Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



140 posts

Master Geek
+1 received by user: 4


Topic # 102726 21-May-2012 12:34 Send private message

Has anyone else hit 100% of the data usage and then recieved a txt let you know? I've gone over a couple of times, always get the 80% txt but never one to tell me when hit 100%.

Guy at work (who I convinced to change to Skinny) went over his limit, and it used $60 of his prepay. He rang Skinny and they said we should receive a 100% txt, but he never did.

Just wondering if anyone else is actually receiving these or not.

Create new topic
270 posts

Ultimate Geek
+1 received by user: 20

Trusted
Skinny

  Reply # 629618 23-May-2012 20:22 Send private message

Monza: Has anyone else hit 100% of the data usage and then recieved a txt let you know? I've gone over a couple of times, always get the 80% txt but never one to tell me when hit 100%.

Guy at work (who I convinced to change to Skinny) went over his limit, and it used $60 of his prepay. He rang Skinny and they said we should receive a 100% txt, but he never did.

Just wondering if anyone else is actually receiving these or not.


Hi I'm sorry if you were told that you would see a notification at 100% as that is not correct.  I will make sure that the reps understand this.

We send a notification once you get to 80% for data.  Here is the text from the website: -

Low balance notifications are sent when your balance reaches 50c or less.
Data quota used notifications are sent at 80% of NZ included data under your plan or Add-on used.
SMS quota used notifications are sent when all texts included on your Weekly Plan are used.
Voice quota used notifications are sent when all NZ included voice minutes on your Weekly Plan are used. Weekly Plan (Base Plan) notifications are sent 24 hours prior to your Weekly Plan renewal date & time.

Cheers

Paul

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

MH 17 "shot down" all dead
Created by joker97, last reply by turnin on 22-Jul-2014 16:56 (196 replies)
Pages... 12 13 14


Skinny's new aggressive ad campaign
Created by Yabanize, last reply by mattwnz on 21-Jul-2014 21:57 (49 replies)
Pages... 2 3 4


Huge Fuss, didn't even make it a year.
Created by networkn, last reply by Glassboy on 22-Jul-2014 19:50 (121 replies)
Pages... 7 8 9


Cunliffe on Holiday
Created by networkn, last reply by oxnsox on 22-Jul-2014 18:43 (33 replies)
Pages... 2 3


Insulation - good deals?
Created by Fred99, last reply by Handle9 on 19-Jul-2014 18:08 (15 replies)

VDSL router/modem to replace Telecom model
Created by Davoid, last reply by Inphinity on 22-Jul-2014 12:18 (12 replies)

Telecom and temporarily moving
Created by Tel69, last reply by NonprayingMantis on 19-Jul-2014 21:34 (12 replies)

Those were the days......Xtra Jetstream plans 10 yrs ago
Created by clinty, last reply by Behodar on 22-Jul-2014 20:24 (22 replies)
Pages... 2



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.