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Forums › Compass Communications › Compass website down?


136 posts

Master Geek
Topic # 115307 21-Mar-2013 08:07 One person supports this post Send private message

Compass screwed up my billing again, I am trying to log on to their website to log a ticket and the website wont come up.
Is it just me?
Compass.net.nz

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1450 posts

Uber Geek

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  Reply # 784795 21-Mar-2013 08:20 Send private message

Down for everyone said it is down




Galaxy SIII, Galaxy Note 10.1, ASUS UX31e Ultrabook, Mysky HDi, 2talk

21 posts

Geek

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Compass Communications
  Reply # 785079 21-Mar-2013 16:33 Send private message

Hi SATTV, we're not noticing that this has been an issue anytime today. If this does ever happen on your connection again, would you mind PM'ing me a screenshot? We will of course be monitoring for this at our end as well. Kind regards,

Ryan @ Compass

4244 posts

Uber Geek
  Reply # 785084 21-Mar-2013 16:46 One person supports this post Send private message

'Down for everyone' website quoted above would suggest it was down for everyone.

2 posts

Wannabe Geek
  Reply # 786325 24-Mar-2013 16:37 Send private message

Still down. Ironically, I wanted to given them my notice that I am cancelling my accounts since their service is so poor, so at least they are consistent.

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  Reply # 786378 24-Mar-2013 20:04 Send private message

Down for me again. It was up the day after the OP.




Galaxy SIII, Galaxy Note 10.1, ASUS UX31e Ultrabook, Mysky HDi, 2talk



136 posts

Master Geek
  Reply # 786382 24-Mar-2013 20:12 Send private message

I gave them the flick on Thursday, they dont now anything about customer service.
catnthehat, who are you going to for your internet?
I am looking at SNAP, I have called there customer service line a few times and they answer it quickly.

2 posts

Wannabe Geek
  Reply # 786383 24-Mar-2013 20:13 Send private message

I was looking at Snap also - they rate well on the Consumer web site (not top, but near the top).

4244 posts

Uber Geek
  Reply # 786405 24-Mar-2013 20:34 Send private message

Yeah down for me too on Telecom.

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