Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



406 posts

Ultimate Geek
+1 received by user: 38

Trusted

Topic # 99578 22-Mar-2012 10:14 Send private message

Hi all,

My wife ported her Vodafone number to Skinny many weeks ago.  Now we found a problem: she cannot receive online code from the National Bank so she cannot do online payment.  She is using a Skinny Nokia C-01 phone

We have an oversea visitor experiencing the same problem.  She is using a Skinny number and cannot get the online code to be sent to her iPhone 4.

Any ideas about what went wrong?  When can this be fixed?  This is annoying.

Thanks!

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4
285 posts

Ultimate Geek
+1 received by user: 64

Trusted
Subscriber

  Reply # 598536 22-Mar-2012 10:16 Send private message

At the risk of asking a stupid question, have you reported this issue to the Bank?

851 posts

Ultimate Geek
+1 received by user: 11


  Reply # 598561 22-Mar-2012 10:38 Send private message

Ditto with Kiwibank. I don't use text banking so not a problem to me, but friends on Skinny have passed comment their ported numbers aren't receiving the messages.

17249 posts

Uber Geek
+1 received by user: 1730

Trusted
Vodafone NZ

  Reply # 598563 22-Mar-2012 10:39 Send private message

Best idea is to contact the bank as they will use a 3rd party vendor for the SMS codes




154 posts

Master Geek
+1 received by user: 4


  Reply # 598679 22-Mar-2012 14:40 Send private message

Have added these issues to bug list thread
http://www.geekzone.co.nz/forums.asp?forumid=137&topicid=98680

1596 posts

Uber Geek
+1 received by user: 50

Trusted

  Reply # 598755 22-Mar-2012 17:45 Send private message

Yeah contact national bank as it is their issue.

I'm surprised that as a Psudo MVNO that txts don't just work, but it might be the case that the Telecom SMS connections won't take messages for Skinny numbers




Generally known online as OpenMedia, now working for Red Hat New Zealand as a Solution Architect for all things Linux, Virtual and of course Cloud. Still playing with MythTV and digital media on the side.

17249 posts

Uber Geek
+1 received by user: 1730

Trusted
Vodafone NZ

  Reply # 598773 22-Mar-2012 18:13 Send private message

Skinny has it's own HOC code




334 posts

Ultimate Geek
+1 received by user: 41

Trusted
Skinny

  Reply # 598918 23-Mar-2012 09:22 Send private message

AKLWestie: Hi all,

My wife ported her Vodafone number to Skinny many weeks ago.  Now we found a problem: she cannot receive online code from the National Bank so she cannot do online payment.  She is using a Skinny Nokia C-01 phone

We have an oversea visitor experiencing the same problem.  She is using a Skinny number and cannot get the online code to be sent to her iPhone 4.

Any ideas about what went wrong?  When can this be fixed?  This is annoying.

Thanks!


Hi I've got this on the list to get fixed and will post when I have more info.    



406 posts

Ultimate Geek
+1 received by user: 38

Trusted

  Reply # 603629 2-Apr-2012 10:29 Send private message

Hi skinny, any update on this one?

334 posts

Ultimate Geek
+1 received by user: 41

Trusted
Skinny

  Reply # 604029 2-Apr-2012 17:27 Send private message

AKLWestie: Hi skinny, any update on this one?


Not really sorry, I do have someone working on the design to get this working but we don't have a timeline yet I'm afraid.  I'll post an update when we have a solution.



406 posts

Ultimate Geek
+1 received by user: 38

Trusted

  Reply # 621883 8-May-2012 20:27 Send private message

Hi Mr Skinny

Are you guys closer to a solution?

Thanks!

334 posts

Ultimate Geek
+1 received by user: 41

Trusted
Skinny

  Reply # 621950 8-May-2012 22:22 Send private message

AKLWestie: Hi Mr Skinny

Are you guys closer to a solution?

Thanks!


This issue impacts the receipt of text messages from Application Service Providers who typically use short codes.  These do not follow the same path as regular text messages and whilst Skinny uses the XT network we have our own systems beyond that.  

We have a solution agreed that is now going through the process to implement.  However once we have that in place and tested we have to work with the Application Service Providers so that they know where to send the messages.  We will prioritise these for example with Youth Line and Banking at the top of the list. 

