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FC



8 posts

Wannabe Geek


Topic # 110469 9-Oct-2012 20:08 Send private message

Hi, Just bought a Skinny SIM yesterday and successfully ported my old VFNZ number across today. Successfuly sign up online and got one free week of loose lips. Able to make calls, surf the net, receive text but unable to reply or send text. Check text message setting and the service centre = +64204864236, SMS access = circuit switched, Email gateway = not set. Check text message balance @ *888# and see that I still have 100 NZ text left.

Not sure what is wrong here? Anyone able to help?

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17093 posts

Uber Geek
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Vodafone NZ

  Reply # 698710 9-Oct-2012 20:56 Send private message

First off I would make sure you can send SMS with same SIM in another handset as issue might not even be handset setting related




FC



8 posts

Wannabe Geek


  Reply # 698728 9-Oct-2012 21:23 Send private message

I just tested the same skinny SIM onto 2 of my other handset - Sony Ericsson W905a and Telecom/ZTE R6 and the same problem is occuring that I still am unable to send an SMS but receive SMS is fine.

And lastly also tested on Samsung Galaxy S2 and similar problem of not sending SMS on the same Skinny SIM

17093 posts

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Vodafone NZ

  Reply # 698746 9-Oct-2012 21:40 Send private message

You should be contacting Skinny support and advising this to them, Does not sound like a handset issue but something on the Skinny side of things out of your control





FC



8 posts

Wannabe Geek


  Reply # 699495 11-Oct-2012 09:34 Send private message

Just finally found why I am unable to send SMS. Whenever you swap a Skinny SIM onto your handset you have to manually change the message setting number to +64277438600 as the network doesn't automatically overwrites that for you. Would be great if this information is online whenever customer is migrating from either VFNZ/TNZ/2d onto Skinny that the customer need to ensure that the message setting number is replace manually with +64277438600

331 posts

Ultimate Geek
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Skinny

  Reply # 702589 17-Oct-2012 16:23 Send private message

FC: Just finally found why I am unable to send SMS. Whenever you swap a Skinny SIM onto your handset you have to manually change the message setting number to +64277438600 as the network doesn't automatically overwrites that for you. Would be great if this information is online whenever customer is migrating from either VFNZ/TNZ/2d onto Skinny that the customer need to ensure that the message setting number is replace manually with +64277438600


Glad you got it sorted - we have updated the SMS help section with the message centre number

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