Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



4318 posts

Uber Geek
+1 received by user: 266

Trusted
Subscriber

Topic # 143566 19-Apr-2014 09:02 Send private message

My connection went down 15 hours ago in the thunderstorm and I'm trying to report the fault, but Fyx's contact number just plays a recording that says to call back after 8:30 despite it being 9:00 now. Does anyone happen to have a working contact number?

Create new topic

gzt

5112 posts

Uber Geek
+1 received by user: 333

Subscriber

  Reply # 1027652 19-Apr-2014 09:19 Send private message

Maxnet is the parent I call their 0800 whatever that is.



4318 posts

Uber Geek
+1 received by user: 266

Trusted
Subscriber

  Reply # 1027702 19-Apr-2014 12:31 Send private message

Thanks, but no luck with the Maxnet number; I just get a recording saying to call back on Monday (I "need" it working by 1:00 today). There's an option to leave a message, but it fails with a "mailbox full" error.



4318 posts

Uber Geek
+1 received by user: 266

Trusted
Subscriber

  Reply # 1027736 19-Apr-2014 15:23 Send private message

My connection came back up about 15 minutes ago. A 21-hour outage isn't great, but right now I'm just happy that it's working again. I have, however, asked Fyx how to report faults in the future (even though I'll be dropping them in six months when UFB comes down my street).

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.