Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 

xpd

GTA5 Nut
6550 posts

Uber Geek
+1 received by user: 415

Mod Emeritus
Trusted
Subscriber

  Reply # 701917 16-Oct-2012 09:58 Send private message

Nope, no new meter. Wife is ringing power co again today to find out whats going on and we have a sparkie friend coming to check things over to be certain.

With 2 young kids as well, not having hot water may start to get a bit on the nose ;) Youngest is hard enough to get into bath at home let alone at someone elses house...




XPD / @DemiseNZ / Gavin
 
Check out "Like A Storm" - Official Site

GPKC GTA5 Crew - Fun, social, NZ based

Corsair Carbide SPEC-02 / Corsair VS550 / G.SKILL Ripjaws X 8GB / ASUS 260X / ASUS H81M-E / Intel Pentium K Anniversay G3258





1242 posts

Uber Geek
+1 received by user: 105

Subscriber

  Reply # 701934 16-Oct-2012 10:34 Send private message

Good that you have a sparkie friend.

If you need anyone else I can 100% recommend this guy, Rob Stevens, who looked at our cylinder on Saturday:

http://www.hotwaterfastfix.co.nz/

http://www.nocowboys.co.nz/businesses/Hot-Water-Fast-Fix-/

xpd

GTA5 Nut
6550 posts

Uber Geek
+1 received by user: 415

Mod Emeritus
Trusted
Subscriber

  Reply # 701963 16-Oct-2012 11:16 Send private message

I can have a hot shower again!!!! :D

Wife called to say Vector just been around and found something faulty affecting a few houses in our area and have fixed it :)




XPD / @DemiseNZ / Gavin
 
Check out "Like A Storm" - Official Site

GPKC GTA5 Crew - Fun, social, NZ based

Corsair Carbide SPEC-02 / Corsair VS550 / G.SKILL Ripjaws X 8GB / ASUS 260X / ASUS H81M-E / Intel Pentium K Anniversay G3258





1242 posts

Uber Geek
+1 received by user: 105

Subscriber

  Reply # 702573 17-Oct-2012 15:49 Send private message

mattwnz:
eracode: Now I have to try and get Vector to reimburse me for the sparkie's bill.


Good luck with that. Did you phone your power company to report the problem, and they told you that they had no problems, so you gave them the opportunity to fix it? If so you may have a case, but otherwise I don't think they will cover it.



Just to close this off:

I hadn't phoned the power company etc - just got the sparkie in.

I was confident that we had a strong case for reimbursement, given that someone had worked on our meter box without letting us know (even though they have the right to do that) and the work had caused the fault.

Although it was Vector's responsibility to get our hot water back on again, the fault was caused by a Contact Energy contractor (weird structure and relationships here). Accordingly our claim had to be against Contact, not Vector. Emailed Contact on Monday and yesterday - they called just now saying they will reimburse us and was it OK to credit what they owe us to our power bill due to be paid later in the week. Yes, thanks.

End of story (hopefully).

Edit: Confusing typo.

7670 posts

Uber Geek
+1 received by user: 440


  Reply # 702600 17-Oct-2012 16:45 Send private message

eracode:
mattwnz:
eracode: Now I have to try and get Vector to reimburse me for the sparkie's bill.


Good luck with that. Did you phone your power company to report the problem, and they told you that they had no problems, so you gave them the opportunity to fix it? If so you may have a case, but otherwise I don't think they will cover it.



Just to close this off:

I hadn't phoned the power company etc - just got the sparkie in.

I was?confident that we had a strong case for reimbursement, given that someone had worked on our meter box without letting us know (even though they have the right to do that) and the work?had caused the fault.

Although it was Vector's responsibility to get our hot water back on again, the fault was caused by a Contact Energy contractor (weird structure and relationships here). Accordingly our claim had to be against Contact, not Vector. Emailed Contact on Monday and yesterday - they called just now saying they will reimburse us and was it OK to?credit what they owe us?to our power bill due to be paid later in the week. Yes, thanks.

End of story (hopefully).

Edit: Confusing typo.
'

Great to hear you got a good result and they came to the party in reimbursing you.

1608 posts

Uber Geek
+1 received by user: 110

Subscriber

  Reply # 702893 18-Oct-2012 13:02 Send private message

 Emailed Contact on Monday and yesterday - they called just now saying they will reimburse us and was it OK to?credit what they owe us?to our power bill due to be paid later in the week. Yes, thanks.


Wow!  Contact customer service has really improved, it used to be that you could never even get an answer out of them.

1 | 2 
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Spark customers get Lightbox free for 12 months
Created by freitasm, last reply by nyquist on 25-Jan-2015 10:24 (128 replies)
Pages... 7 8 9


Windows 10 News - 22 Jan
Created by Regs, last reply by tdgeek on 27-Jan-2015 06:43 (111 replies)
Pages... 6 7 8


Help me choose a new wagon for the family (and me)
Created by Disrespective, last reply by Disrespective on 24-Jan-2015 12:24 (74 replies)
Pages... 3 4 5


How (not) to run a hotel
Created by MikeAqua, last reply by BTR on 26-Jan-2015 16:06 (68 replies)
Pages... 3 4 5


Negative gearing question?
Created by edwinprakash, last reply by logo on 23-Jan-2015 14:42 (69 replies)
Pages... 3 4 5


Police Speed Campaign - Summer 2014/2015
Created by nzkiwiman, last reply by nzkiwiman on 27-Jan-2015 08:50 (84 replies)
Pages... 4 5 6


Police above the law ?
Created by heylinb4nz, last reply by MikeAqua on 26-Jan-2015 14:27 (116 replies)
Pages... 6 7 8


Best place to buy mid-level laptop with SSD?
Created by SumnerBoy, last reply by joker97 on 26-Jan-2015 14:55 (62 replies)
Pages... 3 4 5



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.