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2329 posts

Uber Geek
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  Reply # 674534 20-Aug-2012 12:43 Send private message

Well, I don't think most people will see any big speed advantage going from 30mbit to 100mbit.
Someone like my mum certainly wouldn't, but a flat for 5-6 heavy data using students might. I think a "call and ask and if you really want 100mbit we'll sell it to you" is probably the right way to go, for now.

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  Reply # 674537 20-Aug-2012 12:47 Send private message

kyhwana2: Well, I don't think most people will see any big speed advantage going from 30mbit to 100mbit.
Someone like my mum certainly wouldn't, but a flat for 5-6 heavy data using students might. I think a "call and ask and if you really want 100mbit we'll sell it to you" is probably the right way to go, for now.


Agreed!


817 posts

Ultimate Geek
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UberGroup

  Reply # 674540 20-Aug-2012 12:51 Send private message

networkn:
Beccara:
networkn:
kyhwana2:
maxzzz: I think that its not too bad allowance wise but I would have preferred with a 100mbps connection. As even today we can have a cheaper connection using VDSL2 that will be pretty much 30/10 or even faster (with a lower data cap I admit)...


I think I already explained why they aren't offering 100mbit, it's because people don't understand how the internet works and will be a support nightmare when they keep ringing support and asking why they can't get 100mbit to some server in europe..



I think that's unlikely to be the actual reason they aren't offering it!


Really? How much helpdesk time do you have?

We get alot of calls about our 50mbit plans when clients on 802.11g can only get 10-20mbit, It DOES matter


Well about 20 years of commercially supporting clients in IT. Speed issues are part of being an ISP. Are you saying Ubergroup wouldn't offer 100Mbit for that reason? It might be a contributing factor but I seriously doubt it's the reason. Unless they chose to comment I doubt we will know for sure. I would suggest greater reason would be lack of uptake, or lack of need.




Thats great Biz != Retail, I'm not saying anything about UberGroup as I never do but how much support time per client is going to be required is going to play a HUGE part of the costing workup's everyone is doing, You want to guess how many times we get asked for compensation because a client can't get 50mbit because it's a Win98 comp or 802.11b/g AP?




Most problems are the result of previous solutions...

All comment's I make are my own personal opinion and do not in any way, shape or form reflect the views of current or former employers unless specifically stated 

381 posts

Ultimate Geek
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  Reply # 675164 21-Aug-2012 16:15 Send private message

kyhwana2: Well, I don't think most people will see any big speed advantage going from 30mbit to 100mbit.

Agree, take a the current situation we are in if you have UFB at 100/50 the bottle neck is no longer your connection its the connection between NZ and the outside world. Yes International transit is a hell of a lot faster then 100/50mbit but its not cost affective for a ISP to offer 100/50 speeds at residential rates.

You would find that the Marjory of people that want 100/50 just want it for the hell of it (nothing wrong with that) and the other half are leeches that want to backup the internet.

30/10 I think is plenty for now and can grow when its needed.

Beccara:
Thats great Biz != Retail, I'm not saying anything about UberGroup as I never do but how much support time per client is going to be required is going to play a HUGE part of the costing workup's everyone is doing, You want to guess how many times we get asked for compensation because a client can't get 50mbit because it's a Win98 comp or 802.11b/g AP?


4 Years ago in my Retail helpdesk days I regularly was told I don't know what I'm talking about when a customers ADSL connection will not go at 100Mbit, I had one guy demanding credits he belive what he belive and nothing I said was going to change his mind as clearly I did not know what I was talking about.

You get this all the time in NZ, People will look at their 100/50 speeds and complain when is not running at 100/50 speeds. Residential customers will use ANY excuse to demand credits every ISP has at least 5 people larger ISP maybe more that pretty much get Free everything because they complain about everything they look for problems.




---------------------------------------------------------------
Nebukadnessar
ISP: Slingshot Unlimited
Speed: 37/3 VDSL MSAN (tester)


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