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61 posts

Master Geek


  Reply # 646667 26-Jun-2012 21:28 Send private message

so does that mean you are with Fyx and everything is good or everything is not so good?



40 posts

Geek
+1 received by user: 1


  Reply # 646688 26-Jun-2012 21:49 Send private message

We are now connected with FYX and everything is working fine. Our connection speed has dropped from 8Mbit with Vodafone to 5.5Mbit with FYX (due mainly to the setup of the Telecom / Chorus hardware in the exchange).

The support desk has generally been pretty good although they are only available to talk with during business hours.

28 posts

Geek


  Reply # 646838 27-Jun-2012 09:36 Send private message

Hi dteirney,

Can you DM me your username ... I'll see if there is any advantage in moving you to EUBA (if you are not on it already). That might improve your speed.

61 posts

Master Geek


  Reply # 646860 27-Jun-2012 10:14 Send private message

Could you check me too please. I also have noticed I seem to have drop outs from time to time, although it could be my imagingation.

Thanks


28 posts

Geek


  Reply # 646906 27-Jun-2012 11:21 Send private message

Hi enozkeeg,

DM your username through ...



40 posts

Geek
+1 received by user: 1


  Reply # 647380 28-Jun-2012 08:01 Send private message

The change to turn interleaving off actually seems to have made our connection rate slower. Now we are connecting at 5.0Mbit with line attenuation of 29dB and noise margin of 12.3dB. Throughput is slightly down from tests done to the geekzone speed test server last night.


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