Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



388 posts

Ultimate Geek
+1 received by user: 35

Trusted

Topic # 99578 22-Mar-2012 10:14 Send private message

Hi all,

My wife ported her Vodafone number to Skinny many weeks ago.  Now we found a problem: she cannot receive online code from the National Bank so she cannot do online payment.  She is using a Skinny Nokia C-01 phone

We have an oversea visitor experiencing the same problem.  She is using a Skinny number and cannot get the online code to be sent to her iPhone 4.

Any ideas about what went wrong?  When can this be fixed?  This is annoying.

Thanks!

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4
240 posts

Master Geek
+1 received by user: 28

Trusted
Subscriber

  Reply # 598536 22-Mar-2012 10:16 Send private message

At the risk of asking a stupid question, have you reported this issue to the Bank?

794 posts

Ultimate Geek
+1 received by user: 3


  Reply # 598561 22-Mar-2012 10:38 Send private message

Ditto with Kiwibank. I don't use text banking so not a problem to me, but friends on Skinny have passed comment their ported numbers aren't receiving the messages.

16477 posts

Uber Geek
+1 received by user: 1396

Trusted
Vodafone NZ

  Reply # 598563 22-Mar-2012 10:39 Send private message

Best idea is to contact the bank as they will use a 3rd party vendor for the SMS codes




140 posts

Master Geek
+1 received by user: 4


  Reply # 598679 22-Mar-2012 14:40 Send private message

Have added these issues to bug list thread
http://www.geekzone.co.nz/forums.asp?forumid=137&topicid=98680

1565 posts

Uber Geek
+1 received by user: 45

Trusted

  Reply # 598755 22-Mar-2012 17:45 Send private message

Yeah contact national bank as it is their issue.

I'm surprised that as a Psudo MVNO that txts don't just work, but it might be the case that the Telecom SMS connections won't take messages for Skinny numbers




Generally known online as OpenMedia, now working for Red Hat New Zealand as a Solution Architect for all things Linux, Virtual and of course Cloud. Still playing with MythTV and digital media on the side.

16477 posts

Uber Geek
+1 received by user: 1396

Trusted
Vodafone NZ

  Reply # 598773 22-Mar-2012 18:13 Send private message

Skinny has it's own HOC code




298 posts

Ultimate Geek
+1 received by user: 21

Trusted
Skinny

  Reply # 598918 23-Mar-2012 09:22 Send private message

AKLWestie: Hi all,

My wife ported her Vodafone number to Skinny many weeks ago.  Now we found a problem: she cannot receive online code from the National Bank so she cannot do online payment.  She is using a Skinny Nokia C-01 phone

We have an oversea visitor experiencing the same problem.  She is using a Skinny number and cannot get the online code to be sent to her iPhone 4.

Any ideas about what went wrong?  When can this be fixed?  This is annoying.

Thanks!


Hi I've got this on the list to get fixed and will post when I have more info.    



388 posts

Ultimate Geek
+1 received by user: 35

Trusted

  Reply # 603629 2-Apr-2012 10:29 Send private message

Hi skinny, any update on this one?

298 posts

Ultimate Geek
+1 received by user: 21

Trusted
Skinny

  Reply # 604029 2-Apr-2012 17:27 Send private message

AKLWestie: Hi skinny, any update on this one?


Not really sorry, I do have someone working on the design to get this working but we don't have a timeline yet I'm afraid.  I'll post an update when we have a solution.



388 posts

Ultimate Geek
+1 received by user: 35

Trusted

  Reply # 621883 8-May-2012 20:27 Send private message

Hi Mr Skinny

Are you guys closer to a solution?

Thanks!

298 posts

Ultimate Geek
+1 received by user: 21

Trusted
Skinny

  Reply # 621950 8-May-2012 22:22 Send private message

AKLWestie: Hi Mr Skinny

Are you guys closer to a solution?

Thanks!


This issue impacts the receipt of text messages from Application Service Providers who typically use short codes.  These do not follow the same path as regular text messages and whilst Skinny uses the XT network we have our own systems beyond that.  

We have a solution agreed that is now going through the process to implement.  However once we have that in place and tested we have to work with the Application Service Providers so that they know where to send the messages.  We will prioritise these for example with Youth Line and Banking at the top of the list. 

So whilst we are getting closer to a solution, it is still likely to be a month away.  I can only apologise for the inconvenience it causes.  

