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804 posts

Ultimate Geek

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Topic # 110184 4-Oct-2012 17:15 Send private message

Hi

Any other users not connected to the internet currently. We have no connection at home. The light that is usually green on our router is now orange. Apparently it has not been connected all day.

I just got home and found that fyx support closes at 5pm, dang.



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Uber Geek
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  Reply # 696282 4-Oct-2012 17:18 Send private message

No Fyx here either. As per the network status page:

We are aware of a fibre cut affecting our ADSL Broadband customers. The ETA as at 3:30pm today is 6-10hours.

:(



804 posts

Ultimate Geek

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  Reply # 696283 4-Oct-2012 17:20 Send private message

Thank you, I could not see the network status page on their website.

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  Reply # 696284 4-Oct-2012 17:21 Send private message

Bottom footer (edit: as opposed to the other kind of footer!), next to the copyright notice.



804 posts

Ultimate Geek

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  Reply # 696286 4-Oct-2012 17:24 Send private message

Ah cheers, doesn't show up well on my screen as the text is light grey.

http://www.fyx.co.nz/network-status.html


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Uber Geek
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  Reply # 696292 4-Oct-2012 17:34 Send private message

Same one affecting Digital Island? What's up with a single fibre taking ISP out or is it only for a local area on the Chorus side?







804 posts

Ultimate Geek

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  Reply # 696301 4-Oct-2012 17:55 Send private message

Not sure how widespread it is. We are in Springston, Canterbury.

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  Reply # 696304 4-Oct-2012 17:56 Send private message

I'm in Whakatane, BOP.



804 posts

Ultimate Geek

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  Reply # 696315 4-Oct-2012 18:17 Send private message

They have both a facebook and twitter account, yet nothing mentioned. Think they all went home at 5.

5 posts

Wannabe Geek


  Reply # 696328 4-Oct-2012 18:49 Send private message

There has been a major fibre cut affecting BUBA DSL traffic. The full detail will be available in the coming days.

ETA is 10pm however might be sooner :)

The fibre splicing guys are hard at work

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Wannabe Geek


  Reply # 696347 4-Oct-2012 19:17 Send private message

Everything is back online.

Reboot your router if you having issues



804 posts

Ultimate Geek

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  Reply # 696358 4-Oct-2012 19:38 Send private message

Yup back online here :)

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Wannabe Geek


  Reply # 696396 4-Oct-2012 20:33 Send private message

anyone still having issues connecting?

On maxnet unlimited in auckland - still down here

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Wannabe Geek


  Reply # 696427 4-Oct-2012 21:11 Send private message

All services have been back since 19:20. Reboot router if you having issues

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  Reply # 696431 4-Oct-2012 21:16 Send private message

Just got home and it's working here, no reboot required :)

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  Reply # 696442 4-Oct-2012 21:32 Send private message

Does maxnet have their own data center? Would of thought there would be more diversity than that. Granted a 96 core is a pretty massive deal isnt that why DC's have diverse routes for their connection to the world

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