPG: None) No data broadcast
19:42:11:890 Station: More4            (2,2042,8340 EPG: None) No data broadcast
19:42:11:890 Station: More4 +1         (2,2041,9230 EPG: None) No data broadcast
19:42:11:890 Station: More4            (2,2040,12030 EPG: None) No data broadcast
19:42:11:890 Station: Film4            (2,2041,9220 EPG: None) No data broadcast
19:42:11:890 Station: Film4 +1         (2,2041,9225 EPG: None) No data broadcast
19:42:11:890 Station: Channel 5+1      (2,2057,7720 EPG: None) No data broadcast
19:42:11:890 Station: 6390             (2,2045,6390 EPG: None) No data broadcast
19:42:11:891 Station: 6391             (2,2045,6391 EPG: None) No data broadcast
19:42:11:891 Station: ITV              (2,2044,10080 EPG: None) No data broadcast
19:42:11:891 Station: ITV              (2,2044,10090 EPG: None) No data broadcast
19:42:11:891 Station: ITV              (2,2044,10100 EPG: None) No data broadcast
19:42:11:891 Station: ITV              (2,2049,10030 EPG: None) No data broadcast
19:42:11:891 Station: ITV              (2,2049,10040 EPG: None) No data broadcast
19:42:11:891 Station: ITV              (2,2053,10140 EPG: None) No data broadcast
19:42:11:891 Station: ITV              (2,2053,10150 EPG: None) No data broadcast
19:42:11:892 Station: ITV              (2,2053,10160 EPG: None) No data broadcast
19:42:11:892 Station: ITV              (2,2053,10130 EPG: None) No data broadcast
19:42:11:988 Station: ITV +1           (2,2053,10145 EPG: None) No data broadcast
19:42:11:988 Station: ITV +1           (2,2053,10155 EPG: None) No data broadcast
19:42:11:989 Station: ITV +1           (2,2053,10125 EPG: None) No data broadcast
19:42:11:989 Station: ITV              (2,2054,10200 EPG: None) No data broadcast
19:42:11:989 Station: ITV +1           (2,2054,10255 EPG: None) No data broadcast
19:42:11:989 Station: ITV +1           (2,2054,10265 EPG: None) No data broadcast
19:42:11:989 Station: Channel 5        (2,2057,7701 EPG: None) No data broadcast
19:42:11:989 Station: ITV +1           (2,2063,20715 EPG: None) No data broadcast
19:42:11:990 Station: ITV +1           (2,2063,20735 EPG: None) No data broadcast
19:42:11:990 Station: ITV +1           (2,2063,20745 EPG: None) No data broadcast
19:42:11:990 Station: ITV              (2,2063,20700 EPG: None) No data broadcast
19:42:11:990 Station: ITV              (2,2063,20701 EPG: None) No data broadcast
19:42:11:990 Station: Channel 4        (2,2041,9211 EPG: None) No data broadcast
19:42:11:990 Station: Channel 4 +1     (2,2042,8311 EPG: None) No data broadcast
19:42:12:667 Station: ITV              (2,2044,10060 EPG: None) No data broadcast
19:42:12:667 Station: ITV +1           (2,2049,10055 EPG: None) No data broadcast
19:42:12:667 Station: ITV              (2,2036,12110 EPG: None) No data broadcast
19:42:12:667 Station: ITV              (2,2036,12120 EPG: None) No data broadcast
19:42:12:668 Station: ITV              (2,2036,12140 EPG: None) No data broadcast
19:42:12:668 Station: E4+1             (2,2042,8300 EPG: None) No data broadcast
19:42:12:668 Station: 4seven           (2,2068,21250 EPG: None) No data broadcast
19:42:12:668 Station: BBC R4 Ex        (2,2046,10384 EPG: None) No data broadcast
19:42:12:668 Station: BBC R4 FM        (2,2046,10381 EPG: None) No data broadcast
19:42:12:668 Station: BBC R2           (2,2047,6452 EPG: None) No data broadcast
19:42:12:669 Station: ITV HD           (2,2036,12130 EPG: None) No data broadcast
19:42:12:669 Station: ITV2             (2,2044,10070 EPG: None) No data broadcast
