Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



1375 posts

Uber Geek
+1 received by user: 6


Topic # 97164 12-Feb-2012 15:15 Send private message

Hi guys,
Just wanting to share my experience with 1 seconds of WAP usage on my cell phone. This cost me 2 cents and telecom refused to refund it to my account no matter how angry i got. This annoyed me as i had $9.98 when i needed $10 for my 2,000 txts for the month.

Today, i topped up my skinny sim card with $5. I instantly only had $1 left as it bought my loose lips combo, sadly i wanted busy fingers. I called up skinny. A nice lady answered.

She refunded my money happily and swapped my combo over, then said i can keep both of them for this week only costing me $4. Thats not bad getting both busy fingers and loose lips for $4 !!

living skinny = win 




gz ftw

Create new topic
5265 posts

Uber Geek
+1 received by user: 202

Subscriber

  Reply # 580541 12-Feb-2012 17:30 Send private message

Why should Telecom or any other carrier refund you for data you have used??

 

By the way Skinny is  a Telecom company.




Regards,

Old3eyes

16099 posts

Uber Geek
+1 received by user: 1155

Trusted
Vodafone NZ

  Reply # 580544 12-Feb-2012 17:34 Send private message

Data is charged by the amount moved not time unless it CSD






1375 posts

Uber Geek
+1 received by user: 6


  Reply # 580603 12-Feb-2012 21:58 Send private message

old3eyes: Why should Telecom or any other carrier refund you for data you have used??

 

By the way Skinny is  a Telecom company.


dont they just rent lines from telecom?
when it comes down to a pitiful 2 cents, they should refund it because not everyone can run into the store and spend another $10-$20 on top ups.  




gz ftw

6835 posts

Uber Geek
+1 received by user: 314


  Reply # 580606 12-Feb-2012 22:02 Send private message

b0untypure1:
old3eyes: Why should Telecom or any other carrier refund you for data you have used??

?

By the way Skinny is ?a Telecom company.


dont they just rent lines from telecom?
when it comes down to a pitiful 2 cents, they should refund it because not everyone can run into the store and spend another $10-$20 on top ups. ?


Yes I think they should have too. Not because you were in the right, as it sounded like you did use some data, but just good customer service, that wouldn't actually cost them anything.
As far as I am aware skinny is sort of telecoms low cost brand, targeting a younger demographic, to compete with 2 degrees.

16099 posts

Uber Geek
+1 received by user: 1155

Trusted
Vodafone NZ

  Reply # 580627 12-Feb-2012 23:12 Send private message

b0untypure1:
old3eyes: Why should Telecom or any other carrier refund you for data you have used??

?

By the way Skinny is ?a Telecom company.


dont they just rent lines from telecom?
when it comes down to a pitiful 2 cents, they should refund it because not everyone can run into the store and spend another $10-$20 on top ups. ?


Skinny is 100% owned by Telecom NZ they are not really a MVNO




Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Geekzone giveaway: Thecus N2310 NAS
Created by freitasm, last reply by Dunnersfella on 24-Jul-2014 23:17 (81 replies)
Pages... 4 5 6


Is chorus going to deliberately slow adsl internet down
Created by rugrat, last reply by NonprayingMantis on 24-Jul-2014 18:44 (38 replies)
Pages... 2 3


MH 17 "shot down" all dead
Created by joker97, last reply by ScuL on 24-Jul-2014 21:40 (203 replies)
Pages... 12 13 14


PB Computers experiences
Created by KiwiNZ, last reply by blakamin on 24-Jul-2014 20:43 (41 replies)
Pages... 2 3


Huge Fuss, didn't even make it a year.
Created by networkn, last reply by Glassboy on 22-Jul-2014 19:50 (121 replies)
Pages... 7 8 9


Skinny's new aggressive ad campaign
Created by Yabanize, last reply by Yabanize on 22-Jul-2014 23:35 (52 replies)
Pages... 2 3 4


Sickening floral smell in car, What next?
Created by TimA, last reply by Sidestep on 25-Jul-2014 03:52 (32 replies)
Pages... 2 3


Giving notice
Created by IlDuce, last reply by kharris on 24-Jul-2014 17:36 (15 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.