Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



3941 posts

Uber Geek
+1 received by user: 175

Trusted
Subscriber

Topic # 143566 19-Apr-2014 09:02 Send private message

My connection went down 15 hours ago in the thunderstorm and I'm trying to report the fault, but Fyx's contact number just plays a recording that says to call back after 8:30 despite it being 9:00 now. Does anyone happen to have a working contact number?

Create new topic

gzt

4606 posts

Uber Geek
+1 received by user: 245

Subscriber

  Reply # 1027652 19-Apr-2014 09:19 Send private message

Maxnet is the parent I call their 0800 whatever that is.



3941 posts

Uber Geek
+1 received by user: 175

Trusted
Subscriber

  Reply # 1027702 19-Apr-2014 12:31 Send private message

Thanks, but no luck with the Maxnet number; I just get a recording saying to call back on Monday (I "need" it working by 1:00 today). There's an option to leave a message, but it fails with a "mailbox full" error.



3941 posts

Uber Geek
+1 received by user: 175

Trusted
Subscriber

  Reply # 1027736 19-Apr-2014 15:23 Send private message

My connection came back up about 15 minutes ago. A 21-hour outage isn't great, but right now I'm just happy that it's working again. I have, however, asked Fyx how to report faults in the future (even though I'll be dropping them in six months when UFB comes down my street).

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Speed limit when overtaking? Teach me please.
Created by nakedmolerat, last reply by Hobchild on 26-Oct-2014 00:11 (92 replies)
Pages... 5 6 7


House Auctions
Created by t0ny, last reply by ilovemusic on 26-Oct-2014 12:48 (49 replies)
Pages... 2 3 4


Snap refuses to replace faulty gear
Created by Brendan, last reply by Brendan on 26-Oct-2014 13:15 (14 replies)

VDSL, which router/modem sub $200?
Created by TeaLeaf, last reply by NonprayingMantis on 25-Oct-2014 19:48 (28 replies)
Pages... 2


Neon - Sky's new streaming service
Created by JarrodM, last reply by JimmyH on 25-Oct-2014 17:37 (29 replies)
Pages... 2


5Ghz AP recommendations?
Created by ubergeeknz, last reply by sbiddle on 24-Oct-2014 12:42 (12 replies)

Snap have failed our company!
Created by dafman, last reply by kornflake on 23-Oct-2014 17:41 (37 replies)
Pages... 2 3


Thief taunts 12 year old via stolen laptop
Created by macuser, last reply by charsleysa on 22-Oct-2014 23:49 (12 replies)


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.