19:42:12:669 Station: ITV4             (2,2044,10072 EPG: None) No data broadcast
19:42:12:669 Station: BBC 2 England    (2,2045,6302 EPG: None) No data broadcast
19:42:12:669 Station: BBC FOUR         (2,2045,6316 EPG: None) No data broadcast
19:42:13:213 Station: BBC 1 East (E)   (2,2046,10306 EPG: None) No data broadcast
19:42:13:214 Station: BBC PARL'MNT     (2,2046,10307 EPG: None) No data broadcast
19:42:13:214 Station: BBC THREE        (2,2048,10351 EPG: None) No data broadcast
19:42:13:214 Station: BBC NEWS         (2,2048,10358 EPG: None) No data broadcast
19:42:13:214 Station: ITV4+1           (2,2049,10015 EPG: None) No data broadcast
19:42:13:214 Station: BBC Two HD       (2,2050,6940 EPG: None) No data broadcast
19:42:13:214 Station: BBC One HD       (2,2050,6941 EPG: None) No data broadcast
19:42:13:215 Station: ITV2+1           (2,2053,10165 EPG: None) No data broadcast
19:42:13:215 Station: ITV3             (2,2054,10260 EPG: None) No data broadcast
19:42:13:215 Station: ITV3+1           (2,2054,10261 EPG: None) No data broadcast
19:42:13:215 Station: 5*               (2,2057,7715 EPG: None) No data broadcast
19:42:13:215 Station: 5* +1            (2,2057,7716 EPG: None) No data broadcast
19:42:13:215 Station: 5 USA            (2,2057,7710 EPG: None) No data broadcast
19:42:13:215 Station: 5 USA +1         (2,2057,7711 EPG: None) No data broadcast
19:42:13:216 Station: Channel 5        (2,2057,7700 EPG: None) No data broadcast
19:42:13:750 Station: Channel 4 HD     (2,2068,21200 EPG: None) No data broadcast
19:42:13:750 Station: Horse & Country  (2,2602,54140 EPG: None) No data broadcast
19:42:13:750 Station: ITV              (2,2036,12101 EPG: None) No data broadcast
19:42:13:750 Station: ITV +1           (2,2036,12165 EPG: None) No data broadcast
19:42:13:750 Station: Channel 4        (2,2040,12035 EPG: None) No data broadcast
19:42:13:751 Station: Channel 4 +1     (2,2040,12040 EPG: None) No data broadcast
19:42:13:751 Station: E4+1             (2,2040,12045 EPG: None) No data broadcast
19:42:13:751 Station: E4               (2,2040,12050 EPG: None) No data broadcast
19:42:13:751 Station: 4oD              (59,2000,1546 EPG: None) No data broadcast
19:42:13:751 Station: ITV +1           (2,2044,10101 EPG: None) No data broadcast
19:42:13:751 Station: more>movies      (2,2076,54110 EPG: None) No data broadcast
19:42:13:751 Station: movies4men       (2,2081,51116 EPG: None) No data broadcast
19:42:13:752 Station: mov4men+1        (2,2081,51118 EPG: None) No data broadcast
19:42:13:752 Station: Horse & Country  (2,2076,54140 EPG: None) No data broadcast
19:42:14:332 Station: Channel i        (2,2080,50891 EPG: None) No data broadcast
19:42:14:332 Station: m>movies+1       (2,2081,51120 EPG: None) No data broadcast
19:42:14:332 Station: The Style Ntwk   (2,2313,5327 EPG: None) No data broadcast
19:42:14:332
19:42:14:332 ============================ Output Data ==============================
19:42:14:332
19:42:14:333 <S> Summary: Total Stations = 0 Total Gaps = 0 Total Overlaps = 0 Total Time = 00:02:19.7599938
19:42:14:334 Deleting any existing version of output file
19:42:14:336 Creating output file: C:\ProgramData\Team MediaPortal\MediaPortal TV Server\xmltv\TVGuide.xml
19:42:14:337 <C> Finished - created 0 EPG entries
19:42:14:338 <e> No data collected
19:42:14:338 <e> Exiting with code = 13
19:42:14:379 Changing menu availability to True
19:42:14:379 Save availability changed to False:False