You can believe it has my full attention though as Mrs LivingSkinny complains bitterly that she isn't receiving her New World coupons.  

3015 posts

Uber Geek
+1 received by user: 196

Trusted
Subscriber

  Reply # 621958 8-May-2012 22:30 Send private message

LivingSkinny: 

You can believe it has my full attention though as Mrs LivingSkinny complains bitterly that she isn't receiving her New World coupons.  


Probably why she's SKINNY Cool





140 posts

Master Geek
+1 received by user: 4


  Reply # 631790 29-May-2012 08:10 Send private message

LivingSkinny:
AKLWestie: Hi Mr Skinny

Are you guys closer to a solution?

Thanks!


This issue impacts the receipt of text messages from Application Service Providers who typically use short codes.  These do not follow the same path as regular text messages and whilst Skinny uses the XT network we have our own systems beyond that.  

We have a solution agreed that is now going through the process to implement.  However once we have that in place and tested we have to work with the Application Service Providers so that they know where to send the messages.  We will prioritise these for example with Youth Line and Banking at the top of the list. 

So whilst we are getting closer to a solution, it is still likely to be a month away.  I can only apologise for the inconvenience it causes.  

You can believe it has my full attention though as Mrs LivingSkinny complains bitterly that she isn't receiving her New World coupons.  


ASB updated thier smartphone app (both Android and iPhone) over the weekend, it now requires a netcode to be smsed to you to login for the first time. The sms netcode never arrives, rang ASB to see if there was a work around but no such luck.

Any update on when this will be fixed?

298 posts

Ultimate Geek
+1 received by user: 21

Trusted
Skinny

  Reply # 631880 29-May-2012 11:01 Send private message

Monza:
LivingSkinny:
AKLWestie: Hi Mr Skinny

Are you guys closer to a solution?

Thanks!


This issue impacts the receipt of text messages from Application Service Providers who typically use short codes.  These do not follow the same path as regular text messages and whilst Skinny uses the XT network we have our own systems beyond that.  

We have a solution agreed that is now going through the process to implement.  However once we have that in place and tested we have to work with the Application Service Providers so that they know where to send the messages.  We will prioritise these for example with Youth Line and Banking at the top of the list. 

So whilst we are getting closer to a solution, it is still likely to be a month away.  I can only apologise for the inconvenience it causes.  

You can believe it has my full attention though as Mrs LivingSkinny complains bitterly that she isn't receiving her New World coupons.  


ASB updated thier smartphone app (both Android and iPhone) over the weekend, it now requires a netcode to be smsed to you to login for the first time. The sms netcode never arrives, rang ASB to see if there was a work around but no such luck.

Any update on when this will be fixed?


No date yet I'm afraid - it has proven to be more complex than originally thought but the team are still focussed on it as a priority (along with MMS).

140 posts

Master Geek
+1 received by user: 4


  Reply # 633080 31-May-2012 08:46 Send private message

Thanks. Look forward to getting all these little niggles worked out so can get friends/co-workers signed up to Skinny too.

 1 | 2 | 3 | 4
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Another Trade Me competitor: SellShed
Created by freitasm, last reply by mattwnz on 20-Oct-2014 15:16 (22 replies)
Pages... 2


American legal jurisdiction in New Zealand
Created by ajobbins, last reply by Geektastic on 20-Oct-2014 22:48 (20 replies)
Pages... 2


Why would Suresignal calls be worse quality than non-Suresignal calls from the same location?
Created by Geektastic, last reply by gzt on 20-Oct-2014 15:08 (37 replies)
Pages... 2 3


Picture resizing on the forum
Created by Jase2985, last reply by freitasm on 18-Oct-2014 13:32 (13 replies)

Internet question...
Created by Geektastic, last reply by Geektastic on 17-Oct-2014 22:59 (40 replies)
Pages... 2 3


Just bought a TiVo online. No wireless adaptor. Will a standard one work? Or do I need the TiVo one ?
Created by Limerick, last reply by graemeh on 20-Oct-2014 16:03 (11 replies)

iPad Air 2 and iPad Mini 3. Gonna get one?
Created by Dingbatt, last reply by alexx on 20-Oct-2014 13:34 (45 replies)
Pages... 2 3


Why do people keep thinking National are doing a great job?
Created by sxz, last reply by BurningBeard on 20-Oct-2014 11:06 (155 replies)
Pages... 9 10 11



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.