Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



1374 posts

Uber Geek
+1 received by user: 5


Topic # 97164 12-Feb-2012 15:15 Send private message

Hi guys,
Just wanting to share my experience with 1 seconds of WAP usage on my cell phone. This cost me 2 cents and telecom refused to refund it to my account no matter how angry i got. This annoyed me as i had $9.98 when i needed $10 for my 2,000 txts for the month.

Today, i topped up my skinny sim card with $5. I instantly only had $1 left as it bought my loose lips combo, sadly i wanted busy fingers. I called up skinny. A nice lady answered.

She refunded my money happily and swapped my combo over, then said i can keep both of them for this week only costing me $4. Thats not bad getting both busy fingers and loose lips for $4 !!

living skinny = win 




gz ftw

Create new topic
5001 posts

Uber Geek
+1 received by user: 166

Subscriber

  Reply # 580541 12-Feb-2012 17:30 Send private message

Why should Telecom or any other carrier refund you for data you have used??

 

By the way Skinny is  a Telecom company.




Regards,

Old3eyes

15566 posts

Uber Geek
+1 received by user: 829

Trusted
Vodafone NZ
Subscriber

  Reply # 580544 12-Feb-2012 17:34 Send private message

Data is charged by the amount moved not time unless it CSD






1374 posts

Uber Geek
+1 received by user: 5


  Reply # 580603 12-Feb-2012 21:58 Send private message

old3eyes: Why should Telecom or any other carrier refund you for data you have used??

 

By the way Skinny is  a Telecom company.


dont they just rent lines from telecom?
when it comes down to a pitiful 2 cents, they should refund it because not everyone can run into the store and spend another $10-$20 on top ups.  




gz ftw

6125 posts

Uber Geek
+1 received by user: 213


  Reply # 580606 12-Feb-2012 22:02 Send private message

b0untypure1:
old3eyes: Why should Telecom or any other carrier refund you for data you have used??

?

By the way Skinny is ?a Telecom company.


dont they just rent lines from telecom?
when it comes down to a pitiful 2 cents, they should refund it because not everyone can run into the store and spend another $10-$20 on top ups. ?


Yes I think they should have too. Not because you were in the right, as it sounded like you did use some data, but just good customer service, that wouldn't actually cost them anything.
As far as I am aware skinny is sort of telecoms low cost brand, targeting a younger demographic, to compete with 2 degrees.

15566 posts

Uber Geek
+1 received by user: 829

Trusted
Vodafone NZ
Subscriber

  Reply # 580627 12-Feb-2012 23:12 Send private message

b0untypure1:
old3eyes: Why should Telecom or any other carrier refund you for data you have used??

?

By the way Skinny is ?a Telecom company.


dont they just rent lines from telecom?
when it comes down to a pitiful 2 cents, they should refund it because not everyone can run into the store and spend another $10-$20 on top ups. ?


Skinny is 100% owned by Telecom NZ they are not really a MVNO




Create new topic








Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Telecom introduces unlimited broadband data plan
Created by freitasm, last reply by firefuze on 24-Apr-2014 13:30 (99 replies)
Pages... 5 6 7


Stonedine
Created by Lizard1977, last reply by mattwnz on 24-Apr-2014 15:45 (67 replies)
Pages... 3 4 5


Auckland Transport Hop card - look out for errors
Created by robjg63, last reply by sbiddle on 24-Apr-2014 20:48 (21 replies)
Pages... 2


Windows 8 System Mechanics
Created by eme, last reply by eme on 24-Apr-2014 21:10 (20 replies)
Pages... 2


Using my Mac to ring family in the UK
Created by Geektastic, last reply by nakedmolerat on 24-Apr-2014 11:28 (19 replies)
Pages... 2


Telecom has started metering their TiVo customers' broadband usage (WITHOUT PRENOTIFICATION)
Created by Peteriv, last reply by mattwnz on 24-Apr-2014 15:11 (74 replies)
Pages... 3 4 5


Forms of government for New Zealand
Created by charsleysa, last reply by gzt on 24-Apr-2014 21:36 (176 replies)
Pages... 10 11 12


Parallel imported product
Created by Wills1, last reply by joker97 on 23-Apr-2014 21:01 (53 replies)
Pages... 2 3 4



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.