So whilst we are getting closer to a solution, it is still likely to be a month away.  I can only apologise for the inconvenience it causes.  

You can believe it has my full attention though as Mrs LivingSkinny complains bitterly that she isn't receiving her New World coupons.  

3082 posts

Uber Geek
+1 received by user: 235

Trusted
Subscriber

  Reply # 621958 8-May-2012 22:30 Send private message

LivingSkinny: 

You can believe it has my full attention though as Mrs LivingSkinny complains bitterly that she isn't receiving her New World coupons.  


Probably why she's SKINNY Cool





154 posts

Master Geek
+1 received by user: 4


  Reply # 631790 29-May-2012 08:10 Send private message

LivingSkinny:
AKLWestie: Hi Mr Skinny

Are you guys closer to a solution?

Thanks!


This issue impacts the receipt of text messages from Application Service Providers who typically use short codes.  These do not follow the same path as regular text messages and whilst Skinny uses the XT network we have our own systems beyond that.  

We have a solution agreed that is now going through the process to implement.  However once we have that in place and tested we have to work with the Application Service Providers so that they know where to send the messages.  We will prioritise these for example with Youth Line and Banking at the top of the list. 

So whilst we are getting closer to a solution, it is still likely to be a month away.  I can only apologise for the inconvenience it causes.  

You can believe it has my full attention though as Mrs LivingSkinny complains bitterly that she isn't receiving her New World coupons.  


ASB updated thier smartphone app (both Android and iPhone) over the weekend, it now requires a netcode to be smsed to you to login for the first time. The sms netcode never arrives, rang ASB to see if there was a work around but no such luck.

Any update on when this will be fixed?

334 posts

Ultimate Geek
+1 received by user: 41

Trusted
Skinny

  Reply # 631880 29-May-2012 11:01 Send private message

Monza:
LivingSkinny:
AKLWestie: Hi Mr Skinny

Are you guys closer to a solution?

Thanks!


This issue impacts the receipt of text messages from Application Service Providers who typically use short codes.  These do not follow the same path as regular text messages and whilst Skinny uses the XT network we have our own systems beyond that.  

We have a solution agreed that is now going through the process to implement.  However once we have that in place and tested we have to work with the Application Service Providers so that they know where to send the messages.  We will prioritise these for example with Youth Line and Banking at the top of the list. 

So whilst we are getting closer to a solution, it is still likely to be a month away.  I can only apologise for the inconvenience it causes.  

You can believe it has my full attention though as Mrs LivingSkinny complains bitterly that she isn't receiving her New World coupons.  


ASB updated thier smartphone app (both Android and iPhone) over the weekend, it now requires a netcode to be smsed to you to login for the first time. The sms netcode never arrives, rang ASB to see if there was a work around but no such luck.

Any update on when this will be fixed?


No date yet I'm afraid - it has proven to be more complex than originally thought but the team are still focussed on it as a priority (along with MMS).

154 posts

Master Geek
+1 received by user: 4


  Reply # 633080 31-May-2012 08:46 Send private message

Thanks. Look forward to getting all these little niggles worked out so can get friends/co-workers signed up to Skinny too.

 1 | 2 | 3 | 4
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Jeremy Clarkson reported as being sacked from top gear
Created by KiwiNZ, last reply by MikeAqua on 30-Mar-2015 11:29 (167 replies)
Pages... 10 11 12


Semble SIM: compatible handsets
Created by DrDee, last reply by roobarb on 31-Mar-2015 23:23 (19 replies)
Pages... 2


Spark blocking MediaFire downloads
Created by BarryQuest, last reply by l43a2 on 31-Mar-2015 21:15 (36 replies)
Pages... 2 3


Cheap but good laptop for web browsing etc
Created by iamian, last reply by lokhor on 31-Mar-2015 14:35 (17 replies)
Pages... 2


Is your website mobile friendly?
Created by networkn, last reply by mattwnz on 31-Mar-2015 22:59 (15 replies)

Tattoos — Are they safe? Do they hurt?
Created by TLD, last reply by lNomNoml on 1-Apr-2015 00:14 (43 replies)
Pages... 2 3


NEON Spam
Created by michaelmurfy, last reply by sen8or on 30-Mar-2015 20:17 (14 replies)

Help! Best way to watch the cricket final online?
Created by aboylikedave, last reply by tdgeek on 30-Mar-2015 12:34 (29 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.