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192 posts

Master Geek


Topic # 105704 8-Jul-2012 22:02 Send private message

Anyone with skinny mobile data experiencing outage issues? I'm in christchurch and haven't been able to use mobile data for last 4 hours. It was working fine prior to it. 

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795 posts

Ultimate Geek
+1 received by user: 3


  Reply # 652675 8-Jul-2012 22:40 Send private message

I have same problem here. Restarted my phone 4 times, pushed internet button, light would go on but no connection. I'm glad you posted on here as at least I know its not my phone now! Thanks :)



192 posts

Master Geek


  Reply # 652678 8-Jul-2012 22:45 Send private message

Ouch man wish you replied earlier, I'm going though a phone reset now :( 

So its not my phone's problem, i've got a galaxy s3, and also an S2, I tried the sim in both(with micro sim to normal adapter, usually works) but doesn't work in both phones. Can text/call but no internet. 

Tried entering the APN details over and over, deleted, added new apn etc but no success.

Right now resetting phone and will see how it goes, it was such a pain to get my new s3 the way I like it on s2, took ages to restore apps, since s3 is not rooted ( do not see the point of rooting an s3 as it is awesome straight out of box)



192 posts

Master Geek


  Reply # 652679 8-Jul-2012 22:51 Send private message

And I did a reset for nothing. Internet still not working, able to connect to wifi but  no mobile data. This never happened while I was with Vodafone and 2deg. Hmm.



192 posts

Master Geek


  Reply # 652686 8-Jul-2012 23:41 Send private message

I'm hoping someone has a fix for this tomorrow which do not require another reset! Right now going through restoring 10,000 + sms taking yonks and not fun configuring everything to way it was since phone is not yet rooted. Thanks in advance for any help.

140 posts

Master Geek
+1 received by user: 4


  Reply # 652713 9-Jul-2012 07:11 Send private message

Stopped working for me late last night, still not working now. Will call them at 8:30...



192 posts

Master Geek


  Reply # 652715 9-Jul-2012 07:35 Send private message

Honestly speaking while using internet i felt skinny loads pages faster than two degrees, but in multiple speed tests performed, skinny is averaging at 3000kbps where two degrees averaging 4.5 /5000kbps. Any idea why?



192 posts

Master Geek


  Reply # 652716 9-Jul-2012 07:37 Send private message

Btw 3g is still not working. Hopefully they sorry it out asap.

16521 posts

Uber Geek
+1 received by user: 1416

Trusted
Vodafone NZ

  Reply # 652721 9-Jul-2012 07:47 Send private message

everybodylovesfebs: Btw 3g is still not working. Hopefully they sorry it out asap.


Sorry it out??






192 posts

Master Geek


  Reply # 652725 9-Jul-2012 07:51 Send private message

my bad, i blame Swype, it's meant to read sort it out.

140 posts

Master Geek
+1 received by user: 4


  Reply # 652735 9-Jul-2012 08:30 Send private message

Monza: Stopped working for me late last night, still not working now. Will call them at 8:30...


Tried to call, not open until 9.

So the new network that uses the XT network is having an XT moment....

140 posts

Master Geek
+1 received by user: 4


  Reply # 652748 9-Jul-2012 09:14 Send private message

Spoke to a CSR, no ETA on fix but working on it...

301 posts

Ultimate Geek
+1 received by user: 21

Trusted
Skinny

  Reply # 652773 9-Jul-2012 10:04 Send private message

Monza: Spoke to a CSR, no ETA on fix but working on it...


Hi Sorry everyone for the problems caused.  The team are working flat out to get it up and running again.  I will update as soon as I have more info.  cheers Paul.

301 posts

Ultimate Geek
+1 received by user: 21

Trusted
Skinny

  Reply # 652790 9-Jul-2012 10:36 Send private message

LivingSkinny:
Monza: Spoke to a CSR, no ETA on fix but working on it...


Hi Sorry everyone for the problems caused.  The team are working flat out to get it up and running again.  I will update as soon as I have more info.  cheers Paul.


Hi All 

Data is back up and running now.  Again apologies for the inconvenience of this.  

Regards

Paul.

795 posts

Ultimate Geek
+1 received by user: 3


  Reply # 652846 9-Jul-2012 11:48 Send private message

Skinny - excellent service as always!

140 posts

Master Geek
+1 received by user: 4


  Reply # 659202 20-Jul-2012 16:13 Send private message

I can't get data for the last half an hour or so, restarted phone etc. Anyone else having issues?

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