We are very sorry to inform you that we have had to make the very difficult decision to withdraw our popular 'global mode' service from the market for the time being.
We sincerely to you for putting this halt to 'global mode,' which will happen tonight at 11.59pm.
While legal opinions have supported FYX's global mode under New Zealand law, it is important for us to cease operation of our Global Mode for now due to increased pressure.
If you do wish to continue with FYX, we would like to offer you a new, lesser price of $30.30 per month, with $0.30 per GB for data. We will also backdate this price to when you first signed up.
If you would like to leave the FYX service due to the discontinuation of Global Mode, we completely understand. We will refund you for any service you have used of ours to date, and if you have had to break any contracts to move to our service, we will refund you those costs with sufficient evidence.
FYX is committed to open access and will continue to work for the benefit of New Zealand consumers.
Andrew Schick and the FYX team