Palm Pre appears to fill XT network credentials, but only limited reception.

Forums › Skinny › Palm Pre appears to fill XT network credentials, but only limited reception.

colepaul

3 posts

Wannabe Geek

Topic # 107522 13-Aug-2012 21:30
I purchased a Palm Pre (GSM quad band 850,900,1800,1900and HSDPA 850,1900,2100) on the belief that it was going to work on the Skinny XT network. I find that I get very limited reception (2 bars) and wonder if I am only getting the in-fill 2100 band and not the 850 band. Is it possible that the850 band is not enabled? I know that the IMEI number check says that the phone will not work on the skinny network, but is that test/check infallible? Getting this to workwould be great. Contacts moved easily to new Palm.

johnr

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Vodafone NZ

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Reply # 671976 13-Aug-2012 21:31
GSM850 or UMTS / WCDMA 850Mhz? What happens if you put another carriers SIM in the handset? John Systems Engineer Vodafone NZ http://forum.vodafone.co.nz

colepaul

3 posts

Wannabe Geek

Reply # 671985 13-Aug-2012 21:47
2degrees sim seems to work OK, but the reason to change to Telecoms network is coverage. I work around rural areas where telecom has better chance of viable connecttion

johnr

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Reply # 671989 13-Aug-2012 21:50
If a 2Degrees SIM works fine and the network settings on the handset are set to use 3G then looks like it's back to handset Systems Engineer Vodafone NZ http://forum.vodafone.co.nz

joff_nz

257 posts

Ultimate Geek

Reply # 671990 13-Aug-2012 21:50
The imei checker is not particularly reliable IME. How certain are you that the phone supports hspa 850? Is that information from the box? Handset? Manual? A website? The seller etc Usual disclaimer regarding my employer http://twitter.com/joff_nz

freitasm

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Geekzone

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Reply # 672007 13-Aug-2012 22:13
The Palm Pre was launched with AT&T and it should work just fine with Telecom. How is the signal strength for other handsets in the same location? Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) Geekzone Price comparison \| Amazon Kindle order page \| How to get the best out of Geekzone \| New Zealand IT Jobs \| Geekzone News \| Jinglebugs

colepaul

3 posts

Wannabe Geek

Reply # 672049 14-Aug-2012 06:36
the phone was purchased off ebay uk and the properties bracketed in the initial forum commentwere as on the ebay website. If there is doubt that those details are correct,...Am I able to check band compatibility from the phone itself?

johnr

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Reply # 672050 14-Aug-2012 06:43
Check under settings and networks, Systems Engineer Vodafone NZ http://forum.vodafone.co.nz

freitasm

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Reply # 672054 14-Aug-2012 07:55
If this is the UK version then I'm not confident it will run on XT anymore. Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) Geekzone Price comparison \| Amazon Kindle order page \| How to get the best out of Geekzone \| New Zealand IT Jobs \| Geekzone News \| Jinglebugs

LivingSkinny

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Reply # 672515 14-Aug-2012 21:43
colepaul: I purchased a Palm Pre (GSM quad band 850,900,1800,1900and HSDPA 850,1900,2100) on the belief that it was going to work on the Skinny XT network. I find that I get very limited reception (2 bars) and wonder if I am only getting the in-fill 2100 band and not the 850 band. Is it possible that the850 band is not enabled? I know that the IMEI number check says that the phone will not work on the skinny network, but is that test/check infallible? Getting this to workwould be great. Contacts moved easily to new Palm. Can you send me a PM with the IMEI please and I'll see what I can find out