SJB

574 posts

Ultimate Geek
+1 received by user: 7

Trusted

  Reply # 955475 20-Dec-2013 13:41 Send private message

According to this line in the log it's using tuner A

19:41:51:841 Using tuner 1: TBS 6981 BDA DVBS/S2 A Tuner/Demod

But in any case it doesn't get a signal lock and proceeds because the signal quality is not zero. However it is very low at 5% so unsurprisingly it doesn't receive any data. Check what's in the log for signal lock/signal quality for the working tuner.

If that was my card I'd assume the tuner was faulty especially as the other tuner works fine. EPGC doesn't know they are on a single piece of hardware. It just sees 2 tuners and treats them exactly the same.

Also I have seen instances where it was possible to use a tuner to watch programmes successfully but EPGC couldn't receive any data. Maybe that's the case with yours.



14 posts

Geek


  Reply # 1004737 13-Mar-2014 10:43 Send private message

After a long break at looking into this, I think I've found the reason why I have this problem.
...and think it's the MediaPortal TV Server service that's causing it. i.e. After stopping the MP TV service, I can successfully run the EPG collector every time. ...and I mean every time! Now my setup only has a single source/cable connected to my sat dish but my receiver card has 2 ports, so one of them (currently the A port) on my TBS 6981 does not have a connection to my sat dish which means I have to set my channel B to be the one to use to collect my EPG. (Doesn't seem to work if I select the "select any available channel" option) However as soon I fire-up my MP TV service even if I'm not recording or watching any channels, then the problem is back again. ...so could be some setting in MP that I've not set correctly. Who knows...!

Anyway, thought it may be useful to share this info, and if anyone has any ideas about how to really fix this collector-MP conflict then I'd certainly appreciate it. ...but, for now, I have a workaround.

FWIW, I tried using the MP webEPG plugin but it really is nowhere near as good as EPG Collector. For example, webEPG can't collect EPG for red-buttons on the BBC, and loads of the "mapping" problems mean that many of my free-sat channels had no data. ...so sticking with EPG Collector!

SJB

574 posts

Ultimate Geek
+1 received by user: 7

Trusted

  Reply # 1004798 13-Mar-2014 11:46 Send private message

'Any available tuner' doesn't work because, from the previous log posting, the tuner reports a signal quality of 5 even though there is no cable connected. EPGC therefore assumes its OK to use that tuner and gets no data.

Maybe MP Server is holding onto the tuner(s) the whole time its loaded.



14 posts

Geek


  Reply # 1004801 13-Mar-2014 11:51 Send private message

Yes, I think that the MP TV Service is hanging onto the channel. I'll look into the details of why and if it can be configured to "let go" when I've a bit more time. I'm just releived that I now have a work-around as my other options seemed to include "no data" on many of my Free Sat channels. I'll update if I find anything.

858 posts

Ultimate Geek
+1 received by user: 21

Trusted

  Reply # 1004882 13-Mar-2014 13:17 Send private message

Hi folks

robatbentley: Yes, I think that the MP TV Service is hanging onto the channel. I'll look into the details of why and if it can be configured to "let go" when I've a bit more time. I'm just releived that I now have a work-around as my other options seemed to include "no data" on many of my Free Sat channels. I'll update if I find anything.


TV Server creates the BDA graph when first loaded if configured to preload the tuner, but otherwise it only creates the graph when the tuner is first needed to tune a channel.
The graph is only running when timeshifting or recording.
TV Server configuration determines whether the graph is paused or stopped when the tuner is not in use.

In short, the reasons TV Server would prevent or interrupt EPG Collector (or any other software) is if you:
1. Have "when card enters idle state" set to "pause card".
http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/02_TV_Servers#Edit_Tuner_Settings

2. You're timeshifting or recording.
3. You have the idle EPG grabber enabled.
http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/05_DVB_EPG

I note that use of the EPG Collector may be superfluous if you're using MP and simply grabbing EPG for Freeview satellite.

mm

SJB

574 posts

Ultimate Geek
+1 received by user: 7

Trusted

  Reply # 1005067 13-Mar-2014 16:31 Send private message

mm - if I remember correctly doesn't a tuner only become allocated to a process when the graph is running?

Or is it dependent on how the tuner driver behaves?

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