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2311 posts

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Topic # 98449 28-Feb-2012 17:26 Send private message

I was in need of someone to talk to today, and thought about texting youthline, but my texts keep failing to send. Same problem in another phone with my SIM.

Someone should really look into this if it is a network fault because seeming that their market is teens, who quite often need to use YouthLine, it could cause quite a lot of problems down the line. 

Anyone else able to verify this fault?

Edit: Their number is 234 to text. 





2013 MacBook Air (4GB/1.3GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 5 (16GB/White/Telecom NZ) - Xperia Z C6603 (16GB/Purple/Telecom NZ)

Sam, Auckland 
Skype: tardtasticx

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Spark NZ

  Reply # 587964 28-Feb-2012 18:31 Send private message

After the text failed, did you try phoning them?

Cheers - N



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  Reply # 587968 28-Feb-2012 18:36 Send private message

Talkiet: After the text failed, did you try phoning them?

Cheers - N


I can't bring myself to talk. Its much easier typing it out without sounding like a dying whale. 





2013 MacBook Air (4GB/1.3GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 5 (16GB/White/Telecom NZ) - Xperia Z C6603 (16GB/Purple/Telecom NZ)

Sam, Auckland 
Skype: tardtasticx

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Spark NZ

  Reply # 587971 28-Feb-2012 18:40 Send private message

tardtasticx:
Talkiet: After the text failed, did you try phoning them?

Cheers - N


I can't bring myself to talk. Its much easier typing it out without sounding like a dying whale. 


[email protected]

Cheers - N




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  Reply # 588564 29-Feb-2012 21:28 Send private message

They don't seem to reply to their emails. No response yet. Too late though. Guess I just needed a long bath and sleep to sort my mind out. Still, this main problem needs to be fixed pretty soon I think.

-Sam





2013 MacBook Air (4GB/1.3GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 5 (16GB/White/Telecom NZ) - Xperia Z C6603 (16GB/Purple/Telecom NZ)

Sam, Auckland 
Skype: tardtasticx

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Skinny

  Reply # 588697 1-Mar-2012 09:12 Send private message

tardtasticx:  Still, this main problem needs to be fixed pretty soon I think.

-Sam


I've raised an incident for this - will let you know when it is fixed 

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  Reply # 619000 3-May-2012 18:07 Send private message

Still doesn't work Skinny. I know someone who tried again a few days ago and now it says sent but the texts never get through. Taking a bit long considering what it is don't you think?

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Skinny

  Reply # 619024 3-May-2012 19:33 Send private message

tritex: Still doesn't work Skinny. I know someone who tried again a few days ago and now it says sent but the texts never get through. Taking a bit long considering what it is don't you think?


Hmmm, this was implemented in 29th March.  I've just tested with them and they receive the text but can't reply.  We'll continue to look at that but in the meantime I will warn them to call back rather than text.



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  Reply # 619027 3-May-2012 19:42 Send private message

Yeh i recieved a reply from them on facebook a while ago, they said the service should be working again but it isn't





2013 MacBook Air (4GB/1.3GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 5 (16GB/White/Telecom NZ) - Xperia Z C6603 (16GB/Purple/Telecom NZ)

Sam, Auckland 
Skype: tardtasticx

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  Reply # 619930 5-May-2012 01:13 Send private message

I just tried to do PPSR TXTB4UBUY service (To check if there is money owing on vehicle, text costs $1.02, send plate number to 3463), it immediately said sending failed so I guess Skinny can't do this